BBQ/picnic Area
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Reviews of Residence Inn by Marriott Columbia Northeast/Fort Jackson Area

3 out of 5
Residence Inn by Marriott Columbia Northeast/Fort Jackson Area
2320 Legrand Rd, Columbia, SC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 437 out of 686 reviews" "
Rating 8 - Good. 176 out of 686 reviews" "
Rating 6 - Okay. 38 out of 686 reviews" "
Rating 4 - Poor. 20 out of 686 reviews" "
Rating 2 - Terrible. 15 out of 686 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John, Davie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Safe environment. Staff was friendly.
Stayed 1 night in May 2024

10/10 Excellent

Anjalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice property, staff was extremely friendly, the jacuzzi area was very nice
Stayed 1 night in May 2024
Response from Rebecca Brooks, GM on 13 May 2024
Thanks!

8/10 Good

elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facility and room was clean. Lighting in facility and room need to be brighter. Breakfast was average. Area need more restaurants options. Overall rating is a 5 out of 10.
Stayed 2 nights in Apr 2024
Response from Rebecca Brooks, GM on 24 Apr 2024
Thanks.

10/10 Excellent

NICOLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay overall for the weekend. Although, the headboard was not clean and there was an old sock left in the room.
Stayed 2 nights in Apr 2024
Response from Rebecca Brooks, GM on 23 Apr 2024
Thank you!

10/10 Excellent

April A

Stayed 2 nights in Apr 2024
Response from Rebecca Brooks, GM on 13 May 2024
Thanks!

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything over all was good.
Stayed 2 nights in Mar 2024
Response from Rebecca Brooks, GM on 25 Mar 2024
Thanks!

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ability to relax with every thing at my fingertips.
Stayed 1 night in Mar 2024
Response from Rebecca Brooks, GM on 12 Mar 2024
Thank you!

10/10 Excellent

Beth, Fayetteville

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rebecca Brooks, GM on 12 Mar 2024
Thank you!

8/10 Good

Amy

Travelled with partner
Liked: Property conditions & facilities
Our stay was wonderful. Our room was amazing and the staff was incredibly friendly.
Stayed 1 night in Feb 2024
Response from Rebecca Brooks, GM on 23 Feb 2024
Thanks!

10/10 Excellent

Deneice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rebecca Brooks, GM on 23 Feb 2024
Thanks!

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rebecca Brooks, GM on 19 Feb 2024
Thank you!

10/10 Excellent

Tequila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Rebecca Brooks, GM on 15 Feb 2024
Thank you!

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Rebecca Brooks, GM on 12 Feb 2024
Thank you!

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2024
Response from Rebecca Brooks, GM on 12 Feb 2024
Thank you!

8/10 Good

C.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, near alot of things, walkable to dining options, good place to stay
Stayed 2 nights in Feb 2024
Response from Rebecca Brooks, GM on 6 Feb 2024
Thank you!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
We arrived late in the evening and were greeted by Chenetta! She was wonderful! She helped me find one of the few rooms left that would be best suited for my needs (wants), with a smile on her face! We were in SC for our granddaughter's graduation from basic training and staying in a clean, comfortable hotel with friendly, caring staff made our visit even better. We saw Chenetta every evening and she was always positive, kind, and interested in our day. The breakfast was good. Staff were amazingly friendly which was refreshing. I'm not use to everyone speaking as I walk through a hotel. We would definitely stay here again if traveling through the area.
Stayed 3 nights in Jan 2024
Response from Rebecca Brooks, GM on 5 Feb 2024
Thank you so much for your generous review of our property. We hope to host your future stays in our area!

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms for the price was amazing!
Stayed 2 nights in Jan 2024
Response from Rebecca Brooks, GM on 26 Jan 2024
Thank you!

2/10 Terrible

jamall

Disliked: Cleanliness
Roaches in my room
Stayed 1 night in Jan 2024
Response from Rebecca Brooks, GM on 18 Jan 2024
We are sorry!

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Rebecca Brooks, GM on 18 Jan 2024
Thanks!

10/10 Excellent

Leon

Business traveller
Liked: Staff & service, property conditions & facilities
I like this location. You can literally walk to several restaurants and gas stations, even if you’re not a fan of walking, a restaurant is literally next door. The staff is friendly. My room was surprisingly very spacious. I had a nice king sized bed that was very comfortable. I had a walk-in shower and full kitchen with everything you can imagined, including dish detergent, sponges, kitchen cloths, dish washer with pods. I enjoyed breakfast (a southern breakfast!) is very important to me and it’s included. The breakfast staff were very helpful and friendly. They had lots of options including grits and oatmeal, different types of juice, eggs, sausages, biscuits, toasts, bagels, etc. Oh, and the desk clerk that checked me in (Chenetta) is nice! The hotel is pet friendly, even if I’m not lol. My only two eyebrow raising complaints would be the straight hair I found in my shower (my hair is curly), and the “unique” smell in my room. It had me smelling the sofa and bed (lol) which weren’t the source of it. My room had a faint smell (room 320) as if someone or something had previously peed somewhere and as if cleaning services tried to clean it, but there still was a hint of an odd lingering odor, but not to the point where I had to switch rooms but I wouldn’t pick that room again even though I would return again.
Stayed 1 night in Jan 2024
Response from Rebecca Brooks, GM on 12 Jan 2024
Thank you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rebecca Brooks, GM on 4 Jan 2024
Thank you!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rebecca Brooks, GM on 12 Jan 2024
Thank you!

10/10 Excellent

Stanley, Goshen

Stayed 4 nights in Dec 2023
Response from Rebecca Brooks, GM on 26 Jan 2024
Thank you!

