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Reviews of Chukchansi Gold Resort & Casino

3.5 out of 5
Chukchansi Gold Resort & Casino
711 Lucky Ln, Coarsegold, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 476 out of 1001 reviews" "
Rating 8 - Good. 244 out of 1001 reviews" "
Rating 6 - Okay. 119 out of 1001 reviews" "
Rating 4 - Poor. 78 out of 1001 reviews" "
Rating 2 - Terrible. 84 out of 1001 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first stay here and we were pleased. The hotel was nice and service was great. The security was top notch. The casino offered many incentives and rewards and there was a variety of restaurants to choose from. We’ll definitely be back!
Stayed 1 night in May 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, will come back.
Stayed 3 nights in May 2024

10/10 Excellent

Margaret M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel check in was easy. Did do the pre check-in. room was clean and quiet. hotel takes security seriously.
Stayed 1 night in May 2024

4/10 Poor

Rickelle

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Security is a pain at this property. All guest have to show a valid ID when using the elevator. No one can come hang out in room for a drink or anything. I hated it. It was a nuisance
Stayed 3 nights in May 2024
Response from Green on 25 May 2024
Thank you for sharing your feedback with us. I apologize for any inconvenience you experienced with our security procedures. Visitors are welcome, but they must register at the front desk upon arrival. We strive to ensure the safety and comfort of all our guests, and I understand that this can sometimes be frustrating. We appreciate your patience and understanding as we continuously work to enhance our services.

8/10 Good

Melissa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Mike, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was reopened, but the Chinese station food offerings were a disgrace . I went there 5/ 14/2025 for the seafood. No crab legs, no lobster, no oyster , but some tasteless small shrimps. Other foods are good to eat though. Felt cheated by the other reviews.
Stayed 1 night in May 2024
Response from Green on 16 May 2024
Thanks for your feedback. Prime Rib and Crab Legs menu are available on Friday and Saturday nights from 4pm to 10pm. We hope to see you back on a weekend night for the seafood selection.

8/10 Good

Joan

Travelled with family
Liked: Staff & service, property conditions & facilities
Very nice clean resort. I would come back again.
Stayed 1 night in May 2024

10/10 Excellent

Angelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in May 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in, quiet, clean room, great dining
Stayed 1 night in May 2024
Response from Green on 11 May 2024
Thanks for your feedback! We hope to see you again soon!

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gambling
Stayed 2 nights in May 2024

10/10 Excellent

frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time there and everything went great.
Stayed 1 night in Apr 2024

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024

6/10 Okay

Jill

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great security, very clean room, great restaurants
Stayed 1 night in May 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good environment
Stayed 1 night in Feb 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
I think that hotel guests should have their own parking lot. Also, security was over the top, let's tone it down
Stayed 3 nights in Apr 2024

6/10 Okay

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, comfortable room. Good base before heading into Yosemite
Stayed 1 night in Apr 2024

10/10 Excellent

lauriellen

Stayed 1 night in Apr 2024

10/10 Excellent

lauriellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were exceptionally helpful. Facilities were very very nice. Parking convenient.
Stayed 1 night in Apr 2024

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and we felt very safe. There was a lot of security at every entrance and for the elevators. Convenient and affordable food options on the premises.
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a perfect place for us
Stayed 4 nights in Apr 2024

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

MICHAEL

Liked: Cleanliness, property conditions & facilities
The hotel was very convenient to the area, and the things that I wanted to do... The down side- The room it self was quite noisy. From the air conditioning and in room refrigerator, to other guests banging doors until well after midnight, didn't work for me. There were/are motion sensor lights in my room. Inexplicable at 2:06am one of the lights came on, waking me up... I've stayed here in the past without the above issues...
Stayed 2 nights in Apr 2024
Response from Green on 23 Apr 2024
Thank you for your feedback. We're sorry you experienced those issues during your stay and will work on resolving it. Please let us know in the future of room issues and we'll be more than happy to move you to a new room.

