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CityMax am Dom
3.5 star property

Comfortable hotel, walk to Cologne Cathedral

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CityMax am Dom

Photo gallery for CityMax am Dom

Property entrance
In-room safe, desk, laptop workspace, soundproofing
Daily buffet breakfast (EUR 7.5 per person)
Bathroom sink
Bar (on property)

Overview of CityMax am Dom

Reviews
7.4

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Ursulastraße 4 - 8, Cologne, NRW, 50668
  • Popular LocationCologne Cathedral10 min walk
  • Popular LocationLANXESS Arena5 min drive
  • Popular LocationCologne Trade Fair Grounds6 min drive
  • AirportCologne (CGN-Cologne - Bonn)13 min drive
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Room options

View all photos for Deluxe Studio Suite

32-inch LCD TV with satellite channels, TV

Deluxe Studio Suite

Highlights

Soundproofed
Heating
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
In-room safe
  • 75 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Penthouse

32-inch LCD TV with satellite channels, TV

Deluxe Penthouse

Highlights

Separate sitting area
Soundproofed
Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
  • 85 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, soundproofing

Standard Double Room

Highlights

Soundproofed
Heating
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, soundproofing

Standard Triple Room

Highlights

Soundproofed
Heating
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
In-room safe
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Quadruple Room

32-inch LCD TV with satellite channels, TV

Standard Quadruple Room

Highlights

Soundproofed
Heating
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
In-room safe
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room Single Use

In-room safe, desk, laptop workspace, soundproofing

Standard Double Room Single Use

Highlights

Soundproofed
Heating
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
In-room safe
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Living area | 32-inch LCD TV with satellite channels, TV

Standard Single Room

Highlights

Soundproofed
Heating
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
In-room safe
  • Sleeps 1
  • 1 Single Bed

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About the area

Cologne

CityMax am Dom is located in Innenstadt, a neighbourhood in Cologne, and is near a train station. Wallraf-Richartz Museum and Volkstheater Millowitsch are cultural highlights, and some of the area's notable landmarks include Cologne Cathedral and Great St. Martin Church. Looking to enjoy an event or a match? See what's going on at LANXESS Arena or RheinEnergieStadion.
Visit our Cologne travel guideOpens in a new window

What's nearby

  • Musical Dome - 8 min walk
  • Cologne Cathedral - 10 min walk
  • Old Market - 12 min walk
  • LANXESS Arena - 5 min drive
  • Cologne Trade Fair Grounds - 6 min drive

Getting around

  • Cologne (QKL-Cologne Central Train Station) - 7 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 9 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • Hussel - 7 min walk
  • DB Lounge - 7 min walk
  • Yormas - 6 min walk
  • Starbucks - 7 min walk
  • Coffee Fellows - Kaffee, Bagels, Frühstück - 7 min walk

About this property

CityMax am Dom

Hotel near Cologne Cathedral
Located close to Romano-Germanic Museum and City Hall, CityMax am Dom provides a bar. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), smoke-free property and tour/ticket information
  • Luggage storage, a 24-hour front desk and concierge services
Room features
All guest rooms at CityMax am Dom have thoughtful touches, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with baths and hairdryers
  • 32-inch LCD TVs with satellite channels
  • Cots/infant beds, coffee/tea makers and heating

Languages

English, French, German, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends; EUR 7.50 for adults and EUR 7.50 for children
  • A bar/lounge

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 7.5 for adults and from EUR 7.5 for children
  • Nearby parking fee: EUR 18 per day (262 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

CityMax am Dom Hotel
CityMax am Dom Cologne
CityMax am Dom Hotel Cologne

Frequently asked questions

Is CityMax am Dom pet-friendly?

No, pets are not allowed at this property.

What time is check-in at CityMax am Dom?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at CityMax am Dom?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is CityMax am Dom located?

