Suite, 1 Queen Bed | Desk, blackout curtains, bed sheets
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Reviews of Extended Suites Ciudad Juarez Consulado

3 out of 5
Extended Suites Ciudad Juarez Consulado
Ramón Rivera Lara, 8651, Col. Partido Senecu, Ciudad Juarez, CHIH

Reviews

8.6

Excellent

Rating 10 - Excellent. 816 out of 1457 reviews" "
Rating 8 - Good. 349 out of 1457 reviews" "
Rating 6 - Okay. 142 out of 1457 reviews" "
Rating 4 - Poor. 81 out of 1457 reviews" "
Rating 2 - Terrible. 69 out of 1457 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

TANYA

Liked: Cleanliness, property conditions & facilities
Hotel is at a very good location. Few minutes away from consulate, and various food options and best thing is the quick market in the hotel.
Stayed 2 nights in May 2024
Response from Atención al huésped on 27 May 2024
Dear Tanya, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

10/10 Excellent

Alejandro

Liked: Cleanliness, property conditions & facilities
Pictures are a little deceiving
Stayed 3 nights in May 2024
Response from Atención al huésped on 20 May 2024
Dear Alejandro,Were sorry to hear that you feel that way. It's important for us to accurately represent our products or experiences in photos. If you have any specific concerns or feedback, please feel free to share them with us. We always strive to provide the best possible representation of what we offer. Thank you for bringing this to our attention.

8/10 Good

Gloria, El Paso

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El hotel tiene lo básico y necesario y el precio es razonable. Localizado convenientemente a un lado del mall, se puede caminar directamente hacia el.
Stayed 2 nights in Apr 2024
Response from Atención al huésped on 15 May 2024
Estimada Gloria, Agradecemos mucho el tiempo que se tomo para compartirnos la experiencia de su estancia, sus comentarios nos permiten seguir mejorando, y nos es grato saber que la estancia ha cumplido con sus expectativas tanto por la ubicación, así como por el equipamiento como por el precio.Esperamos volver a tener la oportunidad de recibirle en su casa Extended Suites, será un placer atenderle nuevamente. Reciba un cordial saludo.¡Le deseamos un excelente día!

10/10 Excellent

sergio

Liked: Cleanliness, amenities, property conditions & facilities
great👍
Stayed 8 nights in Apr 2024
Response from Atención al huésped on 9 May 2024
Dear Sergio, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

10/10 Excellent

Jason

Stayed 8 nights in Apr 2024
Response from Atención al huésped on 27 May 2024
Apreciable Jason, Agradecemos mucho el tiempo para valorarnos. Su valoración nos permite conocer que tan grata ha sido su estancia. Si desea compartir algún comentario relacionado a su valoración, la puede hacer llegar al correo de: direccion@extendedsuites.com.mx donde daremos la atención y seguimiento que usted se merece, además de que nos permite detectar áreas por mejorar.Será un placer atenderle nuevamente en esta su casa Extended Suites. Reciba un cordial saludo¡Le deseamos un Excelente día!

10/10 Excellent

Filiberto

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel I recommend it
Stayed 8 nights in Apr 2024
Response from Atención al huésped on 7 May 2024
Dear Filiberto, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

4/10 Poor

Miguel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not clean, pieces of the ceiling were falling off, I was in the fourth floor, I couldn’t sleep because of the noise that was coming from the upstairs. Room service is once a week, no breakfast, not recommended
Stayed 7 nights in Apr 2024
Response from Atención al huésped on 3 May 2024
Dear Miguel, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

10/10 Excellent

Blanca

Stayed 6 nights in Feb 2024
Response from Atención al huésped on 17 May 2024
Apreciable Blanca, Agradecemos mucho el tiempo para valorarnos. Su valoración nos permite conocer que tan grata ha sido su estancia. Si desea compartir algún comentario relacionado a su valoración, la puede hacer llegar al correo de: direccion@extendedsuites.com.mx donde daremos la atención y seguimiento que usted se merece, además de que nos permite detectar áreas por mejorar.Será un placer atenderle nuevamente en esta su casa Extended Suites. Reciba un cordial saludo¡Le deseamos un Excelente día!

