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Le Eminence Hotel Convention & Resort Ciloto - Puncak

Photo gallery for Le Eminence Hotel Convention & Resort Ciloto - Puncak

View from property
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Junior Suite Twin | Minibar, in-room safe, desk, blackout curtains

Overview of Le Eminence Hotel Convention & Resort Ciloto - Puncak

Le Eminence Hotel Convention & Resort Ciloto - Puncak

5.0 star property

3.7/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jl. Hanjawar No. 19 Ciloto Puncak, Cipanas, West Java, 43253

Explore the area

  • Popular LocationCipanas Presidential Palace4 min drive
  • Popular LocationPuncak Tea Plantation26 min drive
  • Popular LocationCibodas Botanical Gardens47 min drive

Room options

About this area

Cipanas

Located in Cipanas, Le Eminence Hotel Convention & Resort Ciloto - Puncak is on a river. The area's natural beauty can be seen at Puncak Tea Plantation and local attractions include Cibodas Botanical Gardens and Taman Bunga Nusantara. Taman Wisata Matahari and Taman Safari Indonesia are also worth visiting.

What's nearby

  • Cipanas Presidential Palace - 4 min drive
  • Puncak Tea Plantation - 26 min drive
  • Taman Bunga Nusantara - 27 min drive
  • Cibodas Botanical Gardens - 47 min drive
  • Taman Safari Indonesia - 116 min drive

Getting around

  • Bogor Station - 36 min drive

About this property

Le Eminence Hotel Convention & Resort Ciloto - Puncak

5-star luxury hotel by the river
A round-trip airport shuttle, a rooftop terrace and a coffee shop/cafe are just a few of the amenities provided at Le Eminence Hotel Convention & Resort Ciloto - Puncak. Indulge in a manicure/pedicure, aromatherapy and a body wrap at Eminence Spa, the on-site spa. The on-site restaurant, Veranda, features international cuisine. Yoga classes and aerobics classes are offered at the gym; Le Eminence Hotel Convention & Resort Ciloto - Puncak also has a garden, a playground and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free valet parking
  • Cooked-to-order breakfast (surcharge), massage treatment rooms and a lift
  • ATM/banking services, 15 meeting rooms and luggage storage
Room features
All 379 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Arabic, English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 1750000 for adults and IDR 90000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Veranda

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Yoga classes

Family friendly

  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms - 15

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 100000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: IDR 1750000 for adults and IDR 90000 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sahid Eminence Hotel Convention Resort Cipanas
Sahid Eminence Hotel Convention Resort
Sahid Eminence Convention Cipanas
Sahid Eminence Convention
Le Eminence Hotel Convention & Resort Ciloto - Puncak Hotel
Le Eminence Hotel Convention & Resort Ciloto - Puncak Cipanas

Frequently asked questions

Does Le Eminence Hotel Convention & Resort Ciloto - Puncak have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at on 30 Nov 2022 start from ₹10,852.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Le Eminence Hotel Convention & Resort Ciloto - Puncak pet-friendly?

No, pets are not allowed at this property.

How much is parking at Le Eminence Hotel Convention & Resort Ciloto - Puncak?

Valet parking is free at this property.

What time is check-in at Le Eminence Hotel Convention & Resort Ciloto - Puncak?

Check-in is from 3:00 PM - midnight.

What time is check-out at Le Eminence Hotel Convention & Resort Ciloto - Puncak?

Checkout is at 11:00 AM.

Does Le Eminence Hotel Convention & Resort Ciloto - Puncak provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Le Eminence Hotel Convention & Resort Ciloto - Puncak located?

Situated on the riverfront, this luxury hotel is 2 mi (3.2 km) from Kebun Raya Cibodas and 2.9 mi (4.7 km) from Cipanas Presidential Palace. Puncak Tea Plantation and Cibodas Botanical Gardens are also within 6 miles (10 km).

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 14 out of 39 reviews" "
" "5 - Excellent 36%
Rating 4 - Good. 12 out of 39 reviews" "
" "4 - Good 31%
Rating 3 - Okay. 7 out of 39 reviews" "
" "3 - Okay 18%
Rating 2 - Poor. 1 out of 39 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 5 out of 39 reviews" "
" "1 - Terrible 13%

3.7/5

Cleanliness

3.8/5

Staff & service

4.0/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Verified traveller
Liked: Staff & service
Stayed 2 nights in Apr 2021

1/5 Terrible

Verified traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price
First, we got a room with a noisy bathroom exhaust fan. We reported it and had to call many times and wait in total for almost 1 hour until someone arrive with a new fan. We asked for a new room because they will take some time to replace the fan and we wanted to take a shower soon. Why didn't they just offered us a new room from the beginning instead of making the guest waiting??? The new room is the same type on the upper floor. The bathroom has black moldy sealant on the bottom corners and spider webs on the top corners. Bad odours sometimes smelt in the room, coming out from the bathroom. THIS IS NOT HOW A 5 STAR HOTEL SHOULD BE! The hairdryer was not working. They replaced it with a new one but just laid it on the table instead of replacing the broken one on the wall. It's supposed to be a 5 star hotel. The nightly price was also higher than the average 5 star hotel price. But our impression is not 5 star
Broken hairdryer on the wall. Replaced with new one but left on the table just like that.
Black moldy sealant on the bathroom bottom corners.
Spider webs on the bathroom top corners.
Stayed 2 nights in Nov 2020

5/5 Excellent

Yana
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Oct 2020

2/5 Poor

Verified traveller
Stayed 1 night in Jan 2020

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is excellent.there is wonderful view.very modren rooms
Stayed 3 nights in Apr 2019

5/5 Excellent

Ahmea
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

1/5 Terrible

Verified traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just not a place to bother going. I found almost everything to be off-key. Poor cleanliness in particular. Staff at check-in desk particularly unhelpful.
Stayed 2 nights in Sep 2018

4/5 Good

Ali
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

3/5 Okay

Soud, Oman Muscat
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Breakfast is overcrowfed and and food is not replaced quickly. They cannot cope. We went to the Restaurant for dinner anf most of the food was not available
Stayed 4 nights in Jun 2018

4/5 Good

TARIQ
Disliked: Cleanliness
Good location normal hotel
The location good. But the hotel's room is not the same as the pictures. Old and damaged. The breakfast also very bad and small. Only fit for local people. In addition, the hotel is a bit far away from every things.