Located in Innenstadt, this hotel is within a 15-minute walk of Cologne Cathedral, Romano-Germanic Museum and Old Market. City Hall and Wallraf-Richartz Museum are also within 15 minutes. Appellhofplatz Breite Strasse U-Bahn is 9 minutes by foot and Cologne (QKL-Cologne Central Train Station) is 7 minutes.

CityMax am Dom Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 129 reviews" "
Rating 8 - Good. 52 out of 129 reviews" "
Rating 6 - Okay. 23 out of 129 reviews" "
Rating 4 - Poor. 6 out of 129 reviews" "
Rating 2 - Terrible. 14 out of 129 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Lindsey

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2020

8/10 Good

David, Portsmouth, UK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, budget hotel. Friendly staff. Room small with minimum facilities but OK
Stayed 1 night in Feb 2020

10/10 Excellent

Caren, Niceville, Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely polite and helpful...even after we had checked out!
Stayed 1 night in Feb 2020

2/10 Terrible

Mohammad, Lebanon

Travelled with group
I arrived at around 11:00 PM to check in for my room, I entered the reception area and there was no one there. I rang the bell on the desk, I called the hotel phone number, The phone was ringing infront of me but there was no one on the desk to answer. I stayed on this for more than 15 minutes, the room keys were all hung infront of me, I (or anyone else) could simply take any key and get into any room. After 15 minutes a man came, I asked him that I don’t want the room anymore because I don’t feel safe if he leaves the reception and the room keys infront of everyone. He called his manager to talk to us since he doesn’t even understand english, the manager asked me to leave the hotel. I asked expedia to refund but they didn’t, since they need to get the hotel approvement but the receptionist couldn’t communicate In English with them, I was lucky enough to have a friend with me who speaks German (we have recorded the whole conversation with the receptionist) I ended up booking a room in another hotel and paid twice for the same night. Until now I was not refunded my money back.
Stayed 1 night in Jan 2020

10/10 Excellent

Mozibur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Amazing service just a small thing eg: allergy but good service
Stayed 1 night in Jan 2020

2/10 Terrible

HL, USA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware of bed bugs at this hotel and be ready to deal with unresponsive manager! My family stayed this hotel for 2 nights right before Christmas and all of us got loads of bites during our stay. At first night, we were not sure about what those bites are and we started the research. After the 2nd night, we got a lot more bites and got up during the middle of the nights and found multiple bed bugs on the beds. We mentioned this to the one of the staff and he assured us that the manager would refund our entire costs because of the experiences. Then nightmare started. I didn’t hear anyone so I started sending emails and called the hotels at least every other days. In the very beginning, the manager said due to holidays and international bank bank transactions, he will need couple days to refund the money. Then he stopped responding emails and not picking up the phone anymore. I have all the email threads and pictures as proof and I am asking Expedia to investigate this hotel and let other guests know the condition of the hotel. Please avoid this hotel if you could!
Stayed 2 nights in Dec 2019

8/10 Good

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very clean, warm and central. Next to central station but you can’t hear road or trains as the double glazing windows are superb! Lovely reception staff, excellent new beds. 1st floor new, rest being renovated however showers, TV and safe was all very good. Hair & body wash was very nice & my hair was conditioned too. Other guests could be heard but no one was noisy so slept like a log in complete silence. Huge windows and really warm for January weather. Staff reception and management were wonderful. Worth the 3 stars!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in a great location to all of Cologne’s sights and the staff was excellent.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Great service, very friendly and thoughtful staff. Easy check in to boot. The location is good if you want to be somewhat close to the Cathedral, Christmas Markets and the Ursula church but it is not in the nicest area. The property itself is dated but the rooms are not uncomfortable.
Stayed 2 nights in Dec 2019

8/10 Good

Filmer, Manila, Philippines

Travelled with group
Liked: Cleanliness, staff & service
Close to the train station. Good breakfast. The young male receptionist was very friendly and helpful. Small lift.
Stayed 2 nights in Dec 2019