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Reviews of Tamarind Reef Resort Spa & Marina

3.5 out of 5
Tamarind Reef Resort Spa & Marina
5001 Tamarind Reef, Christiansted

Reviews

8.4

Very good

Rating 10 - Excellent. 180 out of 393 reviews" "
Rating 8 - Good. 138 out of 393 reviews" "
Rating 6 - Okay. 44 out of 393 reviews" "
Rating 4 - Poor. 18 out of 393 reviews" "
Rating 2 - Terrible. 13 out of 393 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem! I came solo to celebrate my birthday and it was an absolute pleasure. The bar has a new owner, so the food is great. The balcony view is amazing. You can leave your screen door open at night to hear the ocean waves(it’s safe). Chance is the best bartender lol. The beach is rocky but get some beach shoes(you’ll be ok). Breakfast is included(real cooked breakfast food). The resort has snorkeling gear& kayaking for the guest.Friday nights are Caribbean night at the resort.Go& see for yourself! I’ll definitely be backkkkkk!
Stayed 4 nights in May 2024

8/10 Good

YVETTE

Travelled with partner
Liked: Cleanliness
The property was clean and the air conditional worked great. Only downside… beach is rocky, seaweed filled and not swimable.
Stayed 3 nights in May 2024

10/10 Excellent

kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort for the most part was wonderful. The rooms were clean and had a wonderful view of the ocean. You could hear the waves crashing on the rocks. The restaurant on the property had a very limited menu with just ok food.
Stayed 7 nights in May 2024

10/10 Excellent

Milagros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was beautiful
Stayed 3 nights in May 2024

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room with a waterfront view. Easy checking and courteous staff. Great breakfast.
Stayed 2 nights in May 2024

6/10 Okay

Freda

Travelled with group
Liked: Cleanliness
It was a decent stay. The room was clean and nice. Two of three light bulbs in the bathroom were out. It would’ve been enjoyable to have good music playing in the restaurant and throughout the property.
Stayed 2 nights in Apr 2024

2/10 Terrible

Lady J

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst customer service experience.
Stayed 4 nights in Mar 2024

10/10 Excellent

Alexander

Liked: Cleanliness
Excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Apr 2024

8/10 Good

Nancy, Lexington

Travelled with family
Liked: Cleanliness, staff & service
The location was great for us. Room was big. The patio was fantastic, on the water with the wonderful sound of the ocean. We would definitely stay here again. Two problems, though. The safe was not set so was inoperable. There was no one there to fix it the first two days. The remainder of the trip, maintenance was too busy to reset the safe. So we had to take everything of value with us. Extremely irritating. Second, the free breakfast was ridiculous. They were not very crowded but service took more than an hour. For yogurt and fruit. Saw many tables walk away the first two mornings. We walked the third. The restaurant is separate from the hotel so I guess they don't care. I'm sure they still get reimbursed for food that was never served. Hotel would be better to reduce the room rate and cut ties with the restaurant. Overall, the place was great and we would stay there again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cierrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shelley was absolutely fantastic. She ran and operated the hotel just as if she was the owner so much attention to Detail and went over her way and then over backwards to make us feel like family will definitely be coming back again is also five stars as well great people great experience will definitely be coming again thank you Tamrid reef resort.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, friendly, helpful staff, and perfect for an island getaway!
Stayed 5 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly great breakfast
Stayed 1 night in Mar 2024

4/10 Poor

Luz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got the package I was thinking that the Resort was close to the airport but I have a big trouble when me and my daughters got to Saint Thomas and we have to take a sea plane to get to this other island and I have to pay more money to get there I was very disappointed.
Stayed 4 nights in Mar 2024

6/10 Okay

Sharla

Travelled with family
Liked: Staff & service
The hotel room was fine but the grounds were not cleaned daily or maintained. The pool bathroom was flooded while we were there.
Stayed 6 nights in Mar 2024

2/10 Terrible

Gary M.

