We had a very good stay with 21C! Although there were a couple of hiccups with check-in -- the room was missing washcloths and TP when we arrived -- that was fixed promptly when we called the front desk. For the rest of the stay, we had no issues whatsoever. The staff was friendly, the room was cleaned well each day during our stay, the art gallery in the lobby was a unique touch, and the beds were very comfy. The property is located in a safe/walkable area which was super important to us and was surprisingly quiet. I took a star off the property condition. I think the hallways could use better lighting and decor, and the elevator was small and would sometimes make some questionable noises. I would stay again!