Search Hotels with Swimming Pool in Ciales

"We checked in on Thursday Feb 26th. As we walked down the hall you could smell a moldy musky smell. I felt water drip on me and looked up and there was a hole cut in the ceiling like 4' by 4' with water dripping and what looked like mold around the hole. There was a 2nd similar hole just down the hall from the 1st. I assume they were trying to fix the issue, but you could see what looked like moldy and a strong musky smell. We went up the elevator and got to the room which had the same moldy smell to it. By this time my wife was already coughing. The bed sheets and pillow cases were not clean. We walked back down stairs and checked out. I had ordered through expedia and both parties basically said it was too late to cancel and that I wouldn't get a refund for the next few days I had paid for. We left and stayed elsewhere"

"Estancia impecable"

"We did not have breakfast included, but I tied the continental breakfast once. They had lots of choices. Room was clean, the staff was amazing by the pool area especially Jaime the tall bartender. We have partial Oceanview and was not upgraded as well."

"yes ocean view was awesome "

"Muy buena hubicacion ademas la habitacion estaba muy limpia lo necesta renovarlo."

"Clean was clean to acceptable level (not excellently cleaned), regarding staff we only saw the front desk attendant (outstanding service, very knowledgeable of his duties), pool was not conditioned to be used when we arrived (Sunday March 08 at around 4PM), rooms does not have a kitchen. As a matter of fact in a previous note - concerning the check in - I commented that administration should consider adding at least a coffee pot in the rooms."

"Muy asesible "

"Room was new and spotless"

"It had a pool. It was clean but didn't have time to go. It does have a Gym and a Casino.. Everything you might need is at walking distance. Castillo Serralles might need an Uber or taxi. Níspero Restaurant is very good and their service is excellent. It is a 15 min stroll from the hotel by foot. Other places for lunch or breakfast are near. Ask Google for other choices."