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No pudieron ayudarme a cancelar mi estancia o cambiarla de fecha.
Stayed 1 night in Apr 2024

8/10 Good

Trisha, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the most about here was the staff and service. It was really wonderful. They treated us with kindness and were friendly towards Deaf people (us!) The only downside was the room itself- not clean enough and there was a lot of damaged equipment, furniture, lights, and general setting. Non smoking area still smelled of smoke (so much) that it irritated my asthma. The bed was not great and the pillows sucked. For the price I was paying, I expected better. Los Angeles hotel with the same price would have better amenities and quality of bed, bedding, and pillows. The bathroom shower needed descaling and was disappointing. The makeup mirror did not work.
Stayed 1 night in Apr 2024
Response from Green on 23 Apr 2024
Thank you for your feedback. We're sorry you experience that during your stay. We've noted your concerns of the room and will be working on it. Please let the front desk know at anytime during your next stay if you are not satisfied with your room. We'll be more than happy to move you into a new room.

10/10 Excellent

Fermin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff seemed preoccupied with behind the desk issues, not customer first service like most hotels
Stayed 1 night in Apr 2024
Response from Green on 20 Apr 2024
Thank you for your feedback. We apologize for the experience. We appreciate your feedback and will be working on it.

8/10 Good

Ernest

Stayed 1 night in Apr 2024

4/10 Poor

MIKE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I paid the full amount to Expedia on line, just requested to pay $9.00 to the hotel. When I left the hotel, they give me a receipt $9.00, but I found from my Credit Card today that the hotel charged me $80 EXCEIPT the $9.00. ???
Stayed 1 night in Apr 2024
Response from Green on 18 Apr 2024
Thank you for your feedback. The hotel authorizes a 50 incidental hold on your card and upon check out collects the 9 daily resort fee. We'll be more than happy to review your charges with you by contacting the Hotel Front Desk.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we only stayed over night but it was very pleasant and the food was outstanding and every one was so nice
Stayed 1 night in Apr 2024

6/10 Okay

HAROLD, Patterson

Liked: Cleanliness, staff & service, property conditions & facilities
the rooms were not serviced daily and we were not informed beforehand .we were also disappointed with the food that we tried. (not cooked or prepared right )
Stayed 2 nights in Apr 2024
Response from Green on 16 Apr 2024
Thank you for your feedback. We apologize for the experience you had. We will review this with our staff to better communicate this to our guests. We'll be happy to clean your room upon request on your next visit.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

SERAPIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 1 night in Apr 2024

10/10 Excellent

Tona

Liked: Cleanliness, staff & service, property conditions & facilities
Trip was fun and staff was friendly. The temperature check at the door was a little dumb. But overall a good stay.
Stayed 1 night in Apr 2024

4/10 Poor

Robert E

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in was ABYSMAL
Stayed 1 night in Apr 2024

2/10 Terrible

Eveangelina

Disliked: Cleanliness, staff & service, property conditions & facilities
Found a roach in my room They discriminated against my daughter with autism Security officers were ridiculously rude Some staff was amazing !
Stayed 2 nights in Apr 2024
Response from Green on 19 Apr 2024
Thank you for your feedback. We're sorry you experienced that during your stay and will work on it.

10/10 Excellent

MICHAEL, OCEANSIDE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I'm heading to the area. Well maintained, and the casino is very cool!
Stayed 1 night in Mar 2024

10/10 Excellent

Roque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great
Stayed 1 night in Apr 2024

10/10 Excellent

Tommy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and go out of way to gelp
Stayed 1 night in Mar 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here for a night. There's not any shopping around, so if you're wanting to do that, you're out of luck. We ate at the Italian restaurant for dinner; it was really good and the service was awesome! We also ate breakfast at the cafe. Also very good and awesome service. Everyone was very friendly. Would have no problem staying there again.
Stayed 1 night in Mar 2024

8/10 Good

Rosa

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sorina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beautiful!
Stayed 2 nights in Mar 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 1 night in Mar 2024

10/10 Excellent

Omar

Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gloria L. on 21 Mar 2024
Thank you for the wonderful rating.

8/10 Good

Efrain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and clean property
Stayed 1 night in Mar 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay will be returning soon
Stayed 1 night in Feb 2024