Clarence Town Trip

This hotel is a five star experience in every way. Highly recommended!

One of the best hotel experiences I’ve ever had. Took my 10-year old for a mom-daughter trip to Rome and the staff took such painstakingly great care of both of us (and of her). Every detail was tended to and they were always so gracious. Much gratitude to Francesca, Alessandra, Marco, and Dominico. The hotel itself is lovely, more on the modern side. Bathroom has a rainfall shower which was so awesome. Food is also amazing. Great restaurant staff (thanks, Jeff!) Thank you for such a memorable experience! We will certainly be coming back.

Facilities need work, staff is very good but cost of daily amenities exorbitant.

Great location near Grand Central and transit lines. Delicious breakfast at the Ivy Room upstairs. Staff was very warm and courteous. Room was quiet and comfortable generally. But it was dated, and in need of updating. Bathroom vanity was oddly low in height with a trough vessel sink. Shower water pressure was less than energizing.

Let them finish the construction so that everything is easier and better.