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"Very convenient location and accommodating staff. "

"Communication was great, shuttle service was amazing, the rooms are impecable. Over all, very happy with our stay"

"Everything was the tops! Best room, staff, location and more! Highly recommended! "

"To be honest, I am giving 5 stars for Linda in the bar and kitchen staff. She goes over board when my friends told her it is my birthday while me and friends are having a drink at the bar! The management I have been messaging to make it special for my birthday but done nothing even just a welcome sweets or card and didn’t even get back to my message! Linda made it happen anyway! So 5 stars for Linda! Keep up the good work! You are definitely a star!"

"Roof top bar was amazing, great view"

"Since Palermo is known for its gorgeous architecture, it seemed fitting to stay in a historic hotel. The Wagner is old-school large, beautiful, and gracious. I’m so happy the owners are preserving it. Staff are incredibly welcoming- not “stuffy”. Bar is a dark, cozy space to relax. Breakfast is the best we had in Italy. Robes are so appreciated for the traveler dealing with a limited carryon wardrobe. Location is fantastic for walking to sites, shopping, restaurants… my only request is to have in-room coffee/tea setup. "

"Employees were so lovely you just wanted to give them a hug. Only downside of this hotel were their pillows. Hard as nails. Everything else was perfect. Spotless clean, good service. "

"Breakfast was amazing many options and lots to eat. Room was fantastic bed extremely comfortable. Room 102 has a beautiful private patio exclusive to the room. Very much enjoyed my stay. Will definitely recommend this hotel."

"AC wasnt working, but I think that's an Italy thing. As a result the room was overly hot and not as advertised (false claim of AC). It was near many attractions and food places and in a great area. Checkin and checkout were easy and the room was clean. Only a single pillow, but it was adequate enough to sleep. Bed was pretty comfy. I would personally choose another location given the lack of AC and uncomfortable conditions, even if they're forced upon you by the government, it should be noted for people if it's not actually available. "