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Amazing luxury resort - great food but bit expensive considering the quantity.
Ankit
Stayed 3 nights in Dec 2023
Response from Tiger Palace Resort on 11 Jan 2024
Dear Mr. Ankit,Greetings from Tiger Palace Resort!Thank you for taking the time to share your feedback about your recent stay at our resort. We are delighted to hear that you had an amazing experience and enjoyed our great food.We appreciate your mention of the pricing concern regarding the quantity of food. Your feedback is important to us as it helps us continually improve our services. We will certainly take your comments into consideration as we evaluate and adjust our offerings.We hope that, despite this concern, you were able to fully enjoy the overall experience at our resort. Your satisfaction is our priority, and we value your input.Thank you for choosing our resort, and we look forward to welcoming you back in the future.Best Regards,Tiger Palace Resort
Hotels around the World should take lessons of this hotel regarding client service. Outstanding value for money, absolutely the place to stay when in Lumbini
POOL IS UNIQUE AND ROOM IS ALSO EXCEELENT.
FOODS ARE COSTLY AND I SUGGEST WHENEVER MAKE PLAN TO GO TO TIGER,GO FOR FULL PACKAGE.
Verified traveller
Stayed 1 night in Sep 2019
Response from Team at Tiger Palace Resort on 4 Nov 2019
Dear Guest,
Thanks for rating us with all 5 stars and your kind compliments about our services and hospitality.
We look forward to welcome you back to us.
Tiger Palace Resort, Nepal
10/10 Excellent
Verified traveller
16 Aug 2019
Verified traveller
Stayed 1 night in Aug 2019
Response from Randhir Yadav on 6 Nov 2019
Dear Guest,
Thanks for rating us with all 5 stars.
Tiger Palace Resort, Nepal
This was a much needed retreat from a month of traveling around Nepal. The service at Tiger Palace was outstanding and the breakfast buffet delicious. The hotel was a bit further than Lumbini than We anticipated (one hour) but since we only went there one day it was manageable.
We really enjoyed the well manicured pool.
Dear Guest,
Thanks for rating us with 4 stars on Expedia.
Tiger Palace Resort, Nepal
10/10 Excellent
Verified traveller
Travelled with family
7 May 2019
Liked: Cleanliness, staff & service, amenities
Only thing wrong was the fact that the pool was not in service. It was 40 degrees outside and the hotel was chosen for that reason. I checked out 1 day earlier as it defeated the purpose
Verified traveller
Stayed 2 nights in May 2019
Response from Randhir Yadav on 6 Nov 2019
Dear Guest,
Thanks for rating us with all 5 stars and your kind compliment.
We look forward to welcome you back to us.
Tiger Palace Resort, Nepal
The hotel needs to evolve as more customer friendly. I had asked for a chair bring disabled for bath which was not made available. They had chairs but intent on Customer delight is generally missing at all levels and places including casino. They would direct redirect instead of teaching casino games.The restaurant has limited food choices and napkins have to be of cloth in fine dining since they refer themselves to be 5 star. The package inclusions/ discounts like gym steam spa casino card etc are not told while checking in. Nice developing property.
Vineet
Stayed 2 nights in Nov 2018
Response from Randhir Yadav on 6 Nov 2019
Dear Guest,
Greetings from Tiger Palace Resort, Bhairahawa, Lumbini, Nepal. We appreciate you taking out time to review us Expedia.
We appreciate the fact that you find us competitive on all levels: value and services, Hospitality and Casino.
Our team members are more than dedicated to make your experience worthwhile while you stay with us.
We look forward to welcome you and to serve you again.
Warm Regards
Tiger Palace Resort, Nepal
every thing and every experience was wonderful, Certainly we wish to go again.
Manoj
Stayed 2 nights in Oct 2018
Response from Randhir Yadav on 6 Nov 2019
Dear Guest,
Thanks for rating us with all 5 stars and your kind compliment.
We look forward to welcome you back to us.
Tiger Palace Resort, Nepal
8/10 Good
Sunil
3 Sept 2018
nice property
a good property but reaching there is a bit of hassle due to long ques at the sonauli border.
nice casino though no dress code due to which some unwanted guests i already advised them to put some restrictions otherwise the resort will loose its charm very soon
Stay is Perfect if you are going with family for a resort experience.. it has all the facilities.. but the casino sucks.. its service is very poor.. u will face a lot of struggle to get a meal inside casino..
If you are going for resort experience then it is good as it has most of the amenities that a resort has to offer and service is good, but if you are going for Casino experience then it's services are very very bad..they only respect high rollers who has more than 10lac or so to gamble. Waiters outrightly refuse to serve you even a simple drink unless and until you are playing on a big table. They will humiliate you on every order. Even lunch and dinner are served based on your turnover in gambling. In my opinion Casinos in Kathmandu is much much better than this.
I was pleasantly surprised after seeing such a fabulous property in Bhairawa. Nice bring rooms. Overall a very good property and has a feel of holiday resort where you can take your family.
Verified traveller
Stayed 1 night in Apr 2018
Response from Randhir Yadav on 6 Nov 2019
Dear Guest,
Greetings from Tiger Palace Resort, Bhairahawa, Lumbini, Nepal. We appreciate you taking out time to review us on Expedia. We wish our guests get the most out of their stay. It gives us great motivation and satisfaction to know that you visit us so often.
We wish to serve you always and look forward to keep you coming back to us with same enthusiasm.
Warm Regards
Greetings from Tiger Palace Resort!
Many thanks for reviewing our property. We are glad that you had a great experience at the resort.
Warm Regards,
Tiger Palace Resort Team
10/10 Excellent
julia jusyina
6 Dec 2023
Excelente hotel
ha sido una muy buena experiencia, el hotel está precioso, fui y tomé un masaje el cual estuvo increíble, lo único que podría decir que no están de 10 es que está un poco retirado de el centro de Lumbini, pero aún así vale la pena completamente
julia jusyina
Stayed 2 nights in Dec 2023
Response from TOPL on 7 Dec 2023
Dear valued guest, We're thrilled to hear about your positive experience at Tiger Palace Resort! We're delighted that you enjoyed the beauty of our hotel and had an incredible massage. While we regret any inconvenience due to the distance from Lumbini's center, we're grateful that you found it worthwhile. Your feedback is invaluable, and we appreciate your understanding. We look forward to the opportunity of welcoming you back for another memorable stay. Thank you for choosing Tiger Palace Resort!
The Spa was so disappointing , i will not go back again
Norman
Stayed 2 nights in Dec 2018
Response from Randhir Yadav on 6 Nov 2019
Dear Guest,
Thanks for your review, we regret your disappointment however we request you to give us another chance to serve you.
Tiger Palace Resort, Nepal