Citadines Central Xi'an

Property class: 4.5

Choose dates to view prices

Near Xi'an Bell Tower, Citadines Central Xi'an provides a rooftop terrace, a garden and dry cleaning/laundry services. The on-site restaurant, Chen Gong Guan, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with car hire on-site and a gym.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio Twin

Room

Studio Twin

  • City view
  • 398 sq ft
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Studio Premier

Room

Studio Premier

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Two-Bedroom Executive

Living area

Two-Bedroom Executive

  • City view
  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio

Room

Studio

  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for One-Bedroom Deluxe

Living area

One-Bedroom Deluxe

  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

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About the area

Located in Xi’an City Center, a neighbourhood in Xi'an, Citadines Central Xi'an is in the entertainment district and near a metro station. Notable landmarks in the area include Xi'an Bell Tower and Xi'an City Walls. Looking to enjoy an event or a game while in town? See what's happening at Jiaodaruisun Stadium or Shaanxi Sport Training Center. Visit our Xi'an travel guide
Map
36 Zhubashi Beilin District, Xi'an, Shaanxi, 710002

What's nearby

  • A traditional red Chinese pavilion with intricate carvings and a blue sign.
    Great Mosque of Xi'an
    10 min walk - 0.9 km
  • A street lined with traditional architecture and a vibrant display of colorful lanterns and decorations.
    Xi'an City Walls
    16 min walk - 1.4 km
  • A traditional Chinese gate with a large archway, a green-roofed building, and modern vehicles on the road.
    Xi'an Bell Tower
    16 min walk - 1.4 km
  • Drum Tower
    13 min walk - 1.2 km
  • Northwest University
    17 min walk - 1.5 km

Getting around

  • Zhonglou Station
    12 min walk
  • Xi'an West Railway Station
    14 min drive
  • Xi'an (XIY-Xianyang Intl.)
    43 min drive

Restaurants

  • 面麵面
    1 min walk
  • 同盛祥
    9 min walk
  • McDonald's (麦当劳)
    5 min walk
  • Pizza Hut 必胜客
    8 min walk
  • 樊记腊汁肉
    1 min walk

About this property

Citadines Central Xi'an

  • Luxury hotel near Xi'an Bell Tower
  • Consider a stay at Citadines Central Xi'an and take advantage of a rooftop terrace, a garden and dry cleaning/laundry services. The on-site restaurant, Chen Gong Guan, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with car hire on-site and a gym.
  • Other perks include:
    • An indoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Free newspapers, concierge services and a lift
  • Room features
  • All 118 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
  • More conveniences in all rooms include:
    • Down duvets, sofa beds and rollaway/extra beds (surcharge)
    • Bathrooms with deep-soaking baths and bidets
    • 29-inch LCD TVs with satellite channels and DVD players
    • Kitchens, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CNY 38 per person
  • A restaurant

Restaurants on site

  • Chen Gong Guan

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • DVD player
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,067 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 29-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 120 per night.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 38 per person
  • Airport shuttle fee: CNY 220 per vehicle (one-way)
  • Rollaway bed fee: CNY 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Citadines Central Xi'an have a pool?

Yes, this property has an indoor pool.

Is Citadines Central Xi'an pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Central Xi'an?

Self-parking is free at this property.

What time is check-in at Citadines Central Xi'an?

Check-in begins at 2 PM.

What time is check-out at Citadines Central Xi'an?

Checkout is at noon.

Does Citadines Central Xi'an provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 220 per vehicle applies.

Where is Citadines Central Xi'an located?

Located in Xi’an City Center, this luxury hotel is within a 15-minute walk of Xi'an Town's God Temple and Xi'an Bell Tower. Drum Tower and Beiyuanmen Street are also within 15 minutes. Zhonglou Station is 12 minutes by foot and Yongningmen Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citadines Central Xi'an Reviews

