Search Hotels Near Children's Museum Lake Charles, Lake Charles

"My room and the hall ways smelled like weed and not good weed. I called and they said they can spray some air freshener. When I arrived to check in after check in time they told me that my room was not ready after check in. They told me that that is not my job that it is housekeeping job and when they get done they let me know. Not sorry for the inconvenience or anything. I have stayed at many golden nugget locations and this by far way lowered my expectations and standards for the brand. "

"Disappointing. Check-in for one of 2 rooms, not directly side-by-side as requested, was delayed due to housekeeping not indicating it was ready. Dust on shelving, hair on floor and desk lamp didn't work. Coffee pot missing pod tray, 2 countertops not cleaned, and missing Do Not Disturb tag. Only 1 hanger and no iron provided. Otherwise was fine."

"Room was great. Enjoyed hot tub"

"Front desk was phenomenal & staff was very friendly. The breakfast was really good and the pool was nice. The pool area and front lobby/breakfast area was clean and up to date. The rooms need updating badly/ there was peeling paint in the tub and I did not feel like the surfaces in the room were cleaned. There was mold and years of dust all along the bathroom door. As a former Holiday inn express employee I expected more from the cleanliness of the rooms. I don’t think I would’ve wanted to stay longer than my 2 night stay. "

"Parking was bad very hard to get out in morning cars and trucks park behind by alley way to small areas to park "

"Hotel and room was clean, breakfast was hot hotel staff were very polite and helpful. "

"The first day was horrific, stale bread, 3 to 5 pieces of unit packaged pastries total. No eggs nor any protein, nothing hot, over diluted juices and ONE apple for fruit. Coffee was just not fresh, just warm, no cream nor creamer. Second day, similar refreshed breads, did have scrambled eggs/sausages/diced potato. No fruit, same warm coffee. "

"Room was pretty good, better then expected. Would stay there again if we needed to. Bed was hard, that was the only down fall for me"

"Good"