All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This was a beautiful property with an amazing view! The room was spacious and very nicely decorated. The main complaint we had was about the pillows and bedding. The pillows were the worst pillows i have ever had in a hotel. After lying on them for a few minutes they literally shrunk down to be completely flat! The sheets were very stiff and sounded like we were covering with a kite when we moved around during the night.
Rochelle
Stayed 1 night in May 2024
Response from Jan Verweij - Senior VP - Operations on 25 May 2024
Dear Rochelle,Thank you for staying with us and for rating your experience a 4 out of 5! I am deeply sorry for the sheet and pillow experience as this is not the service we like to provide. I hope you will think of us again on your next visit to Colorado Springs.Yours respectfully,Jan
It was great stay with amazing view!
Just small things- we didn’t have a bathrobe, soup in the room.
Yuliia
Stayed 1 night in May 2024
Response from Jan Verweij - Senior VP - Operations on 22 May 2024
Dear Yuliia,Thank you for staying with us and for rating your experience a 5 out of 5! Thank you for your feedback, we do have robes in every room and for not one to be in yours is not the service you can expect from us. Thank you for letting us know. We hope to welcome you back again soon.Yours respectfully,Jan
Response from Jan Verweij - Senior VP - Operations on 15 May 2024
Dear Sarah, Thank you for staying with us and for rating your experience a 5 out of 5! We hope you will visit us again soon and look forward to welcoming you back.Yours respectfully,Jan
Had a great stay! Enjoyed the spa and dinner on site. Beautiful property
Heather
Stayed 2 nights in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 9 May 2024
Dear Heather,Thank you for staying with us, rating your experience a 5 out of 5 and your kind words! We hope to welcome you back again soon.Yours respectfully,Jan
Beautiful location! Room was superb…spacious, well decorated, large bathroom. Views were like no other!
Patricia
Stayed 1 night in May 2024
Response from Jan Verweij - Senior VP - Operations on 9 May 2024
Dear Patricia,Thank you for staying with us and for rating your experience a 5 out of 5! Thank you for your kind words and we hope to welcome you back again soon.Yours respectfully,Jan
Pros:
Views
Staff
Gym was very large!
Several pools
Area
Rooms were awesome and big.
Cons:
Another dinner option when have been nice.
No shopping
Brent
Stayed 2 nights in Apr 2024
Response from Jan Verweij - Senior VP - Operations on 26 Apr 2024
Dear Brent, Thank you for staying with us and rating your experience a 5 out of 5! We certainly hope you will visit us again when in Colorado Springs.Yours respectfully,Jan
Response from Jan Verweij - Senior VP - Operations on 9 May 2024
Dear Max, Thank you for staying with us and for rating your experience a 4 out of 5! We hope you enjoyed your visit and will visit us again soon.Yours respectfully,Jan
10/10 Excellent
George
Travelled with family, Travelled with family and small children, Travelled with partner
Amazing place with great and friendly staff. Highly recommend
George
Stayed 7 nights in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 22 Apr 2024
Dear George,thank you for staying with us and for rating your experience a 5 out of 5! Thank you for your kind words and we look forward to welcoming you back soon. Yours respectfully,Jan
The views of Garden of the Gods and Pikes Peak are unmatched. The interior is beautiful.
Stephanie
Stayed 3 nights in Apr 2024
Response from Jan Verweij - Senior VP - Operations on 22 Apr 2024
Dear Stephanie,Thank you for your recent visit and for rating your experience a 5 out of 5! We hope you will come and stay with us again soon. Yours respectfully,Jan
Loved staying on this property! The views were spectacular and the amenities were great! I will be staying here again
Geraldine
Stayed 1 night in Apr 2024
Response from Jan Verweij - Senior VP - Operations on 15 Apr 2024
Dear Geraldine,Thank you for staying with us and for rating your experience a 5 out of 5! We are thrilled you enjoyed your stay and hope to welcome you back again soon.Yours respectfully,Jan
Response from Jan Verweij - Senior VP - Operations on 15 Apr 2024
Dear Willie,Thank you for staying with us and for rating your experience a 4 out of 5! We hope you will come and visit us again soon. We look forward to welcoming you back.Yours respectfully,Jan
Beautiful location. Nice rooms. Service is a hard miss. We did not have heat in our room the first night and it took forever to get that fixed. Asked for a roll away bed upon arrival and again the next day. It was never delivered. Walls are paper thin, could hear everything the neighbors were doing as if they were in our room. Food was just ok.