8.2

Very good

8.4

Cleanliness

9.0

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 252 out of 769 reviews
Rating 8 - Good. 382 out of 769 reviews
Rating 6 - Okay. 99 out of 769 reviews
Rating 4 - Poor. 27 out of 769 reviews
Rating 2 - Terrible. 9 out of 769 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great.Near the Muslim Quarter.The studio was huge modern and very clean.Hieever, the view is not great and the breakfast is so so..
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, friendly helpful staff! All facilitiez
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The décor of the Citadines Hotel is a little dated but very clean, very central and very welcoming. Breakfast and dinner meals were excellent, even for vegetarians. Our apartment, which was on the 7th floor, had a small kitchen, a large sitting room, and an adjoining bedroom with separate shower and toilet. From our window we had a wonderful view of the Drum Tower fully lit at night. We were just a 2-3-minute walk from the vibrant, colourful – and noisy – Muslim Quarter, the spectacular Great Mosque and Xian’s excellent subway trains. It was great having washing and drying machines available on site, as we travel light and do washing at least once a week while on holidays. The rooftop garden gave great views of the city, and we even made use of the very large pool table upstairs. The staff were all friendly and helpful. We would highly recommend this hotel to anyone visiting Xian.
Stayed 5 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About two months preior my booked date, I'd got a message from the hotel (Citadines Central Xian) that the it is going to be renovated and will be closed during the time I booked. They suggested me to choose any hotel from their chain with the same price. I choose Citadines Xingqing Palace Xian. the hotel is good, I had smooth check in, the staff was friendly and had good English, breakfast was OK (mostly Chinese breakfast with few western choices)
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔なホテル

部屋はとても清潔で快適でした。 周辺のローカルレストランも豊富でリーズナブルな滞在が出来ました。 また利用したいと思います。
Stayed 4 nights in Oct 2018
Verified review

6/10 Okay

The location is close to attraction and metro station. However, the towels and bedsheet/quilt in the room would need some improvement since they look worn out. Breakfast is very limited.
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
In the downtown of Xi'an, walking distance to Bell Tower and Drum Tower
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Average hotel needing an upgrade

Very handy location, the hotel needs to upgrade their facilities. Breakfast was so so only. Room was spacious
Stayed 7 nights in Oct 2018
Verified review

8/10 Good

Liked: Staff & service, room comfort
Disliked: Cleanliness

Mycket bra och mindre bra

Jättebra läge i centrum med viktiga miljöer på gångavstånd. Åtminstone mitt rum var aningen nergånget, inte perfekt rent men acceptabelt. Däremot åt jag bara frukost en gång i restaurangen - inget rent bestick eller talkrikar, schabbigt i baklokalen, trist vad som fanns att äta - men framför allt inte rent nog. Receptionens hjälpsamhet helt i topp. Alla vänliga men att frukosten överhuvudtaget inte funkar är inte bra. Kan väl säga också att mitt rum inte helt liknade bilderna - men å andra sidan är det stort, ljust, till gatan som är trevlig, och det är en fördel med lite köksfaciliteter i rummet - och här var glass, tallrikar etc rena. Så boka utan frukost nästa gång!
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service
Desayuno muy mejorable. Habitación y camas correctas.
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시안에 있는 동안 편하게 지냈어요!

호텔을 고를때 위치와 안전, 가격을 가장 먼저 보고, 그 다음에 청결을 선택합니다. 원래 벨타워 호텔과 많이 고민했다가 호텔이 넘 노후되어 있다고 해서 결국 한국분들이 많이 가시는 시타딘으로 바꿨어요. 위치는...4.5점 정도로 좋습니다. 청결도는 좋은데 화장실 하수구 냄새가 살짝 나긴합니다. 그래도 전반적으로 깨끗했어요. 세탁기도 사용하기에 편했습니다. 세제는 세탁실 건조기 뒤에 있어요. 세탁 건조 각각 20위안정도 합니다. 조식은 원래 아침 잘 안먹어서..그럭저럭이었어요...호텔바로 옆에 현지 조식 식당도 있고 과일가게(현지인 이용하고, 가격명시되어있어요)가 있어서 많이 이용했습니다. 대추가 굉장히 맛있고 저렴하니까 많이 드시고 오세요. 그 외 골목 들어오는 길에 편의점 두개 호텔건물에 하나 있어서 접근성도 좋아요. 고루랑 근처여서 장소도 좋습니다. 슬리퍼, 다리미, 드라이기 다 있고, 콘센트도 굉장히 많아요. 호텔치고 조명도 밝아서 좋아요. 난방은 잘 안되는거같긴한데...필요없는 시기에 가서 정확하게 작동하는지 모르겠어요. 시도하다가 걍 꺼버려서요...대체적으로 좋은 호텔이었습니다~~^^
Stayed 5 nights in Sep 2018
Verified review

