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Le Eminence Hotel Convention & Resort Ciloto - Puncak

5.0 star property
Luxury hotel with full-service spa and free valet parking

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June 2024

Le Eminence Hotel Convention & Resort Ciloto - Puncak

Photo gallery for Le Eminence Hotel Convention & Resort Ciloto - Puncak

Outdoor pool
View from property
Minibar, in-room safe, desk, blackout curtains
Terrace/patio
Daily cooked-to-order breakfast (IDR 1900000 per person)

Overview of Le Eminence Hotel Convention & Resort Ciloto - Puncak

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
Jl. Hanjawar No. 19 Ciloto Puncak, Cipanas, West Java, 43253
  • Popular LocationCipanas Presidential Palace4 min drive
  • Popular LocationCibodas Botanical Gardens11 min drive
  • Popular LocationTaman Safari Indonesia27 min drive
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Room options

View all photos for Junior Suite Twin

Minibar, in-room safe, desk, blackout curtains

Junior Suite Twin

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Deep-soaking bath
Shower/bath combination
Free bottled water
  • 41 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite Queen

Minibar, in-room safe, desk, blackout curtains

Junior Suite Queen

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Deep-soaking bath
Shower/bath combination
Free bottled water
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cipanas

Located in Cipanas, Le Eminence Hotel Convention & Resort Ciloto - Puncak is on a river. Istana Bogor and Bogor Presidental Palace are local landmarks, and the area's natural beauty can be seen at Puncak Tea Plantation and Gunung Gede Pangrango National Park. Travelling with kids? Consider Taman Safari Indonesia, or check out an event or a game at Sentul International Circuit.
Visit our Cipanas travel guideOpens in a new window

What's nearby

  • Cipanas Presidential Palace - 4 min drive
  • Kebun Raya Cibodas - 5 min drive
  • Puncak Tea Plantation - 7 min drive
  • Cibodas Botanical Gardens - 11 min drive
  • Taman Safari Indonesia - 27 min drive

Getting around

  • Ciomas Station - 31 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 146 min drive

Restaurants

  • Sate Kambing Hanjawar - 6 min walk
  • Roofpark Cafe & Restaurant Puncak - 15 min walk
  • Terrarium Rooftop Eminence Hotel - 1 min walk
  • AMEN Group Restaurant - 8 min walk
  • Nicole's Chocolaterie - 11 min walk

About this property

Le Eminence Hotel Convention & Resort Ciloto - Puncak

Luxury family-friendly hotel by the river
A rooftop terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at Le Eminence Hotel Convention & Resort Ciloto - Puncak. Indulge in a manicure/pedicure, a facial and aromatherapy at Eminence Spa, the on-site spa. The on-site international cuisine restaurant, Veranda, offers breakfast, lunch and dinner. Fitness classes and yoga classes are offered at the gym; Le Eminence Hotel Convention & Resort Ciloto - Puncak also has a playground, an arcade/games room and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free valet parking
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • ATM/banking services, a lift and massage treatment rooms
Room features
All 379 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Arabic, English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM–10:00 AM for a fee: IDR 1,900,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Veranda

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Yoga classes

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping

Business services

  • 15 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 100000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately IDR 1900000 for adults and from IDR 100000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sahid Eminence Hotel Convention Resort Cipanas
Sahid Eminence Hotel Convention Resort
Sahid Eminence Convention Cipanas
Sahid Eminence Convention
Le Eminence Hotel Convention & Resort Ciloto - Puncak Hotel
Le Eminence Hotel Convention & Resort Ciloto - Puncak Cipanas

Frequently asked questions

Does Le Eminence Hotel Convention & Resort Ciloto - Puncak have a pool?

Yes, this property has an outdoor pool.

Is Le Eminence Hotel Convention & Resort Ciloto - Puncak pet-friendly?

No, pets are not allowed at this property.

How much is parking at Le Eminence Hotel Convention & Resort Ciloto - Puncak?

Valet parking is free at this property.

What time is check-in at Le Eminence Hotel Convention & Resort Ciloto - Puncak?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Le Eminence Hotel Convention & Resort Ciloto - Puncak?

Checkout is at 11:00 AM.

Does Le Eminence Hotel Convention & Resort Ciloto - Puncak provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Le Eminence Hotel Convention & Resort Ciloto - Puncak located?

This family-friendly Cipanas hotel is located on the riverfront, within 3 mi (5 km) of Kebun Raya Cibodas and Cipanas Presidential Palace. Cibodas Botanical Gardens and Taman Bunga Nusantara are also within 6 miles (10 km).

Le Eminence Hotel Convention & Resort Ciloto - Puncak Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 40 reviews" "
Rating 8 - Good. 12 out of 40 reviews" "
Rating 6 - Okay. 7 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 5 out of 40 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Bandar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price
First, we got a room with a noisy bathroom exhaust fan. We reported it and had to call many times and wait in total for almost 1 hour until someone arrive with a new fan. We asked for a new room because they will take some time to replace the fan and we wanted to take a shower soon. Why didn't they just offered us a new room from the beginning instead of making the guest waiting??? The new room is the same type on the upper floor. The bathroom has black moldy sealant on the bottom corners and spider webs on the top corners. Bad odours sometimes smelt in the room, coming out from the bathroom. THIS IS NOT HOW A 5 STAR HOTEL SHOULD BE! The hairdryer was not working. They replaced it with a new one but just laid it on the table instead of replacing the broken one on the wall. It's supposed to be a 5 star hotel. The nightly price was also higher than the average 5 star hotel price. But our impression is not 5 star
Broken hairdryer on the wall. Replaced with new one but left on the table just like that.
Black moldy sealant on the bathroom bottom corners.
Spider webs on the bathroom top corners.
Stayed 2 nights in Nov 2020

10/10 Excellent

Yana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is excellent.there is wonderful view.very modren rooms
Stayed 3 nights in Apr 2019

10/10 Excellent

Ahmea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just not a place to bother going. I found almost everything to be off-key. Poor cleanliness in particular. Staff at check-in desk particularly unhelpful.
Stayed 2 nights in Sep 2018

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

6/10 Okay

Soud, Oman Muscat

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Breakfast is overcrowfed and and food is not replaced quickly. They cannot cope. We went to the Restaurant for dinner anf most of the food was not available
Stayed 4 nights in Jun 2018