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"Room clean, bedding clean amenities good one stained towel not good,, bathroom needed a better finish eg polish, shower seal to show came away allowing water to flow on the floor slip hazard, balcany furniture needed cleaning not cleaned after make over. Tv did not work for the whole stay visited by atleast 9 maintenace men still no joy, coffee maker did not work after attempt with 3 coffee machines it was the socket faulty. The staff overall where very polite and tried to assist, bar staff great. No general information in bedroom everything allegedly on app. This was not successful for me incorrect info given to access wifi, correct info given 4 days later. Several teething issues spoiled the experience. Friday evening 3rd april theatre was fab. Room service was good when used. The grand reopening could of been much better. A beautifull room and hotel i just wish there was less teething issues, i would go again in the belief these issues was due too wanting to reopen after storm malissa and help staff earn money too feed their families. JJohnson"

"The food was delicious the staff were very nice the atmosphere was great "

"I would not recommend this hotel to anyone. Traveled for my birthday and from the time we landed to the hotel there was nonstop bad service and misinformation. The staff in relations lounge went above and beyond to assist us despite the challenges. "

"Clean room, Great Staff, Awesome Top Beach View, and Air Conditioning cools very well."

"My wife and I enjoyed our stay at Sago Palm. Great staff, clean rooms, good food"

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"Staff excellent especially the new chief excellent food was good."

"Lovely comfortable room considering the price was a bargain. Lovely atmosphere and staff were very welcoming and friendly. "

"Wish I could give this place six stars can’t wait to come back next year"