Aiden by Best Western Clermont-Ferrand Hotel & Spa
4.0 star property
Guests savor authentic French cuisine at Le Magnetic restaurant, browse on-site shops for retail therapy, or find a quiet moment with a book from the library.
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Photo gallery for Aiden by Best Western Clermont-Ferrand Hotel & Spa
Located in central Clermont-Ferrand, Aiden by Best Western Clermont-Ferrand - Le Magnetic Hotel & Spa offers comfort with a spa, designer stores, high-speed WiFi, a library, and coworking spaces. Perfect for exploring L'Aventure Michelin.
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 16.50
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 16.50
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 18.5 for adults and from EUR 9 for children
Covered self-parking fee: EUR 13 per day (in/out privileges)
Pet fee: EUR 12 per pet, per day
Service animals are exempt from fees
Early check-in fee: EUR 16.50 (subject to availability)
Late check-out fee: EUR 16.50 (subject to availability)
Hosted evening meal: EUR 36
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
The listed optional facilities fee covers access to the spa facility (indoor pool, hammam, hot tub). A reservation is required to access the spa facility. Guests must be at least 16 to access the spa facility.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool
Guests under 16 years old are not allowed in the spa
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Is Aiden by Best Western Clermont-Ferrand Hotel & Spa pet-friendly?
Yes, this property allows pets (limit 1 total). There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Aiden by Best Western Clermont-Ferrand Hotel & Spa?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Aiden by Best Western Clermont-Ferrand Hotel & Spa on 24 May 2026 start from ₹10,562, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Aiden by Best Western Clermont-Ferrand Hotel & Spa?
Self-parking is available for EUR 13 per day. Limited spots are available.
What time is check-in at Aiden by Best Western Clermont-Ferrand Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 16.50 (subject to availability).
What time is check-out at Aiden by Best Western Clermont-Ferrand Hotel & Spa?
Checkout is at noon. Late checkout is available for EUR 16.50 (subject to availability).
Where is Aiden by Best Western Clermont-Ferrand Hotel & Spa located?
Located in the heart of Clermont-Ferrand, this spa hotel is within 1 mi (2 km) of L'Aventure Michelin, Clermont-Ferrand Cathedral and Place de Jaude. Zénith d'Auvergne and Puy de Dome are also within 9 mi (15 km). Clermont-Uni-T2C Tram Stop is 24 minutes by foot and Clermont-Ferrand Station is 11 minutes.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
A very comfortable room and a great shower! The hairdryer in my room didn’t work but they sent someone up with another which was fine. And they asked me to move my car from the outside parking to the underground garage. No big deal and I actually preferred that option. Very friendly and helpful staff. Recommended.
Alex
Stayed 1 night in Aug 2024
Verified
6/10 Okay
David
14 Jan 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was not properly cleaned as we could see someone had spilled a beverage and left there until we arrived.
Towels were missing from the room and we had to request them.
Staff was nice and we felt welcomed.
Some amenities are not added to the room and instead we have to ask them. I was expecting more when I made the booking.
Charles the restaurant manager greeted us in the parking lot. Escorted us to the reserved handicap parking and put our luggage in our room for us all with a great smile and attitude. Our room was also super!
20 minute walk into Clermont. Breakfast is good but not so good for dinner
Verified traveller
Stayed 3 nights in Feb 2023
Verified
6/10 Okay
Penny
10 Jul 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Area very sketchy. Don’t know if there are better areas in Clermont F. Staff was amazing and so helpful. Their understanding of English was excellent. Our French is limited and they were patient and kind.
Hôtel was lovely, but I do think I was over charged for breakfast. We were charged 18 euros each this seemed excessive?
Also we were told restaurant fully booked but at 9 pm the restaurant was quiet and two tables were still ordering food. Which was disappointing to be told restaurant full when clearly it wasn’t .
We booked a family room for one night and they gave us 2 amazing connected rooms which made the kids (and the dog!) very happy. Tidy, neat, big rooms. Buffet breakfast was excellent (make your own pancakes machine!!!), dinner was so-so but convenient, just beware early last orders. Good on-site parking behind a barrier but not underground (tight spaces!). Convenient for a quick walk into the town centre and half an hour drive to the Puy de Dome train. Also good space for dog walking close by, in front of the conference centre.
Parking reserved outside but on arrival we were told the parking is inside, it’s impossible to get a car into the garage without scratching it, so big argument before we’ve even got into the hotel. We parked outside.
No food in hotel restaurant for vegans.
Clearly this property didn't require proof of payment as they charged my credit card almost $900 for someone to stay there after booking online with someone else's number. In the US they require confirmation of the card on record to check in which clearly they did not have.
KLAUS
Verified
4/10 Poor
Adele
14 May 2024
Disliked: Staff & service, room comfort
Poor customer service
Reserved parking when I made the booking a couple of months ago but we arrived it was full. Had to park our car on the street full of stuff in a not so nice area! No vegan options in the restaurant. Waited 10 minutes to be served in an empty bar. Poor customer service & staff like to argue back. Will not be returning!