Property was in a convenient, safe location. Front desk staff were friendly and helpful with food options. The continental breakfast was good for us. The room was clean - the only issue was urine on the side of the toilet. And it took us until the last night we were there to see that the lever you turn to activate the shower was broken. The water in our showers filled up and made it seem like we were standing in bath water. I didn't report it to the staff. Overall, we would definitely stay here on our next visit to Chicago. The shuttle bus to the airport was convenient.