2/10 Terrible

Perla, Maricopa

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Everything was going well at this location right until the time of check out. I checked out a week early and that is when I realized there was no refund. At the end that was not the issue, that was my mistake for overseeing this at the time of making the reservation. The issue was the way the staff handled the situation. Monica I believe is her name, seemed to have an attitude when I asked about the refund, advised me to check with my booking site to ask but that they would not help me there. I immediately reached out to Expedia to see what could be done, I was in the lobby when the representative called. All the staff said was “Okay, Okay” my last name “okay” and hung up. Then Monica looked over at the other individual at the front desk and started laughing while whispering glancing at me. That was the humiliating part. The site website states this is an English and Spanish company but their of the two staff members working there spoke English. While I was in the lobby there Monica was also discussing personal information about another individual staying at this location. Laughing and mocking the customer. This was the only issue I had. The whole time there I was treated politely, it’s really sad how bad of an experience I was left with all to one individual that could not demostrar professionalism.
Stayed 16 nights in Apr 2024
Response from Atención al huésped on 3 May 2024
Dear Perla, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We regret the situation that has arisen and are following up on it. It is worth mentioning that none of the staff is named Monica, but we are following up on the case you mention.We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

8/10 Good

Mario, Fontana

Stayed 4 nights in Apr 2024
Response from Atención al huésped on 17 May 2024
Apreciable Mario, Agradecemos mucho el tiempo para valorarnos. Su valoración nos permite conocer que tan grata ha sido su estancia. Si desea compartir algún comentario relacionado a su valoración, la puede hacer llegar al correo de: direccion@extendedsuites.com.mx donde daremos la atención y seguimiento que usted se merece, además de que nos permite detectar áreas por mejorar.Será un placer atenderle nuevamente en esta su casa Extended Suites. Reciba un cordial saludo¡Le deseamos un Excelente día!

4/10 Poor

Alicia

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, there is no room service until 7th night and you have to stop by the front desk to ask for fresh sheets and towels. Aside from having to go downstairs to ask for fresh amenities you have to bring used sheets/towels with you. Bathroom not sanitized. Mold all around the shower and sink. Room comes with fridge and stove, convenient if you’re staying multiple nights. However, during our stay there were other guest with some funny smelling food. Location is great for those going to the consulate and the mall and restaurants are within 5 minute walking distance FYI - Don’t expect complementary water or coffee here. There’s a market at front desk where you can buy water and snacks. My first night there, they were all out of water.. so stock up before arrival.
Stayed 8 nights in Apr 2024
Response from Atención al huésped on 3 May 2024
Dear Alicia,We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

10/10 Excellent

Esthela

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to the mall best location.
Stayed 4 nights in Apr 2024
Response from Atención al huésped on 3 May 2024
Dear Esthela, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

4/10 Poor

Pablo

Business traveller
Liked: Amenities
Disliked: Cleanliness
Es un hotel económico, pero le haría bien mayor mantenimiento y renovar su mobiliario. El personal es súper amable, pero no esperes mucho de las instalaciones. El mobiliario de la habitación está viejo y roto. Sillón manchado y sucio, escritorio dañado, puerta del baño no cerraba, etc.
Stayed 8 nights in Apr 2024
Response from Atención al huésped on 3 May 2024
Estimado Pablo, Agradecemos mucho el tiempo que se tomo para compartirnos la experiencia de su estancia, sus comentarios nos permiten seguir mejorando.Esperamos volver a tener la oportunidad de recibirlo en su casa Extended Suites, será un placer atenderlo nuevamente. Reciba un cordial saludo.¡Le deseamos un excelente día!

8/10 Good

Santiago

Liked: Cleanliness, property conditions & facilities
This was my second time here, the staff are polite, they help out, hotel is nice, clean really good place to stay
Stayed 2 nights in Apr 2024
Response from Atención al huésped on 3 May 2024
Dear Santiago, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

10/10 Excellent

Lizbeth

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Atención al huésped on 24 Apr 2024
Apreciable Lizbeth, Agradecemos mucho el tiempo para valorarnos. Su valoración nos permite conocer que tan grata ha sido su estancia. Si desea compartir algún comentario relacionado a su valoración, la puede hacer llegar al correo de: direccion@extendedsuites.com.mx donde daremos la atención y seguimiento que usted se merece, además de que nos permite detectar áreas por mejorar.Será un placer atenderla nuevamente en esta su casa Extended Suites. Reciba un cordial saludo¡Le deseamos un Excelente día!

