Exterior

Reviews of Holiday Inn Express & Suites Clemson, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 485 out of 781 reviews" "
Rating 8 - Good. 205 out of 781 reviews" "
Rating 6 - Okay. 55 out of 781 reviews" "
Rating 4 - Poor. 16 out of 781 reviews" "
Rating 2 - Terrible. 20 out of 781 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary, Waynesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient
Stayed 1 night in May 2024

10/10 Excellent

Vicki

Business traveller
The lighting in the rooms is horrible and the beds are very uncomfortable. However, the property is clean and the staff is very nice.
Stayed 1 night in May 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly. Check in was fast and easy, room was clean with a big TV and nice air conditioning. The breakfast was organized and easy to access as well. Would definitely stay here again if I'm ever in the area.
Stayed 3 nights in May 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very coneveniet
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Domingos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is very clean and close to everything
Stayed 2 nights in Apr 2024

8/10 Good

Nagarajan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 3 nights in Apr 2024

4/10 Poor

Elbert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice. The mattresses were terrible. If management could save a dollar and buy cheap stuff they did . Stay was okay
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the University. The staff was great, it's close to a few different restaurants, and the rooms were very clean! The breakfast was great and had a few different options to enjoy. The only downside was the water leaking from the ceiling next to the elevator - that was kind of gross. But the hotel had it blocked off and it seemed to be a recent issue they were working to address. I actually really liked staying here and looked to book rooms for some future dates. Unfortunately, they're already completely booked so this must be a popular place to stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Stayed 1 night in Mar 2024

8/10 Good

Sarah

Liked: Amenities
Bathroom shower was dirty. Could use some bleach. And our room smelt like smoke upon arrival. But it was okay. Its not the worst place ever.
Stayed 2 nights in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem was a noisy refrigerator
Stayed 1 night in Mar 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Staff & service
The hotel is in a great location but is definitely dated. There was a musky odor in the room and the shower doors were very hard to slide.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Wendy, Flowery Branch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was nice. Beds were hard and not the usual comfortable bed I’ve come to know with Holiday Inn Express. The second bed in the room squeaked loudly with every movement, like the frame may have been broken. Breakfast was really disappointing, and coffee not good. It was below par for HIE.
Stayed 1 night in Feb 2024

8/10 Good

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
The reason i booked here was bc i saw the breakfast pictures online. It looked good. Breakfast was nice and it was just as it looked inthe pictures. Very happy!
Stayed 1 night in Feb 2024

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Joe

Stayed 1 night in Feb 2024

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness, staff & service
Clean and well equipped rooms. Bathrooms are small and a little dated. Internet is poor.
Stayed 2 nights in Jan 2024
Response from Harris Richardson on 26 Jan 2024
Thanks, you for taking the time to review our hotel. The staff and I appreciate your feedback. Thanks again,

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Harris Richardson GM on 26 Jan 2024
Thanks, you for taking the time to review our hotel. The staff and I appreciate your feedback. Thanks again,

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Harris Richardson GM on 26 Jan 2024
Thanks, you for taking the time to review our hotel. The staff and I appreciate your feedback. Thanks again,

10/10 Excellent

Lawrence, Durham

Stayed 1 night in Dec 2023
Response from Harris Richardson GM on 26 Jan 2024
Thanks, you for taking the time to review our hotel. The staff and I appreciate your feedback. Thanks again,

6/10 Okay

James

No vending machines for drinks. Drinks had to be purchased at the front desk. Light in the bathroom was on an automatic timer and shut off in the middle of my shower! Hotel was okay at the price point.
Stayed 1 night in Dec 2023
Response from Harris Richardson GM on 26 Jan 2024
Thanks, you for taking the time to review our hotel. The staff and I appreciate your feedback. Holiday Inn Express will not allow vending on each floor. They require the hotels to have a vending area in the lobby. Thanks again,

10/10 Excellent

Lianhua

Liked: Cleanliness, staff & service, property conditions & facilities
Good location with shopping places around. The staff is nice and polite
Stayed 1 night in Dec 2023
Response from Harris Richardson GM on 26 Jan 2024
Thanks, you for taking the time to review our hotel. The staff and I appreciate your feedback. Thanks again,

6/10 Okay

Edward

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs in room
Stayed 1 night in Dec 2023
Response from Harris Richardson GM on 26 Jan 2024
Thanks, you for taking the time to review our hotel. The staff and I appreciate your feedback. Thanks again,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So kind at the front desk! Very helpful!
Stayed 1 night in Dec 2023
Response from Harris Richardson GM on 26 Jan 2024
Thanks, you for taking the time to review our hotel. The staff and I appreciate your feedback. Thanks again,

8/10 Good

E RAWSON

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Jaana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay for a few days. You can tell that the building is older while the rooms have been refurbished. Breakfast was good, plenty of choices and the area was clean.
Stayed 3 nights in Nov 2023

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location, Great Staff
Stayed 1 night in Oct 2023

4/10 Poor

PAUL

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Was booked in a room 004. Next to the hotels linen laundry and I think dumpster because the hallway always smelled like trash. Was moved to 406 which was a fine room. Buy no room cleaning service. Had to get toilet pare at front desk, trash never emptied and no new towels given.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
nice place to stay
Stayed 2 nights in Oct 2023

8/10 Good

David

Stayed 2 nights in Oct 2023

8/10 Good

buck

Stayed 1 night in Oct 2023

10/10 Excellent

Jamie, Greenville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Close to everything we wanted to do.
Stayed 3 nights in Oct 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Farides

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for families!
Stayed 3 nights in Oct 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Clean safe hotel
Stayed 1 night in Oct 2023

2/10 Terrible

HETALBEN

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Dip

Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice hotel
Stayed 2 nights in Sep 2023

2/10 Terrible

Yvette

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023