Chucena Trip

Lovely little hotel tucked up side street minutes from the square but far enough away to not be disturbed by night life noise. The hotel is a little dated but it was spotless the water was hot air con and WiFi was excellent. Lovely little pool on the roof with a few sunbeds you can basically do what you want. Breakfast is very basic it’s fine for me as I don’t really do breakfast but if you like your traditional fry up then there are plenty of restaurants in the square to chose from. We hired a car and parking was tight near the hotel but at the top of the road was two large carparks. The owners fernando and his wife are lovely and helpful I will be returning later in the year. Good restaurants are ones in the square and through the tunnel to catch the little train go to the end of the beach and go up the escalators the train stop it at the top. They do take cards.

Beautiful new property. Hard to figure out how to get to reception so just give them a call.

The hotel itself is beautiful. I understand it's very new. The staff were lovely and friendly but the service offered was poor. When i tried to call reception from my room on 7th floor, rhe phone lines wouldn't work. They admitted there was a fault so each time i had to go down in the lift to reception. On the first day, the aircon wouldn't work. I asked for an iron twice and each time had to wait 3 hours. A few days into my stay there was no hot water. I had to have a cold shower then go down to reception to tell them as phoning reception wouldn't work. On one occasion the barman disappeared leaving three guests waiting to pay for drinks ordered. I think they need more staff and more experience staff and better organisation. The location itself is too far from beaches or the old town so unless you are driving, you'll need to get taxis or walk in the heat. There are no grocerie shops within 10-15 mins of you need water or anything else. Around the hotel is basically a construction site so maybe by next year it will look and feel a bit nicer.

Really enjoy the stay.