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"Hotel is in a very convenient location. Property is charming and very well kept. Staff is very helpful and friendly. The only complaint that was quickly resolved had to do with heating. According to the staff the city had not allowed to turn on heat to certain rooms in the hotel. A space heater was promptly provided and the issue was resolved. We were in room 445 and on certain nights the noise from the street was very loud late into the night. Due to the historic aspect of the property, the windows are not soundproofed. Otherwise, everything else was great!"

"right next to a train so expect some noise. however, the hotel itself was phenomenal and the breakfast was great with access to drinkable water throughout your stay "

"Very nice hotel, wonderful staff. Only issue was room was a bit noisy when the window was open and warm when closed. Area outside is very crowded with people and cars. Hotel did offer to change rooms."

"The property was elegant, convenient, and an oasis amidst the crowds in Florence. The service was impeccable and the rooms were very comfortable. An outstanding hotel in Florence! Wouldn't stay anywhere else!"

"Convenient to all the must see locations in Florence, "

"Excellent place to stay in Florence. The site has everything we needed - nice restaurant, good shop and a swimming pool. The is a frequent and cheap bus into town at the entrance to the site. We stayed in a bungalow and it was perfect for two people in a lovely large bed with a nice outside seating area."