Interior

Reviews of Hotel Beyfin

4 out of 5
Hotel Beyfin
Piata Avram Iancu Nr. 3, Cluj-Napoca

Reviews

9.2

Wonderful

Rating 10 - Excellent. 181 out of 286 reviews" "
Rating 8 - Good. 91 out of 286 reviews" "
Rating 6 - Okay. 6 out of 286 reviews" "
Rating 4 - Poor. 4 out of 286 reviews" "
Rating 2 - Terrible. 4 out of 286 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Cleanliness
Rooms need an upgrade, room way too hot, and staff not that friendly other than that great lol.
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms and a warm and friendly welcome by all staff.
Stayed 3 nights in Dec 2023
Response from Hotel Beyfin**** on 22 Jan 2024
Hello, Ashley! We are delighted for your flawless stay, and we're glad to have delivered top-notch services that met all your expectations. Have a fantastic day!

10/10 Excellent

Gerlinde

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mein Aufenthalt im Hotel, Einzelzimmer, war sehr schön. Zentral, ruhig, elegant, exclusives Zimmer und Bad. Freundliches Personal! Schnelles Internet, sehr sauber ....Ich war sehr zufrieden und kann es weiter empfehlen!
Stayed 1 night in Dec 2023

10/10 Excellent

CODRUTA MIHAIELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyrhing was OK
Stayed 1 night in Dec 2023
Response from Hotel Beyfin**** on 22 Jan 2024
Hello, Codruta! We would like to thank you for this review and for the grade you’ve offered. Have a fantastic day ahead!

10/10 Excellent

S L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cluj Beyfin
Very beutiful hotel and a cozy and modern caffee
Stayed 1 night in Dec 2023
Response from Hotel Beyfin**** on 22 Jan 2024
Hei, S L! What a lovely start of the year, a perfect 10 review! We're delighted to hear that you found our hotel beautiful and our coffee shop cozy and modern.Thank you for your feedback! Wishing you a wonderful day ahead!

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Mixed Experience with Great Potential I recently stayed at Beyfin and overall, my experience was positive, albeit with a notable hiccup. The hotel boasts a great location, offering a lovely view and maintaining a high standard of cleanliness. However, an issue with the breakfast service left a significant blemish on an otherwise enjoyable stay. The hotel failed to communicate that breakfast on Sundays is served only until 10 AM. Unfortunately, I was not informed of this timing upon check-in. When I inquired about having breakfast at 10 AM, I was met with a firm "NO" from the staff, which I found to be quite unprofessional. The lack of flexibility and understanding was disappointing, especially considering that my suite was supposed to include breakfast. As a result, I had to seek breakfast outside the hotel, which was an inconvenience and not in line with the expectations set by the accommodation. Despite this setback, the hotel itself is commendable. The property offers a great ambiance and a beautiful view, adding to the overall experience. The cleanliness of the facilities was also noteworthy and contributed to a comfortable and pleasant stay. In conclusion, while the hotel has many positive attributes, the issue with the breakfast service detracted from an otherwise enjoyable visit. I hope that the hotel management addresses this concern to ensure that future guests do not encounter similar issues.
Stayed 2 nights in Nov 2023
Response from Hotel Beyfin**** on 22 Jan 2024
Hello, Daniel! We appreciate this comprehensive review and thank you for it. We aim to become more efficient and professional in what we do, and these insights are invaluable. We will consider everything you've shared and strive for better communication in the future. Thank you for choosing Hotel Beyfin****, and we hope to see you again. Have a memorable winter!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyfin👍
Our stay was very good. The staff was very friendly and helpful. Room was clean and very spacious. We recommend this place for people to stay.
Stayed 1 night in Aug 2023

8/10 Good

igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Jose

Stayed 1 night in Jul 2023

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old town Cluj. Staff is extremely friendly and helpful.
Stayed 2 nights in Jun 2023
Response from Hotel Beyfin**** on 11 Sept 2023
Hello, Timothy! 5 out of 5, what a lovely review. We hope your stay matched the score you gave. Have a wonderful day, and we will eagerly await your return to Hotel Beyfin****.

8/10 Good

PAUL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cant fault the location or facilities at the hotel, i was even upgraded. The only issue was cleaners making a noise too early in the morning outside my room.
Stayed 3 nights in May 2023

10/10 Excellent

Yoram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recomended
Stayed 5 nights in May 2023

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Conveniently located
Hotel was conveniently located and clean and the staff friendly The rooms were as pictured and warm Disappointed that the roof terrace is no longer in use which is a shame as would give you a great view of Cluj-Napoca, this was not communicated beforehand
Stayed 6 nights in Apr 2023
Response from Hotel Beyfin**** on 20 Jun 2023
Hello, Gareth! Thank you for choosing Hotel Beyfin**** for your stay in Cluj-Napoca. We want to inform you that we have already conveyed the message regarding the unavailability of the terrace. However, we will double-check to ensure that this information is accurately reflected on all the platforms we are working with. Yes, it is a beautiful area within the hotel premises, and we hope to soon come back with availability on the terrace. We also thank you for the compliments you addressed to us. Have a great day!