8/10 Good

Stacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rebecca Brooks, GM on 4 Jan 2024
Thank you!

10/10 Excellent

Jeana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel
Residence Inn and staybridge is the only hotels i stay at. Feels more like home. Love the sitting area the couch was very comfortable. Love the fact that the suites with the full size kitchen makes you feel right at home. The cleanliness was the best!
Stayed 1 night in Dec 2023
Response from Rebecca Brooks, GM on 4 Jan 2024
Thank you!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aj at yhe front desk was awesome. He made check-in super easy and was all around awesome.
Stayed 1 night in Dec 2023
Response from Rebecca Brooks, GM on 27 Dec 2023
Thank you!

10/10 Excellent

Ta'Nisha

Stayed 2 nights in Dec 2023
Response from Rebecca Brooks, GM on 26 Dec 2023
Thank you!

10/10 Excellent

Bard

Stayed 3 nights in Dec 2023
Response from Rebecca Brooks, GM on 21 Dec 2023
Thank you!

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rebecca Brooks, GM on 11 Dec 2023
Thank you!

10/10 Excellent

Tren

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff. Will definitely stay here again.
Stayed 1 night in Dec 2023
Response from Rebecca Brooks, GM on 6 Dec 2023
Thank you!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rebecca Brooks, GM on 5 Dec 2023
Thank you!

10/10 Excellent

Rudy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places to stay in South Carolina
I give this location and staff a five star reading for the hospitality and service from the front desk to housekeeping were very welcoming and attentive. Breakfast was great place was amazing and clean. All of the Staff were very helpful. There was not one staff member that we saw that didn’t greet us. I love that five out of five. I didn’t take no photos, but the place was very well kept.
Stayed 4 nights in Nov 2023
Response from Rebecca Brooks, GM on 5 Dec 2023
Thank you so much!

8/10 Good

Israel

Stayed 2 nights in Nov 2023
Response from Rebecca Brooks, GM on 5 Dec 2023
Thank you!

10/10 Excellent

Curtis, Summerville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel.
Stayed 1 night in Nov 2023
Response from Rebecca Brooks, GM on 13 Nov 2023
Thank you!

10/10 Excellent

REGINALD, EWA BEACH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked Everything
Stayed 10 nights in Oct 2023
Response from Rebecca Brooks, GM on 23 Oct 2023
Thank you!

10/10 Excellent

Vanessa, Fort Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Rebecca Brooks, GM on 22 Oct 2023
Thank you!

10/10 Excellent

Lori, Everett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and very friendly and helpful staff.
Stayed 15 nights in Sep 2023
Response from Rebecca Brooks, GM on 18 Oct 2023
Thank you!

10/10 Excellent

Alexander, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Remote location, far away from restaurants and shopping.
Stayed 1 night in Oct 2023
Response from Rebecca Brooks, GM on 12 Oct 2023
Thank you!

10/10 Excellent

Char

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2023
Response from Rebecca Brooks, GM on 9 Oct 2023
Thanks!

8/10 Good

Willona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Rebecca Brooks, GM on 2 Oct 2023
Thanks Willona!

10/10 Excellent

Kandra

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Rebecca Brooks, GM on 13 Nov 2023
Thank You!

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to 77 south
Stayed 1 night in Sep 2023
Response from Rebecca Brooks, GM on 2 Oct 2023
Thanks Edward!

8/10 Good

Angelica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Clean and tidy. Thanks
Stayed 1 night in Sep 2023
Response from Rebecca Brooks, GM on 12 Sept 2023
Thanks Angelica!

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only good thing was the breakfast
This hotel doesn't deserve the 3 star rating that it somehow aquired. We dealt with pee stains on the pull-out mattress, 2 gigantic roaches, and the pool and hot tub being closed the entire time we stayed, 9 days. We chose this hotel over cheaper options specifically for the pool and hot tub. You would think the manager would be accommodating as these problems occurred under her watch, however there was no accountability or even the smallest attempt to provide a slight discount when we were obligated to pay for an additional night. Terrible experience that wont soon be forgotten
Stayed 9 nights in Aug 2023
Response from Rebecca Brooks, GM on 7 Sept 2023
Dear Cheryl,Thank you for the compliments on our breakfast! I am so sorry to hear that your experience did not exceed your expectations, and I hope that you will give our hotel another opportunity to host your stay in the future to change your perception of our property!

10/10 Excellent

Fiza, Elgin

Liked: Cleanliness, staff & service, property conditions & facilities
Its safe and family friendly.
Stayed 3 nights in Sep 2023
Response from Rebecca Brooks, GM on 6 Sept 2023
Thanks Fiza!

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Staff and guest very nice.
Stayed 3 nights in Aug 2023
Response from Rebecca Brooks, GM on 28 Aug 2023
Thanks Darrell!

8/10 Good

Charity

Travelled with family
Liked: Cleanliness, staff & service
We had no chancevto access the pool services due to parties being thrown at the pool
Stayed 2 nights in Aug 2023
Response from Rebecca Brooks, GM on 6 Sept 2023
Thanks Charity!

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 2 nights in Aug 2023
Response from Rebecca Brooks, GM on 22 Aug 2023
Thanks April!

10/10 Excellent

Eric

Stayed 2 nights in Aug 2023
Response from Rebecca Brooks, GM on 22 Aug 2023
Thanks Eric!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and staff
Stayed 1 night in Aug 2023
Response from Rebecca Brooks, GM on 21 Aug 2023
Dear Anonymous,Thank you foo taking the time to rate your recent experience at our hotel. We hope to host your future stays in our area!