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Reviews of Casa Kirvá Hotel

3 out of 5
Casa Kirvá Hotel
204.4 km Aldea Tontem, Cobán, Alta Verapaz

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 43 reviews" "
Rating 8 - Good. 15 out of 43 reviews" "
Rating 6 - Okay. 1 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room smelled moldy. Staff was great. Grounds are beautiful.
Stayed 2 nights in Feb 2024

8/10 Good

Thomas

Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo es fuera de la souda como k estubiera en un racha estoy feliz
Stayed 8 nights in May 2021
Response from Staff on 3 Jun 2021
Hola, nos gusta mucho saber que estuviste a gusto mientras te alojabas con nosotros. Tus comentarios nos motivan a seguir trabajando con excelencia.

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020
Response from Gerencia on 30 Sept 2020
Muchas gracias por tu puntuación, seguimos trabajando para servirte siempre en un ambiente lleno de exclusividad y armonía :D

10/10 Excellent

Anjanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quaint hotel in Coban Hillside
Beautiful setting and excellent service.... bed spreads could be updated (in Guatemalan Textile would be gorgeous). Extra toilet paper in the room would be great. Other than that highly recommend.
Stayed 1 night in Feb 2020
Response from Staff Casa Kirvá on 27 Feb 2020
Thanks for staying with us. We appreciate your feedback! :)

6/10 Okay

Eduard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Staff Manager on 13 Feb 2020
Thank you for your feedback, it help us to improve our service. We will appreciate if you let us know the reason of your score. Additional, we like to let you know that you took a towel from the hotel without paying it. Sadly our staff didn't notice that, but we think is important to let you know about this.

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Staff Casa Kirvá on 16 Jan 2020
Muchas gracias por tu evaluación, seguiremos trabajando para mejorar nuestros servicios :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Staff Casa Kirvá on 9 Jan 2020
Muchas gracias por tu evaluación, te esperamos de nuevo en Las Verapaces :D

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Staff Casa Kirvá on 6 Jan 2020
Muchas gracias por tu evaluación. ¡Te esperamos de nuevo en Las Verapaces! :D

10/10 Excellent

Ericka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Staff Casa Kirvá on 6 Jan 2020
Muchas gracias por tu evaluación, ¡Te esperamos de nuevo en Las Verapaces!

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019
Response from Staff Casa Kirvá on 8 Oct 2019
Thank you for your review. It was a pleasure to serve you. Regards

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean with excellent service
Very comfortable hotel in lovely pastoral setting. Quiet. Delicious breakfast included of eggs, toast, muesli yogurt and fruit. Recommend highly!
Stayed 1 night in Sep 2019
Response from Staff Casa Kirvá on 23 Sept 2019
Thank you so much for your comment. Is important for us know about your stay. It is a pleasure for us to serve you. Our best wishes.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very comfortable, though not big. Plenty of hot water. Restaurant also was nice, though small. We enjoyed free breakfast. Few amenities. Small pool, not full, really a fountain, and a short walking path. All of the staff were very friendly.
Stayed 1 night in Aug 2019
Response from Staff Casa Kirvá on 9 Sept 2019
Thank you for your review. It was a pleasure to serve you. Regards

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Three star property at five star pricing. However, there are no four or five star hotels.
Stayed 3 nights in Jul 2019
Response from Staff Casa Kirvá on 6 Aug 2019
Thank you for your review. It was a pleasure to serve you. Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view to the mountains very suiting for relaxation
Stayed 1 night in Jul 2019
Response from Staff Casa Kirvá on 23 Jul 2019
Thank you so much for your review. It was a pleasure to serve you. Regards

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful stop over just off the main road but it made you feel like you were hidden away in the middle of the woods in a castle.
Stayed 1 night in Apr 2019
Response from General Manager on 5 Jun 2019
Thank you so much for your comment. Is important for us know about your stay. It is a pleasure for us to serve you. Our best wishes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with trails to walk in the nature, modern nice rooms.
Stayed 2 nights in Dec 2018

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel!
This place is just outside of Coban which was nice for us because Coban is a little hectic. Cutest little rooms, the service was amazing the front desk attendant made us a fire and brought us bottle of wine. There is a little pool. I wouldn’t recommend staying here if your looking to party but for a nice relaxing clean place amazing!
Stayed 1 night in Dec 2018

4/10 Poor

Delmy, California

Liked: Staff & service
Disliked: Property conditions & facilities
Traveled with family. Nice view, no internet connection, no cable, breakfast was a la carte but minimum. Hotel not worth for the paid price.
Stayed 1 night in Jun 2018
Response from Staff Casa Kirvá on 30 Jun 2018
Thank you for your review. Your comment will make us improve our services. Regards

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

martine

Travelled with partner
Bel endroit, un peu à l’écart de la route. Les chambres sont spacieuses avec une bonne literie. Le restaurant n’offre pas une grande variété de plats mais c’est correct. Le signal wifi est faible et ne fonctionne pas bien.
Stayed 1 night in Dec 2023

8/10 Good

Mirna estela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito buen servicio
Stayed 1 night in Apr 2023

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadía mágica
Dos noches realmente confortadoras, alejado de la urbe y su contaminación auditiva, únicamente la naturaleza propia y característica del Alta Verapaz. Únicamente, el ingreso al lugar desde la carretera de Cobán no es visible.
Stayed 2 nights in Apr 2022