Dana
Stayed 2 nights in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 2 Apr 2024
Dear Dana,Thank you for staying with us and I am sorry to learn about your experience. I hope you will consider us again on a next visit to Colorado Springs. Yours respectfully,Jan
Response from Jan Verweij - Senior VP - Operations on 2 Apr 2024
Dear Candise,Thank you for staying with us and for rating your experience a 5 out of 5! We look forward to welcoming you back again soon.Yours respectfully,Jan
Breathtaking views, exceptional service/staff and beautifully appointed rooms. Will definitely come back !
Donna
Stayed 1 night in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 27 Mar 2024
Dear Donna,Thank you for staying with us and for rating your experience a 5 out of 5!We look forward welcoming you back soon.Yours respectfully,Jan
10/10 Excellent
gregory
26 Mar 2024
gregory
Stayed 2 nights in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 22 Apr 2024
Dear Gregory,Thank you for your recent visit and for rating your experience a 5 out of 5! We hope to welcome you back again soon.Yours respectfully,Jan
The pool, sauna, hot tub, and exercise facility was great!
Karen
Stayed 1 night in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 25 Mar 2024
Dear Karen,Thank you for staying with us and rating your experience a 5 out of 5! We are pleased to see you enjoyed our facilities and we hope to welcome you back again soon.Yours respectfully,Jan
We had a wonderful stay. The staff were extremely helpful and accommodated our every request.
Amanda
Stayed 3 nights in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 25 Mar 2024
Dear Amanda,Thank you for staying with us and rating your experience a 5out of 5! thank you for your kind words about our team members, they thrive on reading comments like yours. We hope to welcome you back again soon.Yours respectfully,Jan
It was a perfect location to enjoy the Garden of the Gods for our family.
Douglas
Stayed 4 nights in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 25 Mar 2024
Dear Douglas,Thank you for staying with us and rating your experience. a 5 out of 5! We hope you will find another time to visit us soon, we certainly look forward to welcoming you back.Yours respectfully,Jan
Beautiful views, spa and infinity pool was amazing. Loved our stay
Carlos
Stayed 1 night in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 25 Mar 2024
Dear Carlos,Thank you for staying with us and for rating your experience a 5 out of 5! We look forward welcoming you back on another visit soon.Yours respectfully,Jan
We enjoyed dinner at Grand View on property restaurant and it was delicious and service was fantastic.
Lauri
Stayed 1 night in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 18 Mar 2024
Dear Lauri,Thank you for staying with us and rating your experience a 5 out of 5! We are glad you enjoyed your dining experience at GrandView. We hope to welcome you back again soon.Yours respectfully,Jan
Response from Jan Verweij - Senior VP - Operations on 18 Mar 2024
Dear Charles,Thank you for staying with us and rating your experience a 5 out of 5! We look forward welcoming you back again soon.Yours respectfully,Jan
10/10 Excellent
Carla
10 Mar 2024
Carla
Stayed 3 nights in Feb 2024
Response from Jan Verweij - Senior VP - Operations on 2 Apr 2024
Dear Carla,Thank you for staying with us and for rating your experience a 5 out of 5! We look forward to welcoming you back again soon.Yours respectfully,Jan
Response from Jan Verweij - Senior VP - Operations on 8 Mar 2024
Dear John,Thank you for staying with us and rating your experience a 5 out of 5! We are delighted to see that you enjoyed your stay and we hope to welcome you back again soon.Yours respectfully,Jan
Excellent customer service. Stuffs are friendly and helpful.
