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Raizes AXM

3.0 star property
Travelers find tranquility at this lodge where local flavors grace the breakfast table and two spa tubs offer perfect relaxation after a day outdoors

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Near Parque De La Vida, Raizes AXM offers a serene setting to unwind. Enjoy local cuisine on the terrace by the firepit, then relax in one of two spa tubs after exploring. The smoke-free lodge provides high-speed WiFi and comfy outdoor furniture.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3 per cent for credit card payments

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of COP 30000 at checkout

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets are allowed for an extra charge of COP 20000 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately COP 15000 for adults and from COP 15000 for children
  • Pet fee: COP 20000 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: COP 30000 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Property Registration Number 164252

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Raizes AXM pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of COP 20000 per pet, per day. Service animals are exempt from fees.

How much is parking at Raizes AXM?

Self-parking is free at this property.

What time is check-in at Raizes AXM?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Raizes AXM?

Checkout is at 11:00 AM.

Where is Raizes AXM located?

Situated in a rural location, this lodge is 2.6 mi (4.2 km) from Parque De La Vida and 10.3 mi (16.6 km) from Coffee Park. Recuca and Parque Los Arrieros are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

9.6

Exceptional