10/10 Excellent

María i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Staff on 18 Oct 2021
Gracias por tu puntuación, nos motiva a seguir trabajando para mejorar siempre nuestros servicios :D

8/10 Good

Claudia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel admite mascotas.
Fui a ese hotel porque allí admiten mascotas. No conocía. El personal fue sumamente amable. El desayuno es de buena calidad. Lástima que no ofrecen tortillas guatemaltecas. Tiene una pequeña piscina. Es una lástima que no hay aire acondicionado. Cobán se ha vuelto muy muy cálido. La temperatura estaba en treinta. Tiene un lindo sendero para caminar.
Stayed 2 nights in Jul 2021

10/10 Excellent

María, Esquipulas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, solo la comida me parece deberían abrir el restaurante para que sea mas cómodo y no Llegue fría la comida
Stayed 1 night in Jan 2021
Response from Staff Casa Kirvá on 12 Jan 2021
Agradecemos enormemente tus comentarios y puntuación, tomaremos en cuenta tus recomendaciones para seguir mejorando. ¡Te esperamos de nuevo en Las Verapaces! :D

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio y bonito. Buena atención y buena ubicación.
Stayed 1 night in Dec 2019
Response from Staff Casa Kirvá on 6 Jan 2020
Muchas gracias por tu evaluación, ¡Te esperamos de nuevo en Las Verapaces!

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, notre dernière étape avant de nous rendre à Semuc Champey. Nous devions partir tôt le matin pour nous rendre à Semuc Champey et l'hôtel nous a proposé d'ouvrir son restaurant plus tôt pour que nous puissions avoir notre petit déjeuner avant notre départ. Le cadre est très agréable. Prévoir quand même de quoi se couvrir car les nuits sont fraîches et nous avons eu un peu froid dans la chambre.
Stayed 1 night in Dec 2019
Response from Staff Casa Kirvá on 6 Jan 2020
Thank you so much for your comment Sophie. Is important for us know about your stay. It is a pleasure for us to serve you. Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, el desayuno y el trato muy bueno
Stayed 2 nights in Dec 2019
Response from Staff Casa Kirvá on 2 Jan 2020
Muchas gracias por tu evaluación, seguiremos trabajando para otorgar grandes experiencias. ¡Te esperamos de nuevo en Las Verapaces! :D

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ligt een stukje van de weg af. Makkelijk parkeren. Kamer was prima, erg groot en fijn bed. Vanuit hotel kun je ook een stukje wandelen op eigen terrein. Mogelijkheden voor eten is beperkt vanwege de ligging buiten de stad.
Stayed 1 night in Dec 2019
Response from Staff Casa Kirvá on 2 Jan 2020
Thank you so much for your review. We wait for you again in Las Verapaces :D

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy agradable
El hotel es muy bonito, la limpieza excelente, lo que no me gustó fue el baño, la ducha es incómoda por tener divisiones innecesarias, debido a un mal diseño.
Stayed 1 night in Dec 2019
Response from Staff Casa Kirvá on 2 Jan 2020
Muchas gracias por tu evaluación, seguiremos trabajando para mejorar nuestros servicios. ¡Te esperamos de nuevo en Las Verapaces! :D

2/10 Terrible

Irvin

Stayed 2 nights in Dec 2019

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno para alejarse del ruido
Un lugar muy tranquilo
Stayed 1 night in Nov 2019
Response from Staff on 10 Dec 2019
Muchas gracias por tu evaluación, seguiremos trabajando para ofrecerte excelentes experiencias :) ¡Te esperamos de nuevo en Las Verapaces!

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paisajes bellos
Excelente
Stayed 1 night in Sep 2019
Response from Staff Casa Kirvá on 16 Sept 2019
Muchas gracias por tu puntuación. Seguiremos trabajando para ofrecerte buenas experiencias, ¡Te esperamos de nuevo en Las Verapaces!

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo lugar! Muy acogedor y pintoresco, a solo 10 minutos de Cobán.
Stayed 3 nights in Jun 2019

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relajante
El personal amable. Fue para pasar un rato relajado
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy lindo, limpio y cómodo. Queda en las afueras de la Ciudad, así que es muy tranquilo. El personal amable.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel con una infraestructura muy bonita, personal amable
Stayed 1 night in Sep 2018
Response from Staff Casa Kirvá on 26 Oct 2018
Gracias por tus comentarios. Siempre es un placer el poder servirte de la mejor forma. ¡Te esperamos de nuevo en Las Verapaces!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Muy buen servicio! El hotel es muy cómodo
Stayed 1 night in May 2018
Response from Gerencia General on 13 Jun 2018
Muchas gracias por tus comentarios. Seguiremos trabajando para seguir otorgando grandes experiencias :)

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito el hotel y buena la atención
Response from Gerencia General on 20 Apr 2018
Es para nosotros un agrado el saber que tu experiencia en Casa Kirvá fue agradable. ¡Te esperamos de nuevo en Las Verapaces!

8/10 Good

Abner David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fue una estado agradeable en un hotel muy bonito, cómodo y tranquilo
Response from Gerencia General on 6 Apr 2018
Agradecemos tu comentario y nos complace saber que tu estadía con nosotros fue agradable. Fué un placer servirte. ¡Te esperamos de nuevo en Las Verapaces!