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Reviews of Best Western Pine Tree Motel

2.5 out of 5
Best Western Pine Tree Motel
12018 Central Avenue, Chino, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1001 reviews" "
Rating 8 - Good. 316 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 29 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay short of long term Always stay there when we travel to California!!! (Great staff)
Stayed 4 nights in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Ryder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with food places close. It was nice and quiet when we stayed with a good breakfast selection. Would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Frankie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, no noise, privacy
Stayed 2 nights in Mar 2024

6/10 Okay

Gerardo

Disliked: Staff & service
Costmer service could be better.
Stayed 1 night in Mar 2024

10/10 Excellent

Corina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in & out by friendly staff. Quiet & very clean. Complimentary breakfast is average. No issues.
Stayed 1 night in Mar 2024

8/10 Good

Xiaoyi

Stayed 3 nights in Feb 2024

10/10 Excellent

Kris, Chino

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2023

10/10 Excellent

Gio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a perfect area. Lots of food options nearby and easy location near the freeway. Would definitely stay again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
Nice little hotel. Looks like your typical small hotel from the outside, but appears to have been remodeled. Clean and modernized rooms were a nice surprise. Reasonably good breakfast and an attentive staff. Good value for the price.
Stayed 7 nights in Jan 2024

10/10 Excellent

Mohammad

Stayed 1 night in Dec 2023

10/10 Excellent

Andrew Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rithika

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very spacious and the staff were helpful. The property is also close to shops and the highway.
Stayed 3 nights in Dec 2023

10/10 Excellent

Phyllis, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A huge room with so many amenities! Very clean and quiet. The breakfast was terrific with many choices. The staff was very friendly. I'll definitely be back when in the area.
Stayed 1 night in Dec 2023

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sally

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here quite often for work and such. But every time it’s a pleasure! Quick check in, great parking where I never have to worry about damage or scratches, great breakfast and easy things in walking distance to eat. Plus I can get gas before hoping on the freeway to go home.
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great and the people are super nice. Breakfast was fantastic on both of my day stays.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an a good location safe quiet, very clean, staff very friendly. Bed was comfortable, big rooms.
Stayed 2 nights in Nov 2023

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here many times when I am in the area. Always my first choice
Stayed 2 nights in Nov 2023

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this hotel very much, not a bad thing about it. Rooms were comfortable and clean. Breakfast every morning was amazing with lots of variety. The employees were very welcoming and friendly. The whole vibe of the place was great and very well kept, like old school hollywood but all redone on the inside.
Stayed 7 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent motel, very clean and great staff!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5 Stars
The room was very clean and hospitable. The staff was very nice and welcoming as well. It was one of the best hotels I have ever stayed at!
Stayed 2 nights in Nov 2023

6/10 Okay

Omar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Stay
It wasnt too pleasing. First the AC would blow out dust consistently everytime it was on. And second at night the door doesnt completely close leaving a pretty big crack in the bottom allowing cold air to come in while sleeping. I have a few pictures of that. Plus a lot of the breakfast items were really stale.
Stayed 2 nights in Nov 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was only one night but it was quiet and convenient for the shops around the motel
Stayed 1 night in Oct 2023

10/10 Excellent

Franne

Liked: Amenities
clean spacious room nice bathroom
Stayed 1 night in Oct 2023

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Melyssa

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Stay was okay. Bathroom door was difficult to open and close. Also staff made a mistake and our cards deactivated after one day even though the stay was for 3 days. Will not be returning.
Stayed 3 nights in Sep 2023

10/10 Excellent

Myungha, Fontana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2023

10/10 Excellent

Myungha, Fontana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food good, staff’s excellent, bed excellent, spacious room, quiet, easy parking…
Stayed 3 nights in Sep 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, kind, and considerate. The rooms looked very nice, the bedding was comfortable, and it is located in a very convenient area surrounded by everything you might need during your stay.
Stayed 4 nights in Sep 2023

10/10 Excellent

Wanda

Stayed 1 night in Aug 2023

8/10 Good

LISA

Stayed 1 night in Jul 2023

4/10 Poor

brandon

Business traveller
Disliked: Property conditions & facilities
Cold showers,had hotter water at motel 6,small window a/c
Stayed 1 night in Aug 2023

10/10 Excellent

Heather

Stayed 3 nights in Aug 2023

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Yijung

Stayed 1 night in Aug 2023

4/10 Poor

Yesenia

Business traveller
Disliked: Property conditions & facilities
switched 3 rooms for 1 night stay...
switched room 3 times, first room had sewage smell too strong to tolerate, 2nd room was next to a smoking room and smelled like a smoking room although it wasn't, 3rd room was fine but by then it was too much effort to get situated...
Stayed 1 night in Aug 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Amazing loved it there
Stayed 5 nights in Jul 2023

8/10 Good

jacklin

Liked: Cleanliness, staff & service
It was good for the price. Bedding was comfortable . Breakfast helped a lot in saving time.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, easy check in, will stay again.
Stayed 1 night in Jul 2023

10/10 Excellent

Monica

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Lori, Woodburn

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Yun

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The AC condition is not good so it is a little bit hot in the room.
Stayed 1 night in Jul 2023

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

arturo r

Liked: Cleanliness, staff & service, property conditions & facilities
good job good people 👍👍👍👍👍🙏🙏 keep up the good work
Stayed 3 nights in Jun 2023