Search Hotels Near Chester City Hall, Philadelphia

"Friendly staff"

"I stayed there one night on a friday at the first week in april,for a soccer tournament my son had near by. The front desk was terrible, I got there around 9pm and there was a young African American women with long blades, that it was obvious she hated her job and it reflected on me as a guest. She did not greet me, when I said hello good evening, I have a reservation, all she said was " I need ID" I gave her my license and she like pull it hard off my hand, I didnt say anything, I just looked at her. Then she literally just thru it back at the counter, that the license fell and she didnt even apoligized. I was so mad, after that, I told her, I didnt like her attitude I took the room keys and headed to my roomapologized. Also someone else I think it might of been the night supervisor and she was just wallking around also not too happy to be there. My husband said hello good evening right as we were walking in front of her by the lobby as we walk in and she just kept walking didn't even say anything either as she was walking g out and then saw her smoking outside. Very bad evening staff service. I would not like to stay there again just because of that experience. The rooms were clean, breakfast was ok, beds were confortable good for a 1 or 2 night stay, if you are ok with bad service."

"This place was disgustingly kept. Sheets were used. Floors were dirty and it didn’t look how it was presented online. I wish I never stayed there."

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"It was very new, but no closet space in one bedroom. "

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"The room was clean and comfortable. Staff were very helpful. Breakfast was adequate and the shuttle to the airport was great."

"Our stay was just average "

"All staff members were respectful, courteous, and kind. The hotel is clean. However, upgrades/renovations are badly needed. The room was very spacious, but the tiny bathroom didn't even have space to hang towels. It is super small with thick paint (walls painted over and over) peeling off. There was barely room to turn around in the bathroom. I recommend renovating and using some of the useless space in the room for bathroom space. And also, not having a night club attached to the hotel. The parking lot is not large enough to accommodate all guests. The breakfast was hot and fresh and the attendant was courteous. The bed was really comfortable! Overall, not a bad stay. I do not care to stay again unless the night club is gone and renovations have been completed."