2/10 Terrible

Gordon J

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I was disgusted with the cleanliness of the place. Rooms are only cleaned once a week.
Stayed 3 nights in Apr 2024
Response from Atención al huésped on 18 Apr 2024
Dear Gordon J, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We regret the perception you have had of our cleaning model, which consists of cleaning every seventh day of the guest's stay. However, if you require it before then, you can request it at reception for a fee.We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

2/10 Terrible

Edith, yonkers

Stayed 3 nights in Apr 2024
Response from Atención al huésped on 7 May 2024
Apreciable Edith, Agradecemos mucho el tiempo para valorarnos. Su valoración nos permite conocer que tan grata ha sido su estancia. Si desea compartir algún comentario relacionado a su valoración, la puede hacer llegar al correo de: direccion@extendedsuites.com.mx donde daremos la atención y seguimiento que usted se merece, además de que nos permite detectar áreas por mejorar.Será un placer atenderle nuevamente en esta su casa Extended Suites. Reciba un cordial saludo¡Le deseamos un Excelente día!

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Atención al huésped on 12 Apr 2024
Apreciable José, Agradecemos mucho el tiempo para valorarnos. Su valoración nos permite conocer que tan grata ha sido su estancia. Si desea compartir algún comentario relacionado a su valoración, la puede hacer llegar al correo de: direccion@extendedsuites.com.mx donde daremos la atención y seguimiento que usted se merece, además de que nos permite detectar áreas por mejorar.Será un placer atenderlo nuevamente en esta su casa Extended Suites. Saludos cordiales¡Qué tenga un excelente día!

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Atención al huésped on 12 Apr 2024
Apreciable Sergio, Agradecemos mucho el tiempo para valorarnos. Su valoración nos permite conocer que tan grata ha sido su estancia. Si desea compartir algún comentario relacionado a su valoración, la puede hacer llegar al correo de: direccion@extendedsuites.com.mx donde daremos la atención y seguimiento que usted se merece, además de que nos permite detectar áreas por mejorar.Será un placer atenderlo nuevamente en esta su casa Extended Suites. Saludos cordiales¡Qué tenga un excelente día!

4/10 Poor

Rafael

Disliked: Property conditions & facilities
Elevator was not working, the room AC was not working, room door key failed 3 times and I had to down to be reprogrammed.
Stayed 1 night in Feb 2024
Response from Atención al huésped on 12 Apr 2024
Dear Rafael, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities
It was excellent
Stayed 15 nights in Mar 2024
Response from Atención al huésped on 1 Apr 2024
Dear Fabiola, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. It is a pleasure to know that your stay was excellent.We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

2/10 Terrible

Ana

Stayed 1 night in Mar 2024
Response from Atención al huésped on 17 Apr 2024
Apreciable Ana, Agradecemos mucho el tiempo para valorarnos. Su valoración nos permite conocer que tan grata ha sido su estancia. Si desea compartir algún comentario relacionado a su valoración, la puede hacer llegar al correo de: direccion@extendedsuites.com.mx donde daremos la atención y seguimiento que usted se merece, además de que nos permite detectar áreas por mejorar.Será un placer atenderla nuevamente en esta su casa Extended Suites. Saludos cordiales.¡Qué tenga un Excelente día!

