We arrived right after a huge snow storm. The owner was rushing around trying to get snow and fallen tree branches cleaned up. The water pump also went out necause of the storm and was fixed very quickly. The onwer communicated with us every step of the way, asking what he can do for our inconvenience. It was a very nice, cozy little cottage with beautiful views. The little patio in the back had a heater and fire pit which made it even better. We will definitely stay here again.