Rooftop terrace

Reviews of Ivy Boutique Hotel

4.5 out of 5
Ivy Boutique Hotel
233 E Ontario, Chicago, IL

Reviews

8.2

Very good

Rating 10 - Excellent. 530 out of 1010 reviews" "
Rating 8 - Good. 217 out of 1010 reviews" "
Rating 6 - Okay. 119 out of 1010 reviews" "
Rating 4 - Poor. 64 out of 1010 reviews" "
Rating 2 - Terrible. 80 out of 1010 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was amazing
Stayed 1 night in Apr 2024

6/10 Okay

Brittany

Travelled with partner
Liked: Cleanliness, staff & service
Property has beautiful design everyone was nice the hotel was clean & quiet. Should offer microwaves in the rooms . Tvs are a bit small beds sit way too low. Overall good stay for good price.
Stayed 2 nights in Apr 2024

4/10 Poor

ashma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is okay, comfy pillows and the bathroom is good. My rating would have been higher but there was a party going on in the room next door until 4am and the hotel did not do anything despite complaining so we could not sleep.
Stayed 2 nights in Apr 2024

8/10 Good

Doris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed not that comfortable but everything else is great
Stayed 1 night in Apr 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Apr 2024

10/10 Excellent

Corby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

MYUNGHO, Cherry Hill

Liked: Staff & service, property conditions & facilities
The location is excellent. Close to Magnificent Mile. And there are many restaurants nearby. However, the room temperature control seems a bit off. Had to set at 73 but still felt cool at night.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ranard

Liked: Property conditions & facilities
The rooms are nice. I got the king suite with view.
Stayed 1 night in Apr 2024

6/10 Okay

Doriska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The day and night staff were really friendly and helpful. I appreciated being able to store my bags there for a few hours before my check in time and after my checkout time. The bar tender helped me find a taxi. The housekeepers were really good at their job! My room felt fresh and well transferred to every day.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable nights stay
Stayed 1 night in Apr 2024

10/10 Excellent

Taurus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Elaina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, lobby bar is tiny and closes super early. The rooms were spacious and clean. Bathrooms are great, big soaking tub, amazing water pressure. Beds were comfortable. Elevator was super slow. Overall very nice hotel, would stay again.
Stayed 1 night in Apr 2024

8/10 Good

Zhiyu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except the Wired sound all night.
Stayed 1 night in Apr 2024

2/10 Terrible

Nicole

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This was one of my worst stays at a hotel. The bathtub in my room wouldn’t turn off. This was very disappointing as it’s one of the reasons I come to this hotel. The front desk agent moved my room but placed me next to a room with people who came in and out all night long. I won’t be returning to this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Karolu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For this to be my first time staying here it want be my last... the scenery was beautiful the rooms are very elegant and the staff are so helpful and on the spot ..thank you i will be back ...Great place!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Natasha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible at the front office and the location of this hotel is perfect... The hotel is my favourite...
Stayed 1 night in Apr 2024

8/10 Good

Mitch

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting to look a tad worn, with scratches on the furniture, toilet that rocks when you sit on it, old TV etc. Decent hotel with friendly staff in a good location though.
Stayed 1 night in Apr 2024

10/10 Excellent

Guiseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Keith

Travelled with family
Every one was polite wish they had microwave in the room to eat left over pizza
Stayed 2 nights in Mar 2024

8/10 Good

Tonisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Marko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown
Stayed 2 nights in Jan 2024

2/10 Terrible

Asif

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very nice customer service
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!!!!!
Stayed 1 night in Mar 2024

8/10 Good

Taylor

Stayed 1 night in Mar 2024

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this hotel. The layout & decor was beautiful. Our room was very spacious & in walking distance to a lot of attractions.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything nice
Stayed 1 night in Mar 2024

10/10 Excellent

Nakisha, Moline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Desjambra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located near parking garages, as well as parking along the street. There are things within walking distance— which I throughly enjoyed, so that parking did not have to be paid multiple times a day. The Ivy is a very nice experience and the ambience is breathtaking. The staff was friendly and accommodating, too!
Stayed 3 nights in Mar 2024

6/10 Okay

KLIOPETRA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is extremely basic no amenities. Bar closes by 8pm, which leaves us w no drinks or dining. The room I paid for was not the room I received. I personally love bouquet hotels but the Ivy is impressive at all.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony, EAST CHICAGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time here at the hotel as usual. It’s my go to hotel whenever I visit chicago
Stayed 1 night in Mar 2024

2/10 Terrible

Howard

Stayed 2 nights in Mar 2024

10/10 Excellent

Dreskie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice suites
Stayed 1 night in Mar 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well organized
Stayed 1 night in Mar 2024

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice property. Hotel room was nice and spacious for us. Some issues were the mirror TV didnt work and a few obvious wear and tear around room. The counter was chipped. It was still rose petals and dirt around the bed.

10/10 Excellent

Kianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

athena

Stayed 1 night in Feb 2024

8/10 Good

Ryan

Stayed 1 night in Feb 2024

6/10 Okay

Edgar

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Diana

Liked: Cleanliness, property conditions & facilities
Place is nice, clean and pretty, bedroom looks exactly like pictures online. I lost a gold ring in the room, send email to management and they never reached out to me. Very sad.
Stayed 3 nights in Feb 2024

6/10 Okay

Jorge, Fort wayne

Stayed 1 night in Feb 2024

10/10 Excellent

Rick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. The breakfast option downstairs did not seem to be available.
Stayed 1 night in Feb 2024

10/10 Excellent

Kiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best
Stayed 1 night in Feb 2024

10/10 Excellent

Dariyana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Marisha

Stayed 1 night in Feb 2024

10/10 Excellent

Tayvonna

Stayed 1 night in Feb 2024

10/10 Excellent

Debra

Stayed 1 night in Feb 2024