10/10 Excellent

Menachem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Menachem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service. Great Price. Comfortable Bed. Clean Room. Prefect for what we needed.
Stayed 1 night in Feb 2023
Response from Hotel Beyfin**** on 16 May 2023
Hello, Thomas! Thank you for choosing Hotel Beyfin**** and for your feedback. Have a wonderful day!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Spacious, clean room and great central location. Staff were really friendly and helpful.
Stayed 4 nights in Feb 2023
Response from Hotel Beyfin on 19 Feb 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mariana

Stayed 1 night in Jan 2023
Response from Adrian - Front office on 19 Feb 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ion Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Hotel Beyfin on 19 Feb 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
I stayed one night at this property before a very early flight. Easy check in and out, excellent room, spacious bathroom and comfortable bed. Right in the city center, walking distance to a lot of restaurants. Very professional and friendly people at the front desk. They arranged for a taxi to the airport. Highly recommend this property when visiting Cluj Napoca.
Stayed 1 night in Nov 2022
Response from Hotel Beyfin**** on 9 Jan 2023
Hello, Mariana! This is a perfect review for those who read about Hotel Beyfin****. Thank you! We’re glad that the guest who felt the Beyfin experience help others so they can understand about us. Thank you for choosing our hotel! We can’t wait to see you again for the next time you’ll be in Cluj-Napoca! Have an amazing day!

10/10 Excellent

mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty, clean and excellent located hotel near all attraction and quick walking distance to the center. Rooms are modern and newly remodeled. Breakfast was included and choices were many, greasy and tasty.Shuttle to airport for a fee. Will definitely stay here again.
Stayed 1 night in Nov 2022
Response from Hotel Beyfin**** on 9 Jan 2023
Hello, Mariana! We would like to thank your for this detailed review and for choosing Hotel Beyfin****. We can’t wait to see you again! We wish you a Happy New Year!

10/10 Excellent

Lynne, North Olmsted

Stayed 1 night in Oct 2022

10/10 Excellent

Crista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. The location was perfect for what we wanted to see. Also the breakfast buffet was delicious with a wide variety of choices.
Stayed 1 night in Oct 2022
Response from Adrian - Front office on 30 Oct 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

TOMER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! I'll be back soon!
Stayed 2 nights in Oct 2022
Response from Adrian - Front office on 30 Oct 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gilad

Stayed 1 night in Oct 2022
Response from Adrian - Front office on 30 Oct 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

eta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022
Response from Adrian - Front office on 30 Oct 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marius

Stayed 1 night in Sep 2022
Response from Adrian - Front office on 30 Oct 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Anthony

Liked: Staff & service, amenities
Great location in central Cluj. Facilities a bit dated, but room was clean and comfortable, and good value for the room rate.
Stayed 4 nights in Aug 2022
Response from Adrian - Front office on 30 Oct 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gennadiy

Stayed 3 nights in Sep 2022
Response from Adrian - Front office on 30 Oct 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Joel, Beverly Hills

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room great location
Stayed 2 nights in Aug 2022
Response from Hotel Beyfin**** on 9 Jan 2023
Hi Joel! Thank you for choosing us! Also, we are really grateful you had such a great stay and experience. This is the way we want to deliver our services to our guests. We wish you a productive day!

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and views!
Our well-appointed room's balcony overlooked beautiful Avram Iancu square with a fountain, the Orthodox Cathedral, the National Theatre, and other magnificent architecture. It was an easy walk to Union Sq and the pedestrian restaurant area. The price was reasonable and service was great. An excellent choice!
Stayed 1 night in Jun 2022
Response from Hotel Beyfin**** on 5 Jul 2022
Hello, Marjorie! Thank you very much for these compliments. We look forward to see you again at Hotel Beyfin ****. We wish you an wonderful day!

4/10 Poor

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give this hotel a pass
Hotel was dated and smelled mouldy. Staff were grumpy and all looked like they hated their jobs. Would not recommend this place.
Stayed 2 nights in Jun 2022
Response from Hotel Beyfin**** on 5 Jul 2022
Hello, Adrian! We’re sorry you’ve encountered the depicted situation – the truth is we don’t quite receive such reviews, on the contrary - the staff is usualy highly praised. We try to pay attention to every detail and so far we didn’t experience any ‘smell’ related issues in our hotel. This leads us to think that it was an unfortunate personal interpretation of the situation and a very isolated case. Please send us the complete story on the official e-mail address, so we can analyze and evaluate the situation with the involved colleagues. We assure you that this is not a usual case and we will find the required solutions for it. Thank you for your understanding!

