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Reviews of Grand Plaza Cheongju

4 out of 5
Grand Plaza Cheongju
114, Chungcheong-daero, Cheongwon-gu, Cheongju, North Chungcheong

Reviews

8.2

Very good

Rating 10 - Excellent. 146 out of 334 reviews" "
Rating 8 - Good. 112 out of 334 reviews" "
Rating 6 - Okay. 41 out of 334 reviews" "
Rating 4 - Poor. 16 out of 334 reviews" "
Rating 2 - Terrible. 19 out of 334 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from JOY on 26 May 2024
Andrew 고객님, 안녕하세요!그랜드 플라자 청주호텔을 이용해주시고,소중한 경험을 공유해주셔서 진심으로 감사합니다.고객님께서 만족하실 수 있는 서비스를 제공해드리는 것이 저희의 본분임에도 불구하고 이렇게 칭찬의 글로 격려해주셔서 대단히 감사합니다.고객님의 소중한 의견은 전직원이 공유하여 서비스 수준 향상의 기회로 삼고,추후 재방문해주실 때에도 최상의 서비스를 제공할 수 있도록 최선을 다하겠습니다.다시 한 번 고객님의 의견에 감사드리며, 가정에 행복한 일들이 가득하기를 기원합니다.감사합니다.

10/10 Excellent

Jeon

Stayed 1 night in Oct 2023

8/10 Good

Gordon

Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Stayed 9 nights in May 2023

10/10 Excellent

Namhun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming pool not ready
Most services were excellent. But we could not use some amenities such as swimming pool which my child really wanted.
Stayed 1 night in May 2023
Response from FDKIERA on 15 May 2023
Warm greeting from Grand Plaza Cheongju hotel.I apologize for any inconvenience you experienced during your stay with us.Our hotel is currently undergoing renovations, including the 4th floor fitness center (Gym, Pool, Sauna, Screen golf). Information about the construction is available on our hotel website, but I apologize for any lack of detail information.and also I am very sorry to hear that you experienced unfriendly service. We will conduct employee training to provide better and kinder service in the future.Thank you for your feedback. Sincerely, KIERA

10/10 Excellent

Mike

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Nov 2022

10/10 Excellent

Thomas

Stayed 3 nights in Oct 2022

8/10 Good

Israel

Stayed 2 nights in Jul 2022

8/10 Good

Israel

Stayed 5 nights in Jul 2022

10/10 Excellent

Michael

Stayed 1 night in Apr 2022

8/10 Good

Amber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

JEEYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, although aged
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
a bit run down, but okay-built up surrounding area
I used to stay here when visiting CJ many years ago when it was the Ramada. It is still nice, but definitely aged and is more worn now. The room itself was a bit of a shock due to the carpeting. It looked like it hadn't been vacuumed before our arrival and it was covered in old stains, especially dark grey ones. We called and asked for it to be vacuumed and for another pair of slippers. There were no other twin rooms available so we stayed in that room. Other than that the room was nice and clean, but the carpeting was very off putting and we couldn't believe that they had flooring like that. Perhaps grungier rooms are reserved for discount pricing. The reception staff was incredible in every way and when I inquired about late checkout before seeing the room, they allowed us to leave at noon instead of 11 without a charge. I would not recommend opting in for the buffet breakfast as a Westerner because it is disappointing. The person making omelettes could not multitask and gave away everyone's order to the wrong people and it took forever. The rest of the food was only basic and the staff were surprisingly not efficient to clear tables or be helpful in any way so it was hard to find a clean spot to sit when we arrived. Keep in mind as a Westerner also that the pool, gym, and change-room with a couple of baths are not included in the room price. It's only 11,000 Won which is not much, but because it's older and run down a bit it's not really worth it.
Stayed 1 night in Aug 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location.
Only there for a short visit checked in at 6pm and out at 8am next morning. Great night's sleep, quiet comfortable room, excellent breakfast and the hotel is surrounded by good bars and restaurants.
Stayed 1 night in Mar 2019
Response from Frontdesk Tomas Lee on 22 Mar 2019
Thank you for using our hotel. I hope it's a good memory, and I'll wait for the day you visit again. It will be Grand Plaza Hotel which always tries for better service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019
Response from 이병현 on 21 Mar 2019
안녕하십니까 그랜드플라자 청주 호텔 프론트 이병현입니다. 최근 저희 그랜드 플라자 청주 호텔을 이용해 주셔서 진심으로 감사드립니다. 투숙하시는 동안 편안한고 즐거운 시간을 보내셨기를 바랍니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님의 평가는 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는데 큰 버팀목이 될 것입니다. 저희 그랜드 플라자 청주호텔은 지속적으로 높은 수준의 서비스를 제공하고자 노력하며, 중부권 유일의 특1급 호텔이라는 자부심을 가지고 최선을 다하겠습니다. 다시 한번 저희 그랜드 플라자 청주 호텔에서의 투숙에 감사드리며, 곧 또 다른 좋은 추억을 위해 다시 찾아 주시길 고대하겠습니다. 고맙습니다. 이병현 드림. Front Desk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room amenities(toothbrush)was chargeable... but overall experience was ok
Stayed 6 nights in Aug 2018

