Dear Sirs,
I cancelled this reservation, because i had a problem with the Visa, 5 days before my arrival, and the took all the deposit of one night rate...that was not nice
The other hotels, including The Taj Mahal Palace Mumbai, that i also canceled, 2 days before my arrival, made me a full refund, that was nice.
When i re schedule my trip i will have in mind this client experience.
Thank you for asking...