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The Observatory Hotel Christchurch

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Luxury
5.0 star property
9.6

Exceptional

Elegant escape near botanical beauty

A former university building, this charming hotel offers beautiful decor and a unique setting steps from the Botanical Gardens and Hagley Park. Enjoy stylish amenities and lovely common areas in a perfect location near the city centre.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services
The current price is ₹11,149
₹12,967 total
includes taxes & fees
27 May - 28 May
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About this property

The Observatory Hotel Christchurch

  • Luxury hotel remodelled in 2022 and located near Hagley Park
  • Located close to The Arts Centre and Christchurch Art Gallery, The Observatory Hotel Christchurch provides a corner/local shop, concerts and live shows and an art gallery on-site. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
  • You'll also find perks such as:
    • Continental breakfast (surcharge), bike hire and self-parking (surcharge)
    • Coffee/tea in reception, a lift and smoke-free property
    • A banquet hall, 1 meeting room and books
    • Guest reviews give top marks for the helpful staff, first-rate property condition and location
  • Room features
  • All guest rooms are individually furnished, and feature comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and bathrobes.
  • Other amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • 49-inch Smart TVs with Netflix, streaming services and digital channels
    • Wardrobes/cupboards, electric kettles and heating

Awards and affiliations

  • Eco-certified property
  • This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 30 for adults and from NZD 30 for children
  • Uncovered self-parking fee: NZD 30 per day
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is The Observatory Hotel Christchurch pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Observatory Hotel Christchurch?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at The Observatory Hotel Christchurch on 27 May 2026 start from ₹11,149, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Observatory Hotel Christchurch?

Self-parking is available for NZD 30 per day. Limited spots are available.

What time is check-in at The Observatory Hotel Christchurch?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Observatory Hotel Christchurch?

Checkout is at 10:00 AM. Late checkout is available for a fee.

Where is The Observatory Hotel Christchurch located?

Located in Christchurch City Centre, this luxury hotel is steps away from The Arts Centre and Hagley Park. Christchurch Art Gallery and Riverside Market are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

10

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 292 out of 336 reviews
Rating 8 - Good. 31 out of 336 reviews
Rating 6 - Okay. 5 out of 336 reviews
Rating 4 - Poor. 2 out of 336 reviews
Rating 2 - Terrible. 6 out of 336 reviews

Reviews

Verified

10/10 Excellent

Jennine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful unique hotel in an excellent location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, unique hotel in convenient location. The service was excellent and we enjoyed the nice coffee/tea and wine service in the library. Highly recommend.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Interesting historic building, clean and well-sized rooms, friendly and helpful staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, excellent amenities close to everything
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Gear location and the room was lovely. Check in was easy and the staff was very accommodating.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, amenities, property conditions & facilities
Place is located conveniently, a great renovation of an old college.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a highlight, absolutely beautiful, interesting, central, super clean, loved it. The rooms and staff were amazing and certainly made a Christchurch stay worth it.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Tasi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Great location. Lovely rooms. Friendly staff. Will return again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

alastair

Liked: Cleanliness, staff & service, amenities
Great location, next to a great space for exploring. Lovely interiors and staff. Relaxed calm atmosphere. We only stayed over one night and wished we’d stayed longer.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical convenient location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Building and location are excellent . Reception staff was brilliant and night manager too. Breakfast was a bit mean and many items were finished by the time we got there at 8am. Rooms are comfy, bright and clean, ver comfortable indeed
Stayed 1 night in Dec 2025
Verified

8/10 Good

Park Hee

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and kind of staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service. Fantastic location. Very clean room. No complaints.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laid back atmosphere, also great lounge to relax in and have tea.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel very charming- close to restaurants
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, amazing rooms, friendly and helpful staff, great breakfast.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, great location.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee, restaurants, tram, and park right at your doorstep.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great building to have as a hotel in a really good location.
Stayed 6 nights in Nov 2024
Verified

2/10 Terrible

Aditya

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location. Good property. Terrible service. Stay far away.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful rooms.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, property conditions & facilities
A beautiful hotel in a great location. A great coffee shop right in the former university complex, art, music, and across from the botanical gardens.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Yihong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, kind staff, and a lovely lounge
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Anne Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a lovely hotel with lovely reception staff! The only thing I didn't like was that the cookie that was given to welcome you in the room was already old, it was hard and inedible. There was also an incident where the breakfast lady had a tiff with another set of guests so it left a slightly negative impression. Will stay here again.
Stayed 2 nights in Aug 2025