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Reviews of My Place Hotel - Colorado Springs, CO

2.5 out of 5
My Place Hotel - Colorado Springs, CO
369 Gleneagle Gate View, Colorado Springs, CO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 591 out of 908 reviews" "
Rating 8 - Good. 228 out of 908 reviews" "
Rating 6 - Okay. 59 out of 908 reviews" "
Rating 4 - Poor. 13 out of 908 reviews" "
Rating 2 - Terrible. 17 out of 908 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, nice view
Stayed 1 night in May 2024
Response from Cara Rose on 22 May 2024
Thank you for your kind review. We are happy to hear that you enjoyed your stay with us!

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stop after long drive. It was clean.
Stayed 1 night in May 2024
Response from Reanna on 23 May 2024
Thank you for your kind review! We look forward to serving you again in the future.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Great location by the Air Force Academy and easy highway access.
Stayed 1 night in May 2024
Response from Cara Rose on 20 May 2024
Thank you for your kind review. We are happy you enjoyed your stay!

10/10 Excellent

Mara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gal that checked me in was really nice even with their computers down she made my check in easy.
Stayed 2 nights in May 2024
Response from Cara Rose on 14 May 2024
Thank you for your kind review. We appreciate the feedback and look forward to serving you again in the future!

10/10 Excellent

Elizabeth E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always so nice staying here. Cleaner than my house almost and great staff. Good snack options if you need them. Warm fluffy bed. Nice clean towels. Full fridge and a mini kitchen. I always sleep well here.
Stayed 1 night in May 2024
Response from Cara Rose on 14 May 2024
Thank you for your kind review. We appreciate your feedback and look forward to serving you again in the future!

10/10 Excellent

Sabin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2024
Response from Cara Rose on 14 May 2024
Thank you for your kind review. We are excited to hear you enjoyed your stay!

8/10 Good

Toma, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, large accessible room. New facility, clean room. No recliner in room as stated in description however.
Stayed 1 night in May 2024
Response from Cara Rose on 14 May 2024
Thank you for your kind review and feedback. We appreciate your business and look forward to serving you again in the future.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place. I think I’ll call it My Place 😂
Stayed 1 night in May 2024
Response from Cara Rose on 14 May 2024
Thank you for your kind review and we appreciate the feedback. We look forward to serving you again in the future.

8/10 Good

Arnold Lennox

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Property location (close to major highways and mountains view) was excellent.
Stayed 6 nights in Apr 2024
Response from Cara Rose on 14 May 2024
Thank you for your review. We appreciate your business and look forward to serving you again in the future!

10/10 Excellent

Paul

Travelled with family
No frills but only hotel near north gate AFA.
Stayed 1 night in May 2024
Response from Reanna on 15 May 2024
Thank you for taking time to leave a kind review! We appreciate your business and look forward to serving you again soon.

8/10 Good

Shamar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Reanna on 15 May 2024
Thank you for taking time to leave a kind review! We appreciate your business and look forward to serving you again soon.

10/10 Excellent

Heather, Goleta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable and convenient location.
Stayed 1 night in Apr 2024
Response from Reanna on 15 May 2024
Thank you for taking time to leave a kind review! We appreciate your business and look forward to serving you again soon.

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reanna on 15 May 2024
Thank you for taking time to leave a kind review. We appreciate your business and look forward to serving you again soon.

10/10 Excellent

IAN

Stayed 1 night in Apr 2024
Response from Cara Rose on 17 May 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Dayson

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The breakfast wasn’t the best but the dinners were awesome. Staff is incredible. This is the best place. I’ve stayed in Albuquerque.
Stayed 3 nights in Apr 2024
Response from Reanna on 15 May 2024
Thank you for taking time to leave a kind review. We appreciate your business and look forward to serving you again soon.

6/10 Okay

Julie

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Elyse W on 22 Apr 2024
Thank you for your recent review. We appreciate your feedback, please let us know how we can upgrade your experience next time!

10/10 Excellent

Edward, Sacramento

Stayed 1 night in Apr 2024
Response from Reanna on 15 May 2024
Thank you for taking time to leave a kind review! We appreciate your business and look forward to serving you again soon.

10/10 Excellent

Erin

Travelled with pets
Liked: Cleanliness, amenities
i like the fact that they accept dogs to stay, and it is a clean place.
Stayed 4 nights in Apr 2024
Response from Elyse W on 22 Apr 2024
Thank you for your recent review. We appreciate your feedback and are happy you enjoyed your stay!

10/10 Excellent

Dale

Stayed 1 night in Apr 2024
Response from Elyse W on 22 Apr 2024
Thank you for your recent review. We appreciate your feedback and are happy you enjoyed your stay!