8/10 Good

Terry

Liked: Cleanliness, staff & service, room comfort
Not sure its still a ramada
The Hotel was advertised as a Ramada but I dont think it is, this was mainly due to the fact I tried to use my Wyndams reward card and was told that they are part of the group. The hotel is clean and comfortable but rhe Decor is a little tired. The food is good and varied with several different styles of food offered within the hotel complex. The local area provides a good selection of food and drink and there are several convenience stores within 100 metres of the hotel. My one complaint the atV was too small and I could watch it when in the bed........ trivial I know. In conclusion nice hotel, a little tired but the staff more than make up for it
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best deal
Couldn’t be better and easy to reach local restaurants
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Very close to SFX movie theater, home plus store, and local stores. In addition, there exist a small block that has diverse restaurants and bars.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Room is large and well insulated so that made it comfirtable to stay.
Stayed 7 nights in Jul 2018

6/10 Okay

Steve

Liked: Staff & service
Food spot in the middle of South Korea
Explore the restaurants behind the hotel, great variety

10/10 Excellent

Naushard Issade, Sri Lanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place To Stay with Super Market Underground.
The Hotel is a very grand place. The best thing about it is that it has a Hyper Market within where you can buy food to clothes, shoes or bags, the location is (B1) or underground with a Food Court and Shops. The room itself is big enough for 2. For the Asian & Middle Eastern travels it is good to know that the toilets all have heated seats fitted with automatic wash. No tooth paste or tooth brush is given for reasons best known to the hotel. It cost around US $ 19 for a person by bus to Cheongju from Seoul Airport and around US $ 150 for a Taxi. Buses are good and the punctuality of the Korean transport service is truly fantastic. I was also lucky to find one Halal Restaurant in Cheongju named after the most famous monument in Agra in India. The owner of this restaurant also has a Masjid for Jummha on Fridays. All in all my family enjoyed our stay at the Grand Plaza and would like to re-visit the hotel again.
Stayed 6 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotelis staff dot want you to stay there. The carpet was dirty and looks like blood...

8/10 Good

Jiasong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel
This was a business trip. Very comfortable room and good breakfast buffet. Loved the fitness center and spa. Front desk staff are a bit standoffish but I think it may be the language barrier. Neighborhood does not have a whole lot to offer except for a Starbucks across the street. No other restaurants or shops nearby. Overall a good place to stay in Cheongju (the only nice hotel in this town).

8/10 Good

Gg, bkk

Liked: Room comfort
Nice hotel
The room I got was large nice and clean The staffs can speak English well and willing to help ..However compared to the price I think it's quite expensive There's no breakfast including the package but dont be worried there are convenient stores like 7/11 , other restaurants to the cinema in the area of the hotel Overall I will recommend this hotel to my friend or one who come to travel at cheongju for the first time

6/10 Okay

Sangwon

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Jiasong, Bellingham, WA, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Cheongju, Korea - 2 nights stay for business
Nice, comfortable hotel with great workout and spa facilities. Kind of stingy that you have to pay an extra US$10 per use of the workout facility. Desk chair was very uncomfortable and really need to be fixed (Room 918).

6/10 Okay

CatCharlie, Sydney, Australia

Disliked: Property conditions & facilities
Not up to Ramada standard
There are few hotels in Cheongju and this may be the best of them but it is still a poor hotel. My bathroom was in poor condition - cracked tiles and missing grout. The bed was very hard. The breakfast was terrible!

10/10 Excellent

satoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

YUEN MING, hong kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room - Too hot & too dim
Room is too hot even we switched off the central heating. Also too dim not enough light for business traveler to read documents in room

6/10 Okay

LIP KHOON

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
thank you.

8/10 Good

Sweddle

Liked: Cleanliness, staff & service, room comfort
Wonderful hotel
This is a very nice hotel and I enjoyed my stay very much. The Cons: -The location is a bit far from anything to do in Cheongju (20-30 minute taxi to the bus terminal/downtown, 15 minutes from the college bar/club area), and costs about 10,000won one way (which isn't a problem if you're splitting costs). You can take a city bus pretty easily, but still tack on lots of more time. -The first night (Friday) which I stayed, I wanted to relax and hit the Sky Lounge bar, so around 11:30/12am I went and it was closed. The next day I checked it out, and cocktails are 10,000won+, kinda steep. -You have to pay extra if you want to use any of their facilities: pool (11,000won for hotel guests and 22,000 for non-hotel guests), workout equipment, breakfast (18,000 won for guests.. :-\) The cost to stay at the hotel is much more expensive if done in person, so be sure to check out a room online! The Pros: - The hotel is SO clean and I slept incredibly well. - The entire staff was so nice. - The entrance hall is amazing and beautiful. Huge open area (however it does look rather empty, as not a lot of people stay at this hotel.. you can easily tell) The staff is super friendly and the entire weekend was a great experience. I think next time, however, I will go with a cheaper hotel and use the extra money on going out.

