Desk, iron/ironing board, free cots/infant beds, rollaway beds
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Reviews of Super 8 by Wyndham Chicago/Rosemont/O'Hare/SE

2 out of 5
Super 8 by Wyndham Chicago/Rosemont/O'Hare/SE
3160 North River Road, River & Belmont, River Grove, IL

Reviews

6.6
Rating 10 - Excellent. 213 out of 1001 reviews" "
Rating 8 - Good. 273 out of 1001 reviews" "
Rating 6 - Okay. 225 out of 1001 reviews" "
Rating 4 - Poor. 129 out of 1001 reviews" "
Rating 2 - Terrible. 161 out of 1001 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alodia

Travelled with family
Liked: Staff & service
Very good customer service.. the front desk was very helpful and accommodating.
Stayed 1 night in May 2024
Response from Ritesh Patel on 20 May 2024
Dear Alodia,Thank you so much for your kind words and for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts are appreciated.We look forward to serving you again soon!Best regards, Super 8 River Grove

10/10 Excellent

Ryan

Travelled with partner
Liked: Staff & service, amenities
Staff was very nice and the room had everything we needed! No complaints. The bed was very comfy for 3 nights!
Stayed 3 nights in May 2024
Response from Super 8 on 13 May 2024
Thank You Ryan. We really appreciate your stay and we are soo glad that your stay was good.

4/10 Poor

Cashh

Disliked: Cleanliness, staff & service, property conditions & facilities
Refund policy is horrible dinners dirty took 45 mins to check in rooms were not ready for there hours after check in time
Stayed 1 night in May 2024

6/10 Okay

Roy

Travelled with partner
Disliked: Amenities, property conditions & facilities
Convenient but rooms need upgrading. Breakfast was less than basic. Won’t stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mari

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

jesus

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was great but no soap or shampoo. Also the tv did not work which I had no intention of using.
Stayed 1 night in Mar 2024

8/10 Good

Kellam

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Super 8 on 2 Mar 2024
Thank you Kellam!

2/10 Terrible

Matthew

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super 8 or Super filthy?
I know hotel rooms that are smoking are usually a bit worn but this room was absolutely horrible. The carpet, what was left of it, had burns all over it. It's time to change it. The sheets were so bad we wouldn't sit or lay down. We left a few hours after arriving because it was so bad. The chair in the room looks like a chair from middle school and the 2nd chair was so filthy we wouldn't sit in it. I didn't see any bugs which is good but overall it was filthy and disgusting. I'm not sure how rooms like this pass any type of inspections. We were in room 223. The towels were horribly stained. We will never go here again.
Stayed 1 night in Jan 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place
Stayed 1 night in Jan 2024

8/10 Good

Thomas

Stayed 1 night in Jan 2024

6/10 Okay

Lloni

Stayed 2 nights in Jan 2024

10/10 Excellent

Rehan, Winnipeg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Latina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Azeemullah Khan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Isaac

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and sufficient for the price.
The hotel was good for the price. Our room was clean, and the breakfast was good. I wanted something close to Rosemont Il that was not too pricey and this was a good stop.
Stayed 2 nights in Dec 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Emilie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty sheets, dirty bathroom, run down, broken TV, smelled bad, freezing cold room. Spend a few extra dollars and stay at a better place.
Stayed 2 nights in Nov 2023

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Everything was great however i had to pull out the air filters and clean them myself. I don't think the hotel realizes this is a fire hazard as well as a hazard to those with allergies and asthma. Otherwise staff was pleasant and quick to assist. A little noisy on the first floor due to all the vehicles in the parking lot. However i would still go back if i needed a cheap hotel in a pinch.
Stayed 1 night in Nov 2023

2/10 Terrible

Viktoriia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was DIRTY!! I didn't even stay the second night. I had to find another place to stay! Disgusting
Stayed 2 nights in Dec 2023

10/10 Excellent

Kristal

Liked: Cleanliness, staff & service, property conditions & facilities
Heater needs to work more hotter because its cold in the washroom
Stayed 1 night in Nov 2023

10/10 Excellent

Skylee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Gal at front desk was very friendly and check in was a breeze nice gated area in back for parking safe area very satisfied
Stayed 1 night in Nov 2023

8/10 Good

Artur

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Omar

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Clifton M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The motel is fairly close and convenient to O'Hare airport. But it is quite isolated, with almost no nearby residential and commercial development. From the outside, the property is well lit and appears decently maintained. Our room was a different story. There were dead cockroaches outside and inside the door, and inside the rug was very worn and stained in multiple areas. The bathroom was outdated and my bath towel was threadbare and had dirt spots on it. Basically, the room need a deep clean, and new carpet and towels. And an exterminator. Sorry for the bad review. I have stayed at other Super 8 motels that were very clean and well maintained, but this one is an outlier.
Stayed 1 night in Oct 2023

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Jaxon

Liked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Clifton M.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Jared

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was pretty clean, the shower pressure left a lot to be desired. A lot of the people staying there were loud, intoxicated, and obviously just using the room for an hour. It was great if you just need a place to sleep
Stayed 2 nights in Oct 2023

10/10 Excellent

Gary

Stayed 3 nights in Oct 2023

10/10 Excellent

Clifton M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Excellent as usual
Stayed 1 night in Sep 2023

10/10 Excellent

Clifton M.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
As always, I come here a couple of times a week, and I’ve had no complaints nice beds and nice tv’s, but no espn,
Stayed 1 night in Sep 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
First time staying here and was pleasantly surprised! Our room was very clean and fairly well maintained, no real issues or complaints here at all. Was expecting more noise given the location, but found it quite peaceful with only the sound of light traffic or the occasional overhead plane from the nearby airport. Staff were friendly and the breakfast was well stocked and well organized. Would consider staying here again. Thank you!
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

10/10 Excellent

Denisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 4th time I've stayed here in 10 years. Always a great experience. Make your own waffle for breakfast! Awesome. Thanks!
Stayed 1 night in Sep 2023

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

MARK

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Not what I expected!!!!
Carpet was gross. Lighting was inadequate. Breakfast area just "ACK". Not up to Super 8 standards compared to prior stays in other cities.
Stayed 1 night in Sep 2023

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean room and comfortable. The staff are very accommodating.
Stayed 1 night in Sep 2023

10/10 Excellent

Clifton M.

Stayed 1 night in Aug 2023

2/10 Terrible

matthew

Stayed 1 night in Aug 2023

10/10 Excellent

Clifton M.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
There was makeup on the bedsheets.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Both sets of sheets & pillow cases had ash or some other black stains, carpet had a few large red stains, walls in the shower were stained
Stayed 2 nights in Aug 2023

4/10 Poor

Omar de la

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smells bad on the room the very old broken curtains bathroom dirty was trash on the table from last people they staying before
Stayed 1 night in Jul 2023

6/10 Okay

Ziomara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023