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Reviews of City Worcester Motel

2.5 out of 5
City Worcester Motel
336 Worcester Street, Christchurch, Canterbury

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 137 reviews" "
Rating 8 - Good. 60 out of 137 reviews" "
Rating 6 - Okay. 32 out of 137 reviews" "
Rating 4 - Poor. 12 out of 137 reviews" "
Rating 2 - Terrible. 8 out of 137 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Jacks, NZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Noone here when we arrived at 1.55pm and still no one here later in the afternon when we tried to check in -I had booked 3 rooms for 3 different groups and they had pre charged my credit card as much as they could prior to us arriving This has never happened before i have always been told this just a holding card as this is a small limit card I dont actually use it to pay my own accommodation or anyone elses I book and this has put the card into overdraught I was told they could only refund $300 a day they did this Fri and Mon so didnt get into credit status over the weekend -really angry about this its never happened before unacceptable, Place very very run down and not clean -had to ask for clean towels and loo paper, toliet not bolted down properly,sink taps also not attached properly,shower floor moved and leaked into the next door toliet, no dish cloth,rubbished not emptyed during the stay,furniture very shabby and worn out, property wasnt clean, bed roll together a issue - AWFUL PLACE VERY DISAPPOINTED.
Stayed 3 nights in Apr 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
The rooms had a strange old food smell to them which was disappointing. Staff upon check in were great but terrible when we went to check out. We were pleased we had lots to do during the days so we literally used the room to sleep instead of spending time there during the day.
Stayed 2 nights in Apr 2018

4/10 Poor

Anne , Hamilton NZ

Disliked: Cleanliness, property conditions & facilities
Too far from city when you have no transport.
Stay was ok. No reading lights when in bed. Room was old and could do with bringing up to date. Fresh paint job and tidy up. Shower curtains are out of date now.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Office didn't open until 8.30am and i needed an iron.. but had to leave at 8am
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Stayed 1 night in Feb 2018

8/10 Good

Deb, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town centre
This is an older Motel probably in need of a face lift but considering the damage sustained to Christchurch it is understandable that refits are not a priority or a necessity. Friendly and helpful staff, clean amenities and close to CBD. Casino runs a courtesy bus to and from which is a bonus.
Stayed 1 night in Feb 2018

4/10 Poor

K, NI

Disliked: Cleanliness, property conditions & facilities
Very tired & dated decor. Bedroom Curtains missing hooks with cellotape holding it to wall. Blobs of fat on wall behind oven. Bedlinen smelt of cigarette smoke.
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A motel that needs proper housekeeping.
The beds are smelly. Beds not done everyday. Only fresh towels provided each day. Bed bugs are present.
Stayed 3 nights in Nov 2017
Response from John on 2 Dec 2017
please read our housekeeping policy as we do not make beds everyday..

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
No cleaning.I requested many time but no room propservice
Stayed 8 nights in Nov 2017
Response from Staff on 24 Nov 2017
it is under our policy that we do not clean the room everyday, we only service the room with towels, rubbish bags etc.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Aleesha, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Customer
Awesome service.. Room was very warm and cosy. I really enjoyed my stay and look forward to coming back.
Stayed 4 nights in Jul 2017

2/10 Terrible

Justine, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros- quiet location. Free off road parking. great free Wifi. Cons- very old, all the windows had broken latches so didn't close right up. front door had lots of gaps around so cold air blowing in. Fan heater not able to warm room up so whole trip was cold. Was not premium bedding. Bedding was cheap and thin lucky there was electric blanket and spare blankets. Was only a fridge with small ice section not a fridge freezer as advertised. Fridge was turned up to full and froze all our vegetables which had to be thrown out. Had to buy own dish cloth so could clean kitchen. No room service for 3 days we stayed. one day they let us have 2 towels but we had no face clothes. No premium TV channels unless you class sky sport and 1 movie channel as premium.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No! Do not ask me to help you (my choice!) then tell me I have not done it correctly!!

6/10 Okay

Natalia

Liked: Cleanliness, staff & service, room comfort
good cheap hotel
Great service. Regular cleaning. Smells bad with cigarettes, all furniture stinks. Clothing and bags smelled like that after our stay. Need heat pump as that small old heater was not enough even when seating next to it. Comfortable beds, electrical blankets kept us warm while sleeping. Very cheap so happy :)
Stayed 4 nights in Jun 2017

2/10 Terrible

Mark, Dunedin

Disliked: Cleanliness, property conditions & facilities, room comfort
tired and dated
Outside light didn't work, no smoke alarm in the room (Kitchen, bathroom, lounge and bedroom) and it took them 10 minutes to find one. My child came in complaining he couldn't sleep due to "flashing lights", so I swapped beds. The flashing lights were the blue light emanating from the small electric free-standing heater as it shorted out every couple of minutes as it tried to heat up. Just before midnight and I was knocking on the door to get a replacement. But a dodgy fire and no fire alarm- I shudder to think what could have happened. Room smelt a bit funny, pillows smelled of stale smoke, even through the pillow cases. A few old drink bottle lids under the double bed, and a pair of someone's socks in the gap between the bed and the dresser- so have to question the level of cleaning. But if you want to know what late 1970's New Zealand decor looked like book yourself in. For the money we paid hugely disappointed. I have stayed in cheaper places in central Christchurch that were better.

