"Overall, I really enjoyed my stay. Lady on reception who checked me in and out was really nice, as was the guy who helped me in the Ski Room. The hotel is really nice, especially the spa. The lady who helped me in the spa was also super accommodating as I didn’t realize I had to pre-book a slot. I stayed in room 3111, I paid for an upgrade and ‘The Level’ package. My room was pretty nice, there were a few small things that would have made my stay better. There was a lightbulb flickering in the lounge. The room had twin beds, but one of the beds was lower and also shorter and length than the other. Which wouldn’t be ideal if you were traveling as a couple. The TV in the bedroom should be put on a bracket so you can angle it towards the bed. Also the suite had a kitchenette, but there was no cutlery in the cupboards. With these small fixes my stay would have been perfect. The breakfast was great too, as were all the staff I encountered in the breakfast room. Will stay again for sure! "
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