10/10 Excellent

Ion Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very central location. Friendly staff.
Stayed 1 night in May 2022

10/10 Excellent

Hidenobu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Nice location, kindly staff and clean room.
Stayed 1 night in May 2022
Response from Hotel Beyfin**** on 5 Jul 2022
Hello! You are very kind and we highly appreciate your appraisals towards our hotel. It is a pleasure to receive such positive feedback from our guests. Messages like yours motivates us to add more passion into everything we do and in our services. We are awaiting you anytime to enjoy the same unique experience!

8/10 Good

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. I ordered a city view room,but they gave me a not city view. I paid extra to get a view city room. The guy in the hotel told me that all the room for him is city view room.
Stayed 2 nights in Apr 2022
Response from Hotel Beyfin**** on 12 May 2022
Hello. Whenever there is a moment of confusion, it can be easily solved at the reception of our hotel. Each room offers a view of the city in different areas. There are solutions to our guests' requests. Thank you for the review!

4/10 Poor

Asaf

Stayed 2 nights in Apr 2022

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best experience at Hotel Beyfin. The property is ideally located with easy access to downtown. Beautiful views of the city. Rooms were clean and the apartment was perfect for an extra bed. The staff was so helpful and friendly. Hope to go back again one day!
Stayed 2 nights in Apr 2022
Response from Hotel Beyfin**** on 12 May 2022
We hope you’ll come back soon, Lisa! 5 out of 5 means it's the right place for you. The people and the staff at Hotel Beyfin ***** are truly kind and eager to offer a memorable experience. Cluj-Napoca is one of the most beautiful cities in Romania. We are glad that you had such an experience, and that we had you as a guest. See you soon! Thanks for the review!

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the Forenzie Apartment (suite) at Hotel Beyfin. The staff was so welcoming and helpful. Our room was very spacious and had all the amenities needed. The location is perfect, which made it very easy to walk around the city. Our view from the front balcony of the city center was breathtaking. Make sure to visit the rooftop terrace for an amazing view of the city. The only issue we had was the parking situation. They have very small parking garage with about 7 spots. There was nothing stated on Expedia that parking needed to be reserved in advance. We had two cars and there was only one space available when we arrived. Luckily, we found another spot just outside the garage and were able to move that car into the garage the following morning. It worked out fine but just a heads up if you have a car to park. Make sure to reserve a spot in advance. I highly recommend staying at Hotel Beyfin when visiting Cluj.
Stayed 2 nights in Apr 2022
Response from Hotel Beyfin**** on 12 May 2022
Hello, Cara! Guests who will enjoy their stay in Cluj-Napoca in Hotel Beyfin **** need reviews like yours. There are parking spaces both underground and around the hotel. We are happy to answer any questions regarding the parking if those who are going to stay with us call us and ask for our advice. Thank you for providing additional explanations to those who are about to arrive for their stay. The compliments offered in the first part of the review made our day better. We are waiting for you again as soon as possible!

10/10 Excellent

Mariana

Stayed 1 night in Mar 2022

10/10 Excellent

Iulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Hyunmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Dorel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay- amazing location
Great location. Service remarkable and the food delicious
Stayed 1 night in Jan 2022
Response from Hotel Beyfin on 7 Feb 2022
Dear Dorel, thank you for the amazing review, it’s really appreciated. We are happy to see that you liked the location and the services exceeded your expectations. We are looking forward to see you back soon!

10/10 Excellent

Constantin Cosmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and nice staff
Stayed 3 nights in Jan 2022
Response from Hotel Beyfin on 22 Mar 2022
Dear Constantin, thank you for the review, it’s really appreciated. We are happy to see that our great staff and the location met your expectations and we are looking forward to see you soon!

10/10 Excellent

Dorin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to city center
Stayed 2 nights in Dec 2021

10/10 Excellent

Dorina

Travelled with family
Liked: Cleanliness
Great location
Great location, right in the city center. Unfortunately the parking is very expensive and I should stay awake until midnight to send sms for parking the next morning.Breakfast is poor, the separate beds in the double room are very small.
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel situated in the centre of town giving easy access to old town as well as other parts. Staff were very friendly and helpful.
Stayed 4 nights in Nov 2021
Response from Hotel Beyfin on 26 Nov 2021
Hello , thank you for choosing our location and we hope you had an amazing experience. The feedback is really appreciated and can’t wait to see you again.