8/10 Good

maureen, h

Liked: Cleanliness, staff & service, room comfort
Comfortable basic hotel close to city centre.
Very helpful staff. Basic but clean room with plenty of space. The staff were very polite and helpful. They kept our heavy luggage for us so we cd explore Christchurch before our flight home- very kind. The hotel is in an excellent location for walking into Christchurch. The parking at the hotel was great and easy to access. The shower was basic but it worked perfectly well. We also were given a bottle of milk which made life easy for drinks when we were tired with our travelling! The wifi worked efficiently and it was easy to get online as the instructions were clear and did not have to be asked for- nice and straightforward! The traffic noise was not a problem at all- despite being close to the road - a pleasant surprise! The beds were comfortable and the room could be made a comfortable temperature easily. Thank you. I have written enough now - so I need to finish this as I have lots of jobs that need doing!!!!! So I will just repeat some letters otherwise I will run out of time!!- apologies!! Fhfcvddhvsgjvcdjbcftbcfg hgfjjn fang.
Response from John on 16 Apr 2017
thank you guys, that is very kind of you and I hope that you enjoy your time with us as much as we enjoy having you, best of luck and please come back to us for your next NZ visit :)

8/10 Good

Brian, Tweed Heads NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean place to stay.
A pleasant place to stay, there did not appear to be many other guests, so it was very quiet. Very clean. Older style motel but well maintained. Easy 15 minute walk to city. Superette not far away.

8/10 Good

Agata

Liked: Staff & service, room comfort
Convenient Location, Budget-Oriented
Two couples stayed in 1 unit with kitchenette. It contained one bedroom with a queen bed, a living room with 2 single beds and a fully equipped kitchen. Both the kitchen and a bathroom need updating, especially a shower. Overall it met our budget oriented expectations. The owner was nice. The location of the hotel was in a safe neighborhood, we walked to the city center in 30 minutes. No problem with parking, we were able to park next to our unit's door.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Steve

Liked: Cleanliness, room comfort
clean and central location
Enjoyed central location

8/10 Good

nicky, b

Liked: Cleanliness, staff & service, room comfort
We were a late arrival so room open as promised. Bedroom a bit tight to walk around bed but very comfortable.

4/10 Poor

D, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely noisy
The staff and some of their guests had a screaming match at 11pm at night, out side my room, the check out time was 10am yet they were trying to open my door at 8.30am to clean it, Would not come back and stay there at all, room was tidy, comfortable, but overall very disappointing. No one was there to check out, the shower was mouldy in the corners,

4/10 Poor

jason, adelaide

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Near to city
The main bed in our room was made up, but the linen was not clean. The manager was very apologetic and put us into an alternate room. The linen was clean in that one, but the kitchen utensils, chopping board, etc were not very clean, and there was no dish cloth to even wipe anything. The room was very tired with many damaged parts. In the end we didn't feel good enough about the kitchen to use it, so we ate out. walls are paper thin. Not enough room for the bed in the main bedroom. For the price I don't think this was value for money.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
stay was ok

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast Free Unlimited WIFI yippee !
WIFI free unlimited and fast. Any other gripes about a cheap motel are irrelevant when the Wifi is of modern first world standards. New Zealand motels are in another bygone age generally. I have tried to book again but they are often full. Stayed 3 nights instead of one. Thanks to your friendly team!!
Response from General Manager on 1 Feb 2017
Dear guest, thank you very much for your comment and understanding, if you have any staying request in the future please let me know and i will do my best to fulfill them.

6/10 Okay

Anto, Argentina

Liked: Room comfort
Disliked: Cleanliness
confortable, but very old
It is a confortable hotel, buy a little old and it would be nice if some remodelation is make there. The room is like a little apartment with a bedroom and a kitchen and a living. It has everything to stay confortable.

8/10 Good

Wayne, Waikato-NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and very close to CBD
We really enjoyed our stay In CHCH, will definatly be back and will not hesitate to stay here again

10/10 Excellent

Lucy, Wellington, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent services
hotel staff are very friendly. Stayed late for us to check in.