8/10 Good

Pamela

Nice stay.
Stayed 5 nights in Apr 2024
Response from Elyse W on 22 Apr 2024
Thank you for your recent review. We appreciate your feedback and are happy you enjoyed your stay!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After my previous days in this area in a different hotel. I should have spent the extra money and stayed here the whole time. Property was extremely nice, staff was friendly and accommodating. I love that these rooms have a small kitchenette like style as well. Comfy beds and an even better view of mountains
Stayed 1 night in Apr 2024
Response from Elyse W on 9 Apr 2024
I appreciate your positive feedback regarding our My Place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

10/10 Excellent

Aubyn

Great new hotel with plenty of outdoor space for dogs.
Stayed 2 nights in Apr 2024
Response from Elyse W on 9 Apr 2024
We greatly appreciate the time you have taken to provide us with detailed feedback of your stay. Always aiming for exceeding expectations, we regret that your stay was not everything you hoped it to be. Your feedback helps us grow as a team and improve. We look forward to another opportunity with you at one of our hotels!

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Staff is wonderful
Stayed 1 night in Apr 2024
Response from Elyse W on 9 Apr 2024
I appreciate your positive feedback regarding our My Place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great on checking us in very knowledgeable.
Stayed 1 night in Mar 2024
Response from Elyse W on 9 Apr 2024
Thank you for the great rating, we are pleased to know that your stay was above satisfactory- just as we intended. We appreciate your recommendation! Take care and see you soon.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay right off the highway
Stayed 1 night in Mar 2024
Response from Elyse W on 9 Apr 2024
Thank you for the great rating, we are pleased to know that your stay was above satisfactory- just as we intended. We appreciate your recommendation! Take care and see you soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff was helpful and available when I arrived at 1 AM after being rerouted by a heavy spring snow storm. It was great to have courtious staff ready to check me in after a long and exhausting day. Room was spacious, quiet and the bed quite comfprtable. I will definitely book MyPlace next time I am in Colorado Springs.
Stayed 1 night in Mar 2024
Response from Elyse W on 9 Apr 2024
We greatly appreciate the time you have taken to provide us with detailed feedback of your stay. Always aiming for exceeding expectations, we regret that your stay was not everything you hoped it to be. Your feedback helps us grow as a team and improve. We look forward to another opportunity with you at one of our hotels!

10/10 Excellent

IAN

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place. Planning to go stay again soon!
Stayed 1 night in Mar 2024
Response from Elyse W on 9 Apr 2024
Thank you for the great rating, we are pleased to know that your stay was above satisfactory- just as we intended. We appreciate your recommendation! Take care and see you soon.

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and very convenient to all that Colorado Springs has to offer.
Stayed 4 nights in Mar 2024
Response from Elyse W on 9 Apr 2024
Thank you for the great rating, we are pleased to know that your stay was above satisfactory- just as we intended. We appreciate your recommendation! Take care and see you soon.

10/10 Excellent

Hiyasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming front desk. Room was clean and comfortable. Had a full size fridge and a cooktop. Easy access from freeway. My room had a great view of the mountains. I would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Elyse W on 9 Apr 2024
We greatly appreciate the time you have taken to provide us with detailed feedback of your stay. Always aiming for exceeding expectations, we regret that your stay was not everything you hoped it to be. Your feedback helps us grow as a team and improve. We look forward to another opportunity with you at one of our hotels!

8/10 Good

Madison

Travelled with group
Liked: Amenities
Very friendly, room was just as expected and great price
Stayed 2 nights in Feb 2024
Response from Elyse W on 9 Apr 2024
Thank you for the great rating, we are pleased to know that your stay was above satisfactory- just as we intended. We appreciate your recommendation! Take care and see you soon.

10/10 Excellent

Hollyann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Elyse W on 9 Apr 2024
Thank you for the great rating, we are pleased to know that your stay was above satisfactory- just as we intended. We appreciate your recommendation! Take care and see you soon.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Quiet and clean.
Stayed 3 nights in Feb 2024
Response from Elyse W on 9 Apr 2024
We greatly appreciate the time you have taken to provide us with detailed feedback of your stay. Always aiming for exceeding expectations, we regret that your stay was not everything you hoped it to be. Your feedback helps us grow as a team and improve. We look forward to another opportunity with you at one of our hotels!