8/10 Good

Liked: Staff & service

Prime location

Okay so location was prime, smack right in the middle of walking distance to the Muslim Quarters, Bell Tower, street food and shopping, food everywhere, if you like the local Muslim food flavors....lots of cumin. They have a fake KFC aka Wallace, it was very tasty, be prepared to wait though, cause they cook your chicken as you order it, so it's piping hot and fresh when you get it. Staff was great, Cindi speaks English very well, there is another gal who speaks very well too, but I never got her name. The maids do not understand English, but if you communicate via sign language, you'll get what you need. Facility has a gorgeous rooftop view, but the lights do not work outside....there is a pool table on the top floor, nice big gym facility and separate yoga room. The facility can definitely use some upgrades, but it was very spacious. My shower walls were slimy, but other than that, they did their best. Given the prime location, I would consider staying here again if I was to ever go back to Xi'an. Terra Cotta soldiers is a must! If you stay here, take the bus, ask hotel for info. And get the transportation service from the airport, cost is 280 rmb one way, there were 6 of us and our luggage, we made it fit into a business Buick van, nice comfy ride. Tip the driver, it's a long drive, they are not accustomed to receiving tips, it are very grateful for it. Chinese people work hard and do not expect anything in return.
Stayed 4 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great location, you can walk to many many things. The rooms are quite spacious (especially for China standards) - they are also used for longer term stays therefore offered a very small kitchen and had a laundry room on site for use :) Staff were very friendly and many could speak English which was helpful for us! The breakfast that was included in our booking offered many options and was quite good for China standards. I would definitely stay here again and try their facility in other cities.
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late at night ie 2am in the morning.The check in was very good.Very fast and efficient.The counter staff was very pleasant.The only downside was we were placed on different floors for our 3 roome.This situation was rectified the next morning without any fuss.
Stayed 5 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, room comfort
スタジオツインを利用しましたが広くて快適。何よりも西安の中心部で鼓楼のすぐ近くにあり、観光の拠点としては理想的。 スタッフの英語力はこの手のシティホテルとしては中国の平均的なレベルと思う。
Stayed 4 nights in Sep 2018
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The rooms were nicely structured. The entire hotel reeked of cooking oil smell. Couldn’t wash off that smell even after one round of laundry. Concierge spoke fluent English, but wasn’t aware of accessing famous sites using public transportation.
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

鼓楼・钟楼の近く、地下鉄钟楼駅も近いので何をするにも便利な立地

鼓楼・钟楼の近く、地下鉄钟楼駅も近いので何をするにも便利な立地ですが、1本筋を入ったところにあるので、車の騒音とかも無く静かでした。 また、ツアーデスクがあり、西線観光と餃子ディナー付き大唐楽舞を予約することができました。 2018年8月末の台風21号による帰国便の欠航の際にも、航空会社への問い合わせなど、対応して頂き、大変助かりました。
Stayed 5 nights in Aug 2018
Verified review

8/10 Good

Excellent Location

Excellent location. Hotel a little tired but very clean. Breakfast included was good.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

why I chose this hotel

It’s location made it a choice hotel for travelers. It is within walking distance to the 钟楼, food street and metro station and yet away from the crowd.
Stayed 6 nights in Aug 2018
Verified review

8/10 Good

Rooms really comfortable with all the furniture needed. Breakfast is not so good, not many occidental options and the restaurant was not so clean. Great to have a self-laundry service. People at the front desk really nice and kind.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
The apartment was well equipped. We did not use as ate at their cafe and outside restaurants. Nice to have the crockeryvand cutlery for cutting fruits and reheating take away. Good location. Can recommend.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Comfortable small efficiency apartment, sitting area, kitchenette, comfortable queen bed, HBO, breakfast buffet. Staff spoke English well. Short Walk to city center, Bell Tower, Drum Tower, Muslim Quarter, South Gate City Wall. Stored our luggage after check-out while we continued to explore city. Close to Metro station. Would return.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Staff helpful and friendly. Convenient tour agency on the premises.
Stayed 3 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location as it was walking distance from the main sites. Some back alleyways nearby if your brave and wish to eat what locals eat. apartment was very spacious although air conditioning could stronger.
Stayed 4 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a fantastic position to walk to many of the local sights. The hotel was clean and comfortable. The breakfast was OK but the organisation was bad, they did not open all of the restaurant and it was difficult cult to find seats. Good value for money.
Stayed 3 nights in Aug 2018