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were going to stay one night before moving onto our condo and our flight was cancelled due to weather. Contacted Expedia to get a refund and they called the hotel which denied the refund. I have trip insurance but that’s just dirty business in my opinion when it comes to customer service because this was uncontrollable on my part.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big rooms, clean, your door opens to the ocean, nice breeze. The deep end bar attached is nice and ]has events on the weekends.
Stayed 7 nights in Mar 2024

6/10 Okay

Jeffrey Allen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First off , everyone was very nice ! They just have a lot to figure out ! Restaurant has a Vermonter breakfast and Dinner is just bar food ! No real cocktail list either! Garbage around on property but our room was very clean! Just very outdated resort! It was in such a great quiet area but it had no swimmable beach! I did not know this when booked . We felt very safe here but our room was not super private. Loved hearing the waves in our room and the entertainment. Right when we got in our room , the cleaning products they use burned my eyes ! Had to open doors for about fifteen minutes to air it out! Very little pressure in shower and very small bathroom ! We loved Lala though who took good care of us!😉
Stayed 7 nights in Mar 2024

6/10 Okay

Imani

Travelled with group
Liked: Cleanliness, staff & service
Chickens waking you up before 7am while on vacation is not a good thing
Stayed 2 nights in Mar 2024

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The resort is beautiful, but the restaurant & pool areas were constantly dirty. The table cloths were deplorable and the chairs and floors are dirty. It appears like no one cleans these areas daily. No toothpaste was provided and there was no where to purchase it on the premises.
Stayed 4 nights in Mar 2024

4/10 Poor

Joseph

Liked: Cleanliness
Stayed 3 nights in Mar 2024

2/10 Terrible

Edward

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was unacceptable we checked out after one night just very out dated and not clean
Stayed 4 nights in Mar 2024

8/10 Good

Mario Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason i didn't give 5 stars was the fact that i needed to go to another beach because the access to the beach at the resort was not safe to swim in due to rocks. Everything else was fantastic.
Stayed 3 nights in Mar 2024

8/10 Good

Jeffrey

Stayed 3 nights in Mar 2024

6/10 Okay

Brian K., Wisconsin Dells

Travelled with partner
Disliked: Property conditions & facilities
The property is located right near the water with a beautiful view from our room. The property is in need of a lot of maintenance and upkeep. The restaurant and bar was nice to have on property, but it was not well run.
Stayed 9 nights in Feb 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tamarind was on a beach by itself away from other hotels. I loved the privacy and beach access. The pool was nice. The staff was great. The bar/restaurant located on the property was nice too. Good food and entertainment.
Stayed 4 nights in Mar 2024

6/10 Okay

K

Travelled with partner
Liked: Cleanliness
Beautiful views and clean room. Room service was efficient and tidy. Restaurant on premises was convenient and offered breakfast included with room rate (actually $20pp food credit, with most menu items approx $20pp). Lunch and dinner was limited menu and slow service—not a big problem if you’re enjoying the ocean views and breezes. On site tennis courts were serviceable and provided a nice recreation. Hotel is very convenient 5min walk to Green Cay Marina. Room walls are thin so be prepared to hear your neighbors conversations.
Stayed 4 nights in Mar 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are located within sixty feet of the ocean with beautiful sites and sounds right outside your back door. There are sitting areas throughout the resort to enjoy with above average dining and drinks available onsite with a friendly staff. The facility is a bit dated but worked perfectly considering the amount of travel we did exploring the island.
Stayed 7 nights in Feb 2024

6/10 Okay

Jasmin

Stayed 3 nights in Mar 2024

8/10 Good

Peyton, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, well kept property. Small beach connected to hotel. Some features like hair dryer and coffee maker needed to be updated, but overall a really nice stay. We would definitely come back here.
Stayed 3 nights in Mar 2024