8/10 Good

Maria

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a good place to stay
Stayed 4 nights in Mar 2024
Response from Atención al huésped on 26 Mar 2024
Dear María, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

10/10 Excellent

Jessica

Liked: Property conditions & facilities
All the staff were very friendly and welcoming made it feel like home
Stayed 7 nights in Mar 2024
Response from Atención al huésped on 25 Mar 2024
Dear Jessica, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly
Stayed 9 nights in Mar 2024
Response from Atención al huésped on 25 Mar 2024
Dear Victoria, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

10/10 Excellent

Hector

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great for what we needed it! People working in reception were great, fun and kind, willing to help with whatever we needed! The only thing I would say is that the hotel did not provide cooking pans even though the room had a cooking stove. We had to buy some. Other then that it was a good stay
Stayed 7 nights in Mar 2024
Response from Atención al huésped on 22 Mar 2024
Dear Héctor, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

10/10 Excellent

jesus

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only thing I found. The bed was too high. Other that that. I like it
Stayed 7 nights in Mar 2024
Response from Atención al huésped on 19 Mar 2024
Dear Jesús, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

10/10 Excellent

Jesús

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff is one of the best. They strive to provide the best customer service ever. Very unusual for Mexico
Stayed 8 nights in Mar 2024
Response from Atención al huésped on 15 Mar 2024
Dear Jesús, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We are pleased to know that your stay has met your expectations and that the attention of the staff has been excellent.We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

10/10 Excellent

Maritza

Stayed 2 nights in Mar 2024
Response from Atención al huésped on 27 Mar 2024
Apreciable Maritza, Agradecemos mucho el tiempo para valorarnos. Su valoración nos permite conocer que tan grata ha sido su estancia. Si desea compartir algún comentario relacionado a su valoración, la puede hacer llegar al correo de: direccion@extendedsuites.com.mx donde daremos la atención y seguimiento que usted se merece, además de que nos permite detectar áreas por mejorar.Será un placer atenderla nuevamente en esta su casa Extended Suites. Saludos cordiales.¡Excelente día!

10/10 Excellent

Ruth

Travelled with family
El Gerente es una persona muy amable y resuelve cualquier situación, muy contenta con su trabajo
Stayed 5 nights in Feb 2024
Response from Atención al huésped on 7 Mar 2024
Estimada Ruth, Agradecemos mucho el tiempo que se tomo para compartirnos la experiencia de su estancia como es el externarnos la excelente atención por parte del Gerente la cual compartiremos su retroalimentación con el colaborador.Sus comentarios nos permiten seguir mejorando.Esperamos volver a tener la oportunidad de recibirlo en su casa Extended Suites, será un placer atenderla nuevamente. Reciba un cordial saludo.¡Excelente día!

10/10 Excellent

Selene

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Atención al huésped on 7 Mar 2024
Apreciable Selene, Agradecemos mucho el tiempo para valorarnos, su retroalimentación nos permite seguir teniendo una mejora continua así como conocer la experiencia de su estancia. Si desea compartir algún comentario relacionado a su valoración, la puede hacer llegar al correo de: direccion@extendedsuites.com.mx.Será un placer atenderla nuevamente en esta su casa Extended Suites. Saludos cordiales.¡Excelente día!

10/10 Excellent

sandra

Liked: Cleanliness, property conditions & facilities
We went to the American consulate and stayed originally at a different hotel but ended up changing to extend suites and we regret not booking with them since we got there. I would definitely recommend them to anyone
Stayed 1 night in Mar 2024
Response from Atención al huésped on 11 Mar 2024
Dear Sandra, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

6/10 Okay

Orlando

Travelled with family, Business traveller
Place was ok however, once we checked in, we had 1 roll of toilet paper and was told we had to buy other ones on our own. Other extended stays I have stayed always have toiletries available as flights don’t allow you to carry too much of them.
Stayed 5 nights in Feb 2024
Response from Atención al huésped on 6 Mar 2024
Dear OrlandoThank you very much for contacting us and sharing with us the experience of your stay. Your comments help us to improve.We take this opportunity to tell you that the amenities such as toilet paper, shampoo and soap, in case you require replacement should be requested at the front desk where they will gladly assist you and will replace it.We hope you will give us the opportunity to welcome you to this Extended Suites.Best regards

2/10 Terrible

Morenita

Disliked: Cleanliness, property conditions & facilities
The bathroom stinked and the walls were dirty. Receptionist was horrible at greeting me.
Stayed 2 nights in Feb 2024
Response from Atención al huésped on 4 Mar 2024
Dear Guest, We appreciate very much the time you took to share with us the experience of your stay. Your comments allow us to continue improving.We hope to have the opportunity to welcome you back to Extended Suites, it will be a pleasure to serve you again. Best regards.

