"It was not really the property's fault, I expected that there would be some in-house catering, but it was clearly advertised as "apartments". However, staff were very friendly and helpful in every way. I would stay there again, if I had independent transport arrangements."
"I primarily h add issues with the no elevator because I had yo take my luggage up three flight of stairs. I wish there was a phone yo communicate with the receptionists so I had yo go down every time I needed something. Other than that, it was clean and well kept with great breakfast options. "
"There were lots of issues in the hotel: the AC was not cooling, there was no internet, old bedsheets/towels, no phone, bread was served with a fly, etc. So we complained to the management, and they accommodated us in their other hotel, Cocoa Luxury, with a premium room and a complimentary extended stay for 4 hours. I feel this hotel needs a complete change. "
"We checked in and we were put in a room with a very smelly bathroom. Also, the bedsheets had lipstick marks on them, which was very worrying about the facilities' hygiene. We requested a room changed and we were moved to a slightly better room but the AC in that room was not working. At that point, we couldn't be bothered to ask for another relocation. Fortunately, we had traveled with our own towels and beddings because at that point we couldn't trust any of their stuff."
"Altogether everything was okay. Though the statys of the washing area was not in good condition. The sink and washing washing machine had mould all over and this makes one doubt the cleanliness of the towels and and beddings washed in it. Considering the size of the property, 15 units of electricity was not enough for 3 nights yet there was 9 of us in the property. Wifi was selective on some phones. Water dispenser was not replenished. You need to consider the size of the family before rationing...
"This was a disaster and we had to call hotels.com to get out of there. We did not sleep 1 night as this hotel.
AC was not working properly, we did initially not get towels and duvet was missing from the bed.
Generally very shabby and this hotel should not have 3.5 stars.. more like 1 star. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Top City Mall Hotel Reviews
Voyager Beach Resort
10/10 Excellent
"Voyager was awesome. Stayed there for 3 nights last weekend. Food was excellent! We did all inclusive however some alcohol like tequila is not included. Otherwise, fantastic stay! Staff were so lovely and accommodating. "
"Reef Hotel is a fantastic place to stay—truly a super hotel in a stunning location. It’s set right on the ocean, with its own deck chairs in the resort with a small path down to the public beach, making it perfect for relaxing by the water.
Our room was excellent—spacious, well-equipped, and everything worked perfectly. We had constant hot water, a working fridge and safe, excellent air conditioning, and a lovely balcony to enjoy the view. The hotel also felt very sustainable and blended beautifully into the local surroundings.
One of the standout features was the variety of eating and drinking options—two restaurants, several bars, and even a club, offering something for every mood and time of day. We also felt very safe during our stay; security was clearly a priority, with a guard even watching over guests' belongings while swimming.
The only downside was a lack of communication and coordination between different parts of the hotel, which led to a few minor inconveniences. However, this didn’t take away from what was otherwise a really enjoyable and memorable stay. "
"Altogether everything was okay. Though the statys of the washing area was not in good condition. The sink and washing washing machine had mould all over and this makes one doubt the cleanliness of the towels and and beddings washed in it. Considering the size of the property, 15 units of electricity was not enough for 3 nights yet there was 9 of us in the property. Wifi was selective on some phones. Water dispenser was not replenished. You need to consider the size of the family before rationing some of this things yet we paid per size of the group."
"The property had a wow factor as my room had swimming pool and sea view, airy, good balcony with Sunrise view, neat and clean room. The service was very good, staff responded immediately after making call. Reception and other staff were helpful and courteous. Good to stay when on vacation."
Explore the great outdoors at Nguuni Nature Sanctuary, a lovely green space in Bamburi. Amble around this relaxing area's beautiful beaches and enjoy its top-notch restaurants.
You can spend an afternoon exploring the galleries in Rabai Museum during your trip to Bamburi. Stroll along the beautiful beaches in this relaxing area or visit its top-notch restaurants.
Why not spend a care-free afternoon at Nyali Beach during your travels in Mombasa? Stroll along the seaside or experience the entertainment venues in this relaxing area.
You can learn about the history of Mombasa when you stop by Shree Cutch Satsang Swaminarayan Temple. Stroll along the area's beautiful beaches or simply savour its top-notch restaurants.
City Mall is located in Mombasa. Travellers love the area for its beautiful beaches. If you're looking for a convenient place to stay, take a look at the 260 hotels and other accommodation options you'll find within a mile.
How many hotels will I be able to find close to City Mall?
Expedia has 260 hotels and other accommodation options within a mile from City Mall.
If I need to cancel the hotel reservation for my stay near City Mall, will I receive a refund?
Yes, you'll find most hotel room reservations are refundable if you cancel before the hotel’s cancellation deadline, which is usually within 24-48 hours of your arrival date. If your reservation is non-refundable, you might be able to cancel it and receive a refund within 24 hours of your booking. Add your dates and click on "Search", then use the filter option "fully refundable" to view the best deals near City Mall.
What can I see and do near City Mall?
You'll want to browse the exhibits at Rabai Museum and Colobus Conservation. Spend some time wandering around Nguuni Nature Sanctuary, Haller Park and Mombasa Marine National Park. Lounge by the water at Nyali Beach and Bamburi Beach.
