Chop Chai Mountain

I'd give 4 stars out of 5 for cleanliness of the room. I could see dust on counter surfaces, dirty spots on the floor, stains on corners of bedsheet... I may be too picky, but I've seen worse and better. For a 5-stars, highly rated hotel, cleanliness in the room that I stayed is subpar. Staff is always helpful and courteous. I've stayed at this hotel several times and have always experienced the pleasant service the staff provided.

Beautiful villas and facilities. We had 3 bedrooms villas with pool which was great. The AC is great, it keeps the villa nice and cool at all times. Bed is comfy which is a bonus. From the moment we checked in and checked out, the service was wonderful. Access to Vinwonders is easy via shuttle bus. The only feedback would be perhaps get the staff more trained regarding directing passenger boarding on the transport vehicles. We had lots of unruly and visitors without manners who cut through the line whilst waiting for the shuttle vehicles. It was really annoying as it was hot and the staff just allowed them. A better system need to be in place.