8/10 Good

pushpinder

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

greg, hervey bay Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
budget hotel
If you are looking for budget accommodation with no frills then this is for you. Does have a functional kitchen, but bedroom space is a let down. The bed in the bedroom is blocking the door and you have to go thru the bathroom to get in. they need to remove side table and spin bed around and you would have more room. The lounge is rock hard and you need extra pillows to sit on it, shower curtain needs to be a few inches longer but you get what you pay for. Overall it was ok for the price we paid its not the ritz but not the pits.

8/10 Good

Barry, Port Macquarie, Australia

Liked: Staff & service, room comfort
Main Stay
Close to the city centre which is good. A little dated but clean and functional

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Grant, Blenheim

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
City motel
Only stayed one night. Get what you pay for at the end of the day. It is a bit tired looking inside but pleasant enough. Free wi-fi access for the kids mainly at night time.

2/10 Terrible

John, Auckland, New Zealand

Disliked: Staff & service, property conditions & facilities, room comfort
Old and Tired
I booked a motel room but was put into the Holiday House which is a 1940's old 3 bedroom house which has had some limited renovation. The paint work, wall paper and light fittings were original. The carpet was tired and stained. The lights were dim and many bulbs were missing. It was hot but only limited windows would open. The furniture looked like it had come from a second hand shop and the cutlery and crockery were all mismatched. If this place had been advertised as 'back packer' standard (and was priced accordingly) then I would not be complaining but it was very expensive for what it was. It should have been half the price. The view from the back windows was onto the back lawn which looked like a rubbish tip with all sorts of junk dumped there.

4/10 Poor

lurch, NZ

Disliked: Staff & service, property conditions & facilities, room comfort
arrived 1pm to check in staff had to check that room was ready. check in is at 12. rooms are very small barely enough room in bedroom for the queen size bed. soundproofing between rooms is poor. could hear other quests in adjoining rooms clearly every time they used toilet shower and microwave.guests and or staff were still moving round outside well after midnight a hi pitched beeping tone could be heard coming from outside or other rooms well into early hours.

8/10 Good

Christine, Palmerston North

Liked: Staff & service, room comfort
Was great location.
Rooms good, enough for us four, shower needs attention but this due to earthquake, kitchen good, handy to town if driving and shops up the road handy..

8/10 Good

Savittra, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay and great location
It was a central location Few things that needed attention was that there needed to have a teapot in the kitchen and a dust pan and a brush

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, clean and comfortable
We needed something close to the ciy to explore. This was perfect. Friendly staff with decent size room for the kids and parents.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 20min to the airport, 15-20min to shops.
Quite and great location. Nice staff. Great for family.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, Mouldy, Non English Speaking
Firstly they took two payments from our account, then we had to wait 6 days for one to return. It was mouldy, dirty and my son being asthmatic made that flare up. Staff did not understand english or speak it that well. But they tried to be friendly. House keeping wasnt very good. Stayed three long nights, very cramped for six.

8/10 Good

MOO YONG, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Worchester
Valued for money

8/10 Good

Not Provided

Liked: Cleanliness, property conditions & facilities, room comfort
Met our needs well.
We had two nights here as a family of four. It was roomy enough with good beds. Sky sport was a bonus. A few little things could do with some work. More plates, flannels, the toilet bolted down properly, but overall it was great for our family. There's shops just down the road, not far from the central city and the staff were helpful.

6/10 Okay

Andy, Auckland

Perfectly adequate motel. Good price.
Good value for money. Was a little dated and could do with more pillows. Shower was quite weak but otherwise for the price it was fine

6/10 Okay

Verified traveller

Liked: Staff & service
The room was cheap so we didn't expect too much from it. It was fine for a basic room for a couple of nights. No complaints.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay
Clean warm and good cooking facilities would recommend for a short stays.

6/10 Okay

Andrew, Auckland

Liked: Cleanliness, staff & service, room comfort
Handy to the central city.
These motels are very close to the central city which was great for me. The person I spoke to was very helpful as I had a late check in. The room was inexpensive and had all the necessities, queen bed, two singles, t.v. and full kitchen.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
close to town and nice staff but!
over pricand for what you get, sky tv does not equal 1 movie and 2 sports channels only, the shower dribbles ( i know about the water supply here but still!), handles fall off and light sockets dangle from the ceiling, lots of cars come and go throughout the night

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Motel close to the CIty
My partner and I stayed one night at this motel and we were really pleased with it. The 1 bedroom apartment that we stayed in was clean, with a full kitchen a comfortable bed. The price of the room was very affordable, I would recommend it to annyone.

6/10 Okay

cameron, nelson, nz

Liked: Staff & service
Good if you just want a unit for sleeping
Average accomodation for an average price. Good for the budget concious traveller that just wants a place to store their stuff and sleep. It was clean and orderly. A little dated but all the basics are covered. Friendly motelier. No phone but good free wi-fi

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Cold water awakening
Comfortable and adequate but very basic. Convenient location