Room is very clean!
Aleksey
Stayed 2 nights in Mar 2024
Response from Jan Verweij - Senior VP - Operations on 4 Mar 2024
Dear Aleksey,Thank you for staying with us and for rating your experience 5 out of 5! We hope that we can welcome you back again soon.Yours respectfully,Jan
10/10 Excellent
Xenia
27 Feb 2024
Xenia
Stayed 1 night in Feb 2024
Response from Front Desk GGCR on 22 Mar 2024
Thank you for your feedback and choosing to stay with us!
8/10 Good
William
21 Feb 2024
Liked: Cleanliness, staff & service, room comfort
William
Stayed 1 night in Feb 2024
Response from Jan Verweij - Senior VP - Operations on 23 Feb 2024
Dear William,Thank you for staying with us and rating your experience an 8 out of 10. We hope you will think of us again on your next visit to Colorado Springs.Yours respectfully,Jan
What a beautiful place to spend our son’s wedding weekend!
Stephen
Stayed 4 nights in Feb 2024
Response from Jan Verweij - Senior VP - Operations on 20 Feb 2024
Dear Stephen, Thank you for your recent stay and for rating your experience a 5 out of 5! We love weddings and we are so glad you enjoyed the experience!Yours respectfully,Jan
Response from Jan Verweij - Senior VP - Operations on 20 Feb 2024
Dear Polly, Thank you for staying with us and for rating your experience a 5 out of 5! We look forward welcoming you back again soon for another relaxing visit. Yours respectfully,Jan
Beautiful property with stunning views of Garden of the Gods. Room looked newly renovated and very clean. Loved the well equity fitness rooms. Very friendly staff. Highly recommend.
Shanon
Stayed 2 nights in Feb 2024
Response from Jan Verweij - Senior VP - Operations on 18 Feb 2024
Dear Shanon, Thank you for staying with us and for rating your experience a 5 out of 5! Thank you for your kind words about our facilities and team. We sure hope you visit us again soon and we certainly look forward to welcoming you back. Yours respectfully,Jan
Amazing stay. Views are outstanding. Jose was a great and helpful resource at the front desk. Will for sure be back.
Joshua
Stayed 2 nights in Feb 2024
Response from Jan Verweij - Senior VP - Operations on 13 Feb 2024
Dear Joshua,Thank you for staying with us and rating your experience a 5 out of 5! Thank you for your kind words about Jose as he was able to assist you and I will be sure to share your comments with him, he is doing an outstanding job! We certainly look forward welcoming you back soon.Yours respectfully,Jan
Response from Jan Verweij - Senior VP - Operations on 13 Feb 2024
Dear Jessica Michelle, thank you for staying with us and for rating your experience a 5 out of 5! We are so pleased you enjoyed the views and we agree! Thank you again and we look forward welcoming you back.Yours respectfully,Jan
Response from Jan Verweij - Senior VP - Operations on 6 Feb 2024
Dear Terry,Thank you for staying with us and I am sorry that the experience you had with us was a 3 out of 5. We hope you will consider us again on your next visit to Colorado Springs.Yours respectfully,Jan Verweij
We loved it and will be back Everything is posh. Thank you
LUIS FELIPE
Stayed 2 nights in Feb 2024
Response from Jan Verweij - Senior VP - Operations on 6 Feb 2024
Dear Luis Felipe,Thank you for staying with us and we are delighted to learn you enjoyed your stay with us, rating it a 5 out of 5!We hope to welcome you back to our resort again soon!Yours respectfully,Jan
6/10 Okay
anatoliy
29 Jan 2024
Disliked: Staff & service
Property looked nice, but the room type was not as ordered.
anatoliy
Response from Jan Verweij - Senior VP - Operations on 30 Jan 2024
Dear Anatoliy,Thank you for staying with us and I am sorry to learn you rated your experience 3 out of 5. I understand you may not have received the expected room type. If this was a fault from the resort, we should have corrected our mistake and I apologize if that didn't happen. I hope you will think of us again on your next visit to Colorado Springs.
