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"Very clean very friendly"

"Staff was friendly, property was clean, and is located near the park and ride rapid station. Overall was a great experience. "

"The lobby was loud when we arrived around 10pm"

"Friendly"

"Great stay"

"It was very close to everything we wanted to do. However when we first arrived the room had a terrible funky smell like dirty clothes. For a newly renovated space this was not expected. On our last day of a one week stay the fire alarm went off when a patron was smoking in the hotel at 03:15 am. There was no notification of false alarm or evacuate the hotel. Finally we were under the impression that being a member of Holiday Inns reward program that we would be earning points from our stay. ...

"Nice amenities in room except few towels, no ŵash cloths. "

"The staff was great, especially Carol in the breakfast room. Breakfast was great, by the way. The lobby was lovely and inviting. I didn’t feel like the room was especially clean, unless the spots on the bathroom floor, front of the sink and the shower curtain were stains."

"Handy location for visiting Cuyahoga National Park. Hot tub felt great after a hike too! "

"Great"