10/10 Excellent

Thaiana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how clean and organized everything was. It's nice to have a kitchenette with a mini stove. The area is nice, the view is beautiful and I would definitely recommend my place.
Stayed 1 night in Feb 2024
Response from Elyse W on 19 Feb 2024
Thank you for taking the time to review our hotel. I am glad to hear that we are your top choice when you come back for a visit. We look forward to welcoming you back soon!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Elyse W on 19 Feb 2024
I appreciate your positive feedback regarding our My Place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two staying in a room and only 1 chair!!
Stayed 1 night in Feb 2024
Response from Elyse W on 19 Feb 2024
Thank you for your review, I am pleased to hear that you overall had a great stay. However, I apologize for the inconveniences that you experienced during your stay. We hope to welcome you back soon to show our improvements.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last-minute stay
The location and price were great. The room was spacious and everything was very clean.
Stayed 1 night in Feb 2024
Response from Elyse W on 19 Feb 2024
Thank you for taking the time to review our hotel. I am glad to hear that we are your top choice when you come back for a visit. We look forward to welcoming you back soon!

10/10 Excellent

Shala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new
Stayed 1 night in Jan 2024
Response from Elyse W on 19 Feb 2024
I appreciate your positive feedback regarding our My Place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

10/10 Excellent

Auston

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and love staying here
Stayed 1 night in Jan 2024
Response from Elyse W on 19 Feb 2024
It brings joy to our My Place team knowing that you have been a committed and loyal guest of our hotel. We greatly appreciate your business.

6/10 Okay

Nelly

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Elyse W on 19 Jan 2024
Thank you for taking the time to leave us a review, please feel free to reach out so next stay we can make it a 10!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended
Stayed 1 night in Dec 2023
Response from Elyse W on 19 Jan 2024
Thank you for taking the time to leave us a review, we appreciate your business!

10/10 Excellent

Katelin

Business traveller, Travelled with pets, Travelled with partner
This was a great place to stay with our dog for the night before her surgery. Very clean property and rooms. Nice and quiet.
Stayed 1 night in Dec 2023
Response from Elyse W on 19 Jan 2024
I appreciate your positive feedback regarding our My Place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

8/10 Good

Cynda

Travelled with family
Liked the North end of Colorado,Spring location, close to Bass Pro. Great price and very clean. Only one negative….. if you are looking to use kitchen…bring your only dishes, pots and silverware, cups, and glass. One lonely toaster. That’s it.
Stayed 1 night in Dec 2023
Response from Elyse W on 19 Jan 2024
We greatly appreciate the time you have taken to provide us with detailed feedback of your stay. Always aiming for exceeding expectations, we regret that your stay was not everything you hoped it to be. Your feedback helps us grow as a team and improve. We look forward to another opportunity with you at one of our hotels!

10/10 Excellent

Callie

Stayed 1 night in Dec 2023
Response from Elyse W on 19 Dec 2023
I appreciate your positive feedback regarding our My Place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

2/10 Terrible

thomas

Stayed 1 night in Dec 2023
Response from Elyse W on 19 Jan 2024
Thank you for your feedback! I am very sorry to hear that your stay at our hotel was not satisfactory. Please reach out to us with your contact information, we would love to discuss this matter further. We would love the opportunity to welcome you back to our hotel soon!

8/10 Good

Elei

Liked: Staff & service
Stayed 4 nights in Nov 2023
Response from Reanna on 5 Dec 2023
Dear Elei, Thank you for the great rating, we are pleased to know that your stay was above satisfactory- just as weintended. We appreciate your recommendation! Take care and see you soon.

10/10 Excellent

Dj

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Nov 2023
Response from Reanna on 28 Nov 2023
Thank you for taking the time to review our hotel. I am glad to hear that we are your top choice when you come back for a visit. We look forward to welcoming you back soon!

8/10 Good

Daniel

Stayed 1 night in Nov 2023
Response from Elyse Willy on 19 Dec 2023
We truly appreciate your business and your trust in us. I am very happy to know that our staff and service exceeded your needs and expectations. We look forward to welcoming you back to our hotel soon.

8/10 Good

sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
Quiet, pleasant room. I would have appreciated a breakfast included
Stayed 1 night in Nov 2023
Response from Elyse W on 13 Nov 2023
We greatly appreciate the time you have taken to provide us with detailed feedback of your stay. Always aiming for exceeding expectations, we regret that your stay was not everything you hoped it to be. Your feedback helps us grow as a team and improve. We look forward to another opportunity with you at one of our hotels.

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It had everything I needed and more. Very impressed by how clean everything was. The staff was very friendly and helpful. The price was reasonable, also. I will definitely stay there again. I loved the view from my room.
Stayed 2 nights in Nov 2023
Response from Elyse W on 13 Nov 2023
I appreciate your positive feedback regarding our My Place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent except, were had to leave earlier than expected due to the weather. And according to your policy you were unable to refund my second day.
Stayed 2 nights in Oct 2023
Response from Elyse W on 10 Nov 2023
We greatly appreciate the time you have taken to provide us with detailed feedback of your stay. Always aiming for exceeding expectations, we regret that your stay was not everything you hoped it to be. Your feedback helps us grow as a team and improve. We look forward to another opportunity with you at one of our hotels!