The view is spectacular! The staff was very kind and friendly. The amenities were fabulous, I only wish there was a sauna where the pool and indoor hot tub are. I will definitely be back.
Kimberly
Stayed 1 night in Jan 2024
Response from Jan Verweij - Senior VP - Operations on 22 Jan 2024
Dear Kimberly,Thank you for staying with us and rating your experience a 5 out of 5! Thank you for your kind words about our team and for your suggestion about the sauna. I will share both with our team for future planning. We look forward welcoming you back soon.Yours respectfully,Jan Verweij
Whats not to like? It was a total dream. Everyone and everything was nice. The views were something out of a magazine. The staff love their jobs and it shows. The hike was great. I will definitely be back.
KEYNA
Stayed 2 nights in Jan 2024
Response from Jan Verweij - Senior VP - Operations on 22 Jan 2024
Dear KEYNA,Thank you for staying with us and rating your experience 5 out of 5! We agree, what is not to like? Thank you for your kind words about our team, they work diligently to give everyone the best experience possible. We appreciate you for recognizing. We look forward welcoming you back soon.Yours respectfully,Jan Verweij
Beautiful resort with breathtaking views and a super friendly staff made this trip perfect! We absolutely loved the unique “casita” we stayed in. It was warm and cozy with every amenity imaginable.
April Ashleigh
Stayed 4 nights in Jan 2024
Response from Jan Verweij - Senior VP - Operations on 22 Jan 2024
Dear April Ashleigh,Thank you for staying with us and rating your experience a 5 out of 5! We are delighted you enjoyed our Casita accommodations with that wonderful residential feel. We look forward welcoming you back soon.Yours respectfully,Jan Verweij
We stayed in the Casitas which are the luxury stores and it was one of the most pleasant experiences of my life! The room was gorgeous and immaculate, all of the staff was hospitable, and went above and beyond to ensure we had a wonderful experience. Worth every penny guys, we highly recommend it!
Kiran Elliece Nieves
Stayed 3 nights in Jan 2024
Response from Jan Verweij - Senior VP - Operations on 20 Jan 2024
Dear Kiran Elliece Nieves, Thank you for staying with us and rating your experience a 5 out of 5! We are thrilled you enjoyed the Casita accommodations and thank you for your kind words about our team. We look forward welcoming you back to our resort again soon.Yours respectfully,Jan Verweij
Dear Robert,Thank you for staying with us and rating your experience a 5 out of 5! We hope to welcome you back to Colorado Springs soon.Yours respectfully,Jan Verweij
The resort was amazing! Really brought the romance out with my spouse :) Thank you all for your excellent hospitality
Ronald
Stayed 2 nights in Jan 2024
Response from Jan Verweij on 17 Jan 2024
Dear Ronald,Thank you for staying with us and we are delighted you and your spouse enjoyed your stay! We hope you will think of us again on a next visit to Colorado Springs.Yours respectfully,Jan
Absolutely loved this resort! Everything was beautiful. I really enjoyed the thoughtfulness of all the amenities. They provide enormous towels, Molton Brown bath/shower/lotion, just so many little touches that made our experience so wonderful. We’ve stayed at many hotels/resorts all over the world but can honestly say this has been one of our favorites. Our neighbors were obnoxiously noisy our last night but that’s not the resorts fault. We can’t wait to return.
Jessica
Stayed 2 nights in Jan 2024
Response from Jan Verweij on 16 Jan 2024
Dear Jessica,Thank you for your kind words. We are thrilled you enjoyed the experience with us and rated it a 5 out of 5! We also can't wait to welcome you back again soon.Yours respectfully,Jan Verweij