6/10 Okay

Alejandro

Travelled with family, Business traveller
Liked: Amenities
Muy cerca del Consulado de USA. El hotel necesita mantenimiento y mejor limpieza.
Stayed 1 night in Feb 2024
Response from Atención al huésped on 27 Feb 2024
Estimado Alejandro, Agradecemos mucho el tiempo que se tomo para compartirnos la experiencia de su estancia. Sus comentarios nos permiten seguir mejorando.Esperamos volver a tener la oportunidad de recibirlo en su casa Extended Suites, será un placer atenderlo nuevamente. Reciba un cordial saludo.¡Excelente día!

10/10 Excellent

Luis Armando

Business traveller
Liked: Cleanliness, room comfort
Everyrhing was fine, since the check in, until the check out. Nice stay, I recomend extended suites a lot
Stayed 1 night in Feb 2024
Response from Atención al huésped on 26 Feb 2024
Dear Luis Armando, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. It is a pleasure to know that the stay has met your expectations both for the condition of the facilities and the attention of the staff.We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

10/10 Excellent

Miriam

Liked: Cleanliness, amenities, property conditions & facilities
Nice service
Stayed 1 night in Feb 2024
Response from Atención al huésped on 26 Feb 2024
Dear Miriam, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. It is a pleasure to know that the stay has met your expectations both for the condition of the facilities and the attention of the staff.We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

10/10 Excellent

Jan Carlo

Stayed 4 nights in Feb 2024
Response from Atención al huésped on 20 Mar 2024
Apreciable Jan Carlo, Agradecemos mucho el tiempo para valorarnos. Su valoración nos permite conocer que tan grata ha sido su estancia. Si desea compartir algún comentario relacionado a su valoración, la puede hacer llegar al correo de: direccion@extendedsuites.com.mx donde daremos la atención y seguimiento que usted se merece, además de que nos permite detectar áreas por mejorar.Será un placer atenderlo nuevamente en esta su casa Extended Suites. Saludos cordiales.¡Excelente día!

10/10 Excellent

Adrian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Atención al huésped on 23 Feb 2024
Estimado Adrián, Agradecemos mucho el tiempo para valorarnos, su retroalimentación nos permiten seguir teniendo una mejora continua así como conocer su experiencia durante su estancia. Si desea compartir algún comentario relacionado a su valoración, lo puede hacer llegar al correo de: direccion@extendedsuites.com.mx.Será un placer atenderlo nuevamente en esta su casa Extended Suites. Saludos cordiales.Excelente día

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoy our stay and love the suit style concept better than regular hotel
Stayed 2 nights in Feb 2024
Response from Atención al huésped on 19 Feb 2024
Dear Esther, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

8/10 Good

Valeria

Liked: Property conditions & facilities
I went to Juarez for Consular Process. The Staff at the Hotel is very respectful and friendly. Specially Irvin at the front desk, he is very professional, friendly and made us feel welcome. The Hotel was perfect for us because it has a small Kitchen, It was great! I was able to cook our meals. Full refrigerator, Electric Stove with 2 warmers and a Microwave, this was perfect for us. Staff even let us check in early, it was great. With in Walking distance to the bridge that takes to the USA Consulate, clinics and also 3 minute walk to the mall. The Only negative is rooms only get clean at the 6 or 7 day (i don't remember) they don't clean the room every day or change sheets, but I am sure if you require special cleaning they will accommodate or try to help. The halls, pool etc. are very clean and you can do laundry if you require, Hotel is Very safe and secure.
Response from Atención al huésped on 13 Feb 2024
Dear Guest, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

8/10 Good

Ronald

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024
Response from Atención al huésped on 12 Feb 2024
Estimado huésped, Agradecemos mucho el tiempo para valorarnos, su retroalimentación nos permiten seguir teniendo una mejora continua así como conocer su experiencia durante su estancia. Si desea compartir algún comentario relacionado a su valoración, lo puede hacer llegar al correo de: direccion@extendedsuites.com.mx.Será un placer atenderlo nuevamente en esta su casa Extended Suites. Saludos cordiales.

