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"Staff was very friendly and helpful. Very clean and I loved the kimonos. The location is great too, easy access to public transportation "

"It is a fine place to stay, even if just in a standard room. Safe, quiet, and connected to the main train station, so getting around is easy. The standard room is starting to feel a bit dated (I’ve stayed here before about 6 years ago) and could do with some refreshing. Still, I didn’t spend too much time [in] the room so it wasn’t a big deal. Staff were (like last time) very competent and friendly."

"Staff are very nice, it’s outdated but the breakfast buffet is great. It’s a nice quiet location close to the train station. They are at 11 minutes walk. I had a second place to stay. I needed to come back from my ten days vacation to Tokyo to take my plane. I canceled that reservation to stay here again because we liked it so much. "

"The rooms were very clean and comfortable. The front desk staff were very professional and helpful."

"Clean and right next to the bullet train station. Thanks!"

"Great location near Peace Park and main shopping street. Amazing view of city from lounge/restaurant area. Staff very attentive and helpful."

"It was amazing. Hotel staff was friendly, professional and accommodating. "

"Great"

"Excellent staff, amenities including evening ochazuke bar. Pleasant onsen and great location of hotel."