Coakley Town Trip

The room services was spotless, the 99%of the staff was courteous, the amenities were unbelievable!!!

We went for a couple’s retreat. We loved the beach, the hotel’s amenities, the shows, the food and drinks at the buffet and the ambiance. The things that we were not satisfied with: the room, some services and restaurants. The rooms were outdated and not very clean. The room services and some staff were not very efficient. To reserve a restaurant, there is a ridiculous system where it was very difficult to book, service was super slow and the food was nothing special so we always needed to end up at the buffet. There were some amazing staff members but others not so great. Overall, it was an amazing experience but there are a few things that could be improved to match the luxury price

An exceptional stay at SLS Baha Mar. My trip truly would not have been complete without Christie, the concierge, and Miguel at the front desk. Their warmth, attention to detail, and genuine care elevated the entire experience and made my stay a true joy. I look forward to returning.

Nice new place. Not enough hot water. No USB plug ins. Had issues with getting codes and key fobs To work. Buddy bought one. So can’t be to bad.

The room was very nice, spacious, and the staff was very friendly. This is a great place to stay if you are wanting to enjoy Atlantis but looking for more peace and quiet