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"The staff actively went out of the way to make our stay pleasent. Best stay ever anywhere "

"Nice place "

"Very nice stay , the hosts couldn’t be more helpful. A lovely clean room, spacious bathroom. The hosts offered me transport to and from the airport if I needed it. They arranged for breakfast to be left out too even at 4am , something not many places would do. I arrived by train which is about 10 mins walk away. Good variety of food available too for breakfast. "

"We booked this hotel only because our flight arrived late so the car rental was closed and we couldn’t get to our final destination until the morning. I’m so glad that we did! The room was great, the staff was amazing, and the breakfast was excellent. We’ve already booked a room here for the last night of our stay."

"Breakfast was fabulous. Location is great. Rooms are large. Staff is so nice and helpful. Having a gym is added bonus. We will definitely come back!"

"Grand old hotel. Suited the Palermo vibe !"

"The room was spotless and the maid service impeccable. The restaurant serves were excellent and friendly. "

"We arrived to locked doors (for security) and when we were greeted she told us she wasn’t expecting anyone to check in. I showed our reservation and she apologized. We were given a different room than we booked, which had an upstairs, which is where the bathroom was, but not the bedroom. I specifically avoided booking this room type. I was then told our original room was not available and we would have to pay more to get another room type. Finally the settled and gave us the room on one floor. Our interactions with the staff were neither positive or negative, but neutral. It seemed we were a bother when we would engage. I didn’t like having to rattle the door every time we tried to come in. The location is good, not far from the market, and not far from the 4 corners. With the days being shorter in January, it was a bit uncomfortable waking some of the side streets in the dark. If I was to return to Palermo, I would consider staying here again, bit my preference would be to stay on one of the busy main streets, with the short dark days. Maybe longer sunny days would have felt different. "

"The staff was kind but the room was a bit dirty."