Chu Mẫu Hotels from ₹1,486

"Best staff I’ve ever encountered. Nothing is a problem. Anna was always available to help us. She is unbelievable. Cannot fault any member of the Lotus Boutique staff."

"Great location in the heart of the Old Quarter, within walking distance of the main tourist spots. The buffet breakfast was nice, and the room was clean and comfortable. The staff were extremely helpful and friendly. Jimmi, the manager, was especially professional and friendly, he arranged every single aspect of my 4-day itinerary and trips in northern Vietnam (Halong Bay and Sapa), not just in Hanoi. He organized pick-ups and drop-offs, transportation, overnight bus bookings, tour guides, and sightseeing. He’s efficient, accommodating, and responsive, even when he's not on-site. Everything went incredibly smoothly. "

"Lovely staff, great location great amenities"

"This hotel offered 5 star service from the beginning til end. Super convenient location which was great and the breakfast served was delicious. The rooms were just decent, nothing special but the food, service, and location makes up for it. The staff was contstantly smiling and extremely helpful. Would definitely come back here."

"Excellent services from staff - from front desk to restaurants "

"Great service and a spectacular breakfast buffet"

"The staff are exemplary!! Every member of the team was warm, attentive, and genuinely eager to ensure our comfort throughout our stay. They arranged our pickup from the airport, helped us procure a local SIM, and advised us on what we should do and see while we were staying in Hanoi."

"Even before arrival the service was excellent (through emails). Staff were amazing from start to finish and the food/hotel were great. On available we met with Grace at reception who organised small refreshments after our travels. She advised the must sees while in Hanoi. The room was large and clean and the bed very comfortable. The shower was great, good power. Would definitely recommend this hotel based on the above. We loved it. Also had help from the in house travel agent Jenny with booking a cruise in ha long bay. She was great. It was our first time in Vietnam and within the short time of our arrival we already loved it and knew we’d be back. "

"Fantastic location. Surrounded by so many restaurants and cafes. Close to everywhere. Comfy beds. Breakfast is bit repetitive, but still very fresh and delicious. "