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"Very sweet of them to upgrade our room, it was booked for our wedding night. Lovely arrangements."

"The employees are very friendly and kind to their customers. I would definitely stay again. "

"So this is priced like the peninsula, however it’s just not there. The mattress is very good, the rooms are large, but the upkeep and standards aren’t there. I had used toiletries in the room and intermittent hot water. (I’m a western traveller) That said. The service is really good. The staff will go whatever mile you need them to. They are patient and kind. Stay here if the location is good for you, and you’re okay with a hotel that’s mostly tolerable, but roughly around the edges. "