Dear Caleb, On behalf of all of the team members at Hotel Arista, I want to reach out to you regarding your feedback about not receiving exemplary service while staying with us. We strive for consistent excellence, so when finding out that your stay did not meet your expectations, I wanted to personally reach out and apologize. If there is ever an issue with the temperature in the room, we can have an engineer onsite who can assist with these matters. Your loyalty is key in making our hotel a success, Caleb, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me and I will assist in making your next experience a fantastic one. Sincerely, Omar Medina Assistant Front Office Manager Hotel Arista

On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. My most sincere apologies for not being able to have the matter resolved right away. We will work harder to ensure your satisfaction upon your next visit.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

Dear MartinOn behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

Dear Tim,On behalf of all of the team members at Hotel Arista, I want to reach out to you regarding your feedback about not receiving exemplary service while staying with us. We strive for consistent excellence, so when finding out that your stay did not meet your expectations, I wanted to personally reach out and apologize for any confusion about the amenity fee, this is a standard fee that full-service properties charge. Our guest amenity fee covers Wi-Fi throughout the hotel, coffee, shuttle service, covered self-parking, digital daily newspaper, unlimited local calls, personal preference menu, use of Olympus Fitness Center, and priority reservation at all dining outlets and Arista Spa and Salon.

Dear Jim,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

Dear Kristen, On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear Linda,On behalf of all of the team members at Hotel Arista, I want to thank you for filling out our guest survey. We are dedicated to consistent excellence and your feedback is instrumental in making that happen. It looks like we could have received a better score in several categories, so I was hoping you would share any additional feedback so that we can make some necessary improvements. I can also reach out via telephone if that is a preferred communication method.Your loyalty is key in making our hotel a success, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me. I wish you a great week, and thank you again for your feedback.

Dear Ralph,Thank you for taking the time to share your experience at Hotel Arista. We're pleased to hear that you enjoyed your stay with us and found our hotel to be nice. However, we're sorry to hear that the bed and pillows didn't meet your expectations. We understand that everyone's comfort level is unique, and we do offer different bedding options. We apologize for any inconvenience this may have caused and hope to have the opportunity to welcome you back in the future to provide a more comfortable stay that meets all of your needs.Warm regards,

Dear Angus,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear Kevin,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear Courtney,On behalf of all of the team members at Hotel Arista, I want to thank you for filling out our guest survey. We are dedicated to consistent excellence and your feedback is instrumental in making that happen. It looks like we could have received a better score in several categories, so I was hoping you would share any additional feedback so that we can make some necessary improvements. I can also reach out via telephone if that is a preferred communication method.Your loyalty is key in making our hotel a success, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me. I wish you a great week, and thank you again for your feedback.

Dear Ramesh,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

Dear Ismael,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

Dear Mia,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear Tiffany,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Mary on behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

Dear Christie,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear Germane,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

Dear Donn,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear Joseph,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

On behalf of all of the team members at Hotel Arista, I want to reach out to you regarding your feedback about not receiving exemplary service while staying with us. We strive for consistent excellence, so when finding out that your stay did not meet your expectations, I wanted to personally reach out and apologize, I have brought your feedback about our pillows to our management team here. Our amenity fee This is a standard fee that all full-service properties charge. Our guest amenity fee covers Wi-Fi throughout the hotel, coffee, shuttle service, covered self-parking, digital daily newspaper, unlimited local calls, personal preference menu, use of Olympus Fitness Center, and priority reservation at all dining outlets and Arista Spa and Salon.Your loyalty is key in making our hotel a success, Carolyn, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me.

On behalf of all of the team members at Hotel Arista, I want to thank you for filling out our guest survey. We are dedicated to consistent excellence and your feedback is instrumental in making that happen. It looks like we could have received a better score so I was hoping you would share any additional feedback so that we can make some necessary improvements. Your loyalty is key in making our hotel a success, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me. I wish you a great week, and thank you again for your feedback.Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

Dear Liuska,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear Sheryl,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear Nia,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear Robb,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear Jarrod,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer.Microwaves although not available in rooms may be available upon request, please feel free to reach out to us any time with any questions or concerns in regard to your stay so that we may accommodate accordingly. Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. We always appreciate a returning guest. Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

Dear Nora,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was and how content you were with our cleanliness. Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well and the mention of convenience of our restaurants to our team. Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

Dear Jonbenet,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear Chastity,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. My most sincere apologies for your lack of comfort with our beds. We have mattress toppers available here which can be placed on the mattress to make them softer. We have updated your profile with your room preference, and we will work harder to ensure your room satisfaction upon your next visit.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear Manisha,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear Tanya,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear, Royacr,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear Jaylene,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear Uday,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

Dear Daniel,We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Hotel Arista, we apologize for the concerns you have about your experience at this hotel. I have addressed the tub not working properly with our engineering team here and I am truly sorry for any inconvenience we caused for you. As a gesture of goodwill, I would like to invite you back to Hotel Arista with a complimentary upgrade to any of our suites. When you are ready to make another reservation, please contact the hotel directly to ensure we take special care of your needs and that an upgrade to our suite accommodation is given to you. I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.

Dear Shelley, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Hotel Arista, we apologize for the concerns you had about your experience at this hotel. We will be working diligently to correct these issues and I am grateful you brought them to our attention. I have put notes in your profile, allowing us to make your next stay more to your liking. As a gesture of goodwill, I would like to invite you back to Hotel Arista with a complimentary upgrade to any of our suites. When you are ready to make another reservation, please contact the hotel directly to ensure we take special care of your needs and that an upgrade to our suite accommodation is given to you. Please note, that we have also added notes of this to your profile with us. Please accept our apology and we hope to see you again when your travels bring you back to the area. If you would like to discuss your experience further, please don't hesitate to contact me directly at the phone number listed below.