4/10 Poor

Andrea

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and didn’t understand the property. One worker followed me back to the parking area to move my car (after 9 hours of traveling) on a golf cart. She didn’t offer me a ride but snarked at me that I didn’t have to move quicker for her. She was the one cleaning my room I later learned. Tried to find the laundry facility but no one who worked there had any clue where it was. People that worked there also didn’t know the gym code. It was an awful experience due to staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay in St Criox. Last time I stayed at another place. Tamarind Reef resort was lovely. The room was very cute. The view from the patio was incredible. They give you a $20 per person credit for breakfast at the adjacent restaurant. The food and service was great. Our coffee maker wasn’t working so the very nice housekeeping lady brought her personal coffee pot to our room. She said we’re in paradise and should enjoy ourselves and not to worry about her coffee. So kind. The bar has all kinds of events. The beach is really rocky. You should plan a trip to the west side of the island if you want calmer less rocky beaches. Regardless the view from the rooms patio was phenomenal, staff was great, room was nice and clean, food was good, location was great
Stayed 3 nights in Feb 2024

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Feb 2024

4/10 Poor

Edwin

Travelled with family
Disliked: Amenities, property conditions & facilities
From the moment I was checking in there was a problem. The front desk person said they would only accommodate me from 2 nights although I paid for 4 nights. She said the management would call Expedia and they would probably have to move me to a new hotel. (Super inconvenient) she said they would call me to let me know. The next day I returned to the front office and the front desk person said that all was good with my reservation. I received a call the following day asking why my belongings were still in the room. (WTH) I had to leave the beach where I received the call to straighten things out at the resort. The manager accommodated us however it left a super bad impression on my stay in St. Croix. Never again will I stay at the resort and probably not come back to St. Croix.
Stayed 4 nights in Feb 2024

10/10 Excellent

TIM, Orlando

Stayed 1 night in Feb 2024

8/10 Good

Donald K

Travelled with group
Liked: Cleanliness, staff & service
Loved the beach views and natural landscaping.
Stayed 7 nights in Jan 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of entertainment and great snorkeling right out from the beach. Good price and rooms right on the ocean.
Stayed 7 nights in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2023
Response from Carol - Hotel Manager on 9 Jan 2024
Thank you for staying with us at Tamarind Reef Resort! Happy to see you enjoyed your stay.

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Carol - Hotel Manager on 9 Jan 2024
Thank you for staying with us! Looking forward to hosting you again!

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Carol on 9 Jan 2024
Happy to see you had a nice time, hope to see you again at Tamarind Reef!

10/10 Excellent

courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Deepend. Restaraunt was very good. We really enjoyed the Friday nigbt fire show
Stayed 8 nights in Dec 2023
Response from Carol - Hotel Manager on 9 Jan 2024
We are glad to see you had a great time at Tamarind Reef Resort! Looking forward to having you back again.

8/10 Good

Michael, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chill and relaxing. Lots of free activities. Food was great at the bar & grille
Stayed 9 nights in Dec 2023

4/10 Poor

Karen

Stayed 9 nights in Dec 2023
Response from Carol on 18 Dec 2023
Thank you for taking the time to write this review. What would you like to see different and what did you enjoy?

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Kimmy at check in was so helpful and friendly Krys our breakfast waitress was amazing We enjoyed all the breakfast selections. The beach and pool were perfect. We can’t wait to come again
Stayed 6 nights in Sep 2023
Response from Guest Services: Kimmie G. on 6 Oct 2023
Thank you for taking the time to write this review. I'm so happy I was able to help you during your trip and stay with us. We look forward to seeing you again in the near future.

10/10 Excellent

Aaron

Business traveller
Liked: Amenities
There was nothing I didn’t like
Stayed 2 nights in Aug 2023
Response from Campbell on 15 Sept 2023
We are glad you enjoyed your stay Aaron!

8/10 Good

Tara

Stayed 4 nights in Jul 2023
Response from Guest Services: Kimmie G. on 20 Aug 2023
Thank you for taking the time to post this review.

10/10 Excellent

Debbie H, Murfreesboro

Stayed 4 nights in Jul 2023
Response from Guest Services: Kimmie G. on 1 Aug 2023
Thanks for taking the time to leave this review.

10/10 Excellent

CARMEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice staycation for me and my children
Stayed 1 night in Jul 2023
Response from Guest Services: Kimmie on 19 Jul 2023
Thank you for taking the time to leave a review. Hope to see you again soon!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service
Great rooms and Staff
Stayed 1 night in Jul 2023
Response from Guest Services: Kimmie on 19 Jul 2023
Thank you for taking the time to leave a review. See you soon!