Chicken Island Reef

Lovely room with verandah overlooking lagoon & ocean. Staff absolutely fantastic, all staff from manager to waiting to cleaning & reception. Nothing too much for them.

The Kagi experience was brilliant from the welcome at the airport before transfer to the island. The transfer to the hotel was an amazing journey and the staff welcome with drinks beautiful. The room was extremely big and that mini bar wow!!, bath tub outdoor including extra shower, now that’s luxury encoded. Had the same housekeeper, what an amazing young man. The food was beautifully made, restaurant staff well mannered and interactive. Thumbs up to the chef🫶.Had my nails redone and massage at the Spa with beautiful ladies. Samira thank you 🙏 for always being attentive and a text away. Sanjita mad love to you for putting up with a million questions. Massive thank you for the birthday surprise cakes. You are all amazing ❤️

Terrible experience. After multiple communications with hotel staff, there was no one to meet me at the ferry to take me to the hotel. Had to call and was left waiting till someone showed up. Upon entry to my room, the a/c was not working. They said it would get fixed, but when I returned it was still not working properly. Someone had to come at midnight to fix it again. When I complained in the morning to the manager, I got interrogated and was made to feel like I was lying. Customer does not come first here and the Manager was terrible. I travel all over the world and hardly ever complain about things, but when it happens, hotel staff always treat you well. Not here and will never stay here or any other Hard Rock again.