6/10 Okay

Alejandro

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Would’ve liked if there was complimentary coffee at least. Basic snacks. Some fruit .
Stayed 3 nights in Feb 2024
Response from Atención al huésped on 12 Feb 2024
Dear Guest, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

8/10 Good

Cuauhtemoc

Liked: Cleanliness, room comfort
Stayed 13 nights in Jan 2024
Response from Atención al huésped on 9 Feb 2024
Estimado huésped, Agradecemos mucho el tiempo para valorarnos, su retroalimentación nos permiten seguir teniendo una mejora continua así como conocer su experiencia durante su estancia. Si desea compartir algún comentario relacionado a su valoración, lo puede hacer llegar al correo de: direccion@extendedsuites.com.mx.Será un placer atenderlo nuevamente en esta su casa Extended Suites. Saludos cordiales.

8/10 Good

Kimberlly

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for a week . The view was right in front of the embassy. It was okay. Luv that you can cook in the room .
Stayed 9 nights in Jan 2024
Response from Atención al huésped on 9 Feb 2024
Dear Guest, We greatly appreciate the time to write to us, your comments allow us to continue to have continuous improvement as well as to learn about your experience during your stay. We hope to have the opportunity to welcome you back to your Extended Suites home. Best regards.

10/10 Excellent

Norma

Liked: Cleanliness, room comfort
Stayed 19 nights in Jan 2024
Response from Atención al huésped on 9 Feb 2024
Estimado huésped, Agradecemos mucho el tiempo para valorarnos, su retroalimentación nos permiten seguir teniendo una mejora continua así como conocer su experiencia durante su estancia. Si desea compartir algún comentario relacionado a su valoración, lo puede hacer llegar al correo de: direccion@extendedsuites.com.mx.Será un placer atenderlo nuevamente en esta su casa Extended Suites. Saludos cordiales.

10/10 Excellent

Juan Antonio

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Jan 2024
Response from Atención al huésped on 9 Feb 2024
Estimado huésped, Agradecemos mucho el tiempo para valorarnos, su retroalimentación nos permiten seguir teniendo una mejora continua así como conocer su experiencia durante su estancia. Si desea compartir algún comentario relacionado a su valoración, lo puede hacer llegar al correo de: direccion@extendedsuites.com.mx.Será un placer atenderlo nuevamente en esta su casa Extended Suites. Saludos cordiales.

10/10 Excellent

Karina

Stayed 1 night in Jan 2024
Response from Atención al huésped on 9 Feb 2024
Estimado huésped, Agradecemos mucho el tiempo para valorarnos, su retroalimentación nos permiten seguir teniendo una mejora continua así como conocer su experiencia durante su estancia. Si desea compartir algún comentario relacionado a su valoración, lo puede hacer llegar al correo de: direccion@extendedsuites.com.mx.Será un placer atenderlo nuevamente en esta su casa Extended Suites. Saludos cordiales.

2/10 Terrible

Diego

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Atención al huésped on 1 Feb 2024
Estimado huésped, Agradecemos mucho el tiempo para valorarnos, su retroalimentación nos permiten seguir teniendo una mejora continua así como conocer su experiencia durante su estancia. Si desea compartir algún comentario relacionado a su valoración, lo puede hacer llegar al correo de: direccion@extendedsuites.com.mx.Será un placer atenderlo nuevamente en esta su casa Extended Suites. Saludos cordiales.

10/10 Excellent

Norma

Stayed 10 nights in Jan 2024
Response from Atención al huésped on 20 Mar 2024
Apreciable Norma, Agradecemos mucho el tiempo para valorarnos. Su valoración nos permite conocer que tan grata ha sido su estancia. Si desea compartir algún comentario relacionado a su valoración, la puede hacer llegar al correo de: direccion@extendedsuites.com.mx donde daremos la atención y seguimiento que usted se merece, además de que nos permite detectar áreas por mejorar.Será un placer atenderla nuevamente en esta su casa Extended Suites. Saludos cordiales.¡Excelente día!