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"Was very good"

"The staff was wonderful (we spilled our water bottle in the lobby), the room was exactly what we needed (no more, no less) so the room and bathroom were easily navigated, the room was clean and simple, the buffet was fabulous, and the common room was spacious for all to eat (with big windows) and clean as well. A complete package."

"Overall, it was a great stay at the hotel. The staff were Kind and approachable. I would definitely come back to stay there the next time i'll visit porto. "

"Loved staying at this very beautiful and elegant hotel. Only area of minor discontent was darkness of the room and being on the first floor proximity to outside (literally 1 foot away,) so had to keep curtains drawn for any semblance of privacy. "

"1. Mold in the room 2. No cleaning room 3. Loud noise from staff including manager's family staying and chatting at night 4. Replacing towels with dirty ones 5. Poor management system 6. Staff wasn't able to provide receipts only hotel manager so we had to wait until she was available 7. Hotel manager blamed Expedia for false advertisements 8. For the above reason, hotel manager refused to give us our reserved 'city view' room with twin beds upstairs; but instead, she placed us in the basement with a room that was dirty and moldy, which was immediately reported to Expedia 9. Hotel rating claims to be 3 but overall it deserves a rating of 0 10. Asking Expedia to never partner with this hotel ever again 11. Due to health concerns and an unhealthy and toxic environment, someone needs to investigate this hotel "

"Friendly and helpful staff made the stay enjoyable. The building is new and very clean. Location isn’t the best — a bit far from the city center — but overall a good value."

"Good idea was include the Breakfast!! Excellent variety and delicious! "

"Nice food and excellent customer care.."

"Very nice and professional staff . Great and varied breakfast. Clean room and bathroom. The hotel area is quiet and safe"