8/10 Good

Ian, Surrey, Engalnd

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel review October 2013
I was travelling solo and needed a hotel for three nights that was reasonably close to Cheongju International Airport. Being a reasonably new hotel as well, this seemed the obvious choice. The hotel is big and easy to find. It is part of a complex that includes shops, a cinema, gym, restaurants and bars. There is a large free car-park to the rear of the hotel. Most people I saw were just using the facilities rather than actually staying at the hotel. The lobby is huge and inviting with a cafe area to one side. Restaurants on the second floor included a formal Korean restaurant, a Japanese restaurant and a buffet style restaurant. I used the latter for breakfast and evening meals. You can have as much food as you want, both Western and Asian. This was great value. I did not try the gym or the top floor bar/restaurant. I had to visit the lobby every morning and evening to use the wi-fi on my iPad. There is wired (only) Internet access in the room, but you have to pay for it and of course it is useless for an iPad! Some staff also spoke some English and were very helpful. The room was well equippped but my particular room faced the sun for most of the day. It therefore heated up very quickly. The Air Conditioning was working but made little impact on cooling the room. It was also noisy. Perhaps other rooms might be better in this regard? Check in/out was perfect and thankfully the bill was spot-on.

10/10 Excellent

Ken Cheng, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am completely satisfied except that its location seems to be far from city center and the bus terminal.

8/10 Good

Elder couple, Germany

Liked: Cleanliness, property conditions & facilities, room comfort
Relation Price- Quality
For our purpose- visiting Cheongju craft biennale - the Hotel Location was Good, 5 to 10 minutes taxi drive ( very cheap), 20 minutes taxi drive to airport.the front desk staff was friendly and helpful, the breakfast buffet a good deal regarding the prices of the hotel restaurants. Within 1 week we stayed there 2 times. The first time we booked an executive room which we did not get. All in all I can recommend the hotel

6/10 Okay

max, saskatchewan, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Accommodations great but food services outrageously priced!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok

6/10 Okay

tony, china

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet is not free in the room.
Hotel is clean and nice. For an expensive hotel you would think it will come with free internet in the room. I have never stayed in a hotel where the internet is not free. If you want free internet you have to sit in the lobby. if youa re trying to do business it is hard sitting in the lobby. this is why you get a room so you can be confortable and do business on line. every thing was good except not having free internet.

8/10 Good

vk, Netherlands

Liked: Cleanliness, staff & service, room comfort
Best choice in the city, but ..
To my knowledge this hotel is the only hotel in the city above 3 stars. Consequently it is the best choice in town, but adjusted for the value, it is apparent that this outcome is due only to the lack of alternatives. The room was fine as expected. WIFI is available in the lobby but not in the room. An ethernet cable is available for 'rent' for a fee. Staff was nice and friendly. Restaurant and cafe in the hotel is overpriced for what it is. The hotel is huge. I stayed here in the middle of the high season and it seemed rather empty. I wonder if it ever gets busy.

10/10 Excellent

Bonnie, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
The hotel staff was exceptional and spoke very good English. The lobby is impressive. Seems odd there was a charge to use the pool.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The area is still under development so not much to do around the hotel. The air conditioning was not working well. Too hot to Br comfortable

6/10 Okay

kathyh

Liked: Cleanliness, property conditions & facilities, room comfort
Good room rates but all else terribly expensive
The Ramada Plaza is a beautiful looking hotel but has little to offer foreign travellers. Few of the staff speak any English and there are no attempts made at translations in the restaurants and lounges. All extras, what there were of them, were overpriced. The hotel itself is in the middle of an area under construction an has few attractions nearby.

8/10 Good

eliz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramada plaza cheongju korea

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
For someone from the west this hotel is ideal for you. Great service and friendly staff. My on issue is that such a nice hotel was set away from the city a bit. although not an issue if you dont mind a 10 minute taxi ride.

8/10 Good

Albert, San Francisco, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine hotel with minor defects
This a lovely hotel, with exquisite service--helpfulness at every turn. I do wish to mention two areas of dissatisfaction: 1) rather than paying extra for the breakfast buffet, I would prefer it be included in the price of the hotel--or at least a reduced "free" version with payment for a more expansive spread. That said, the buffet itself was quite wonderful, including ample variety of both Korean and European/American fare. 2) more seriously: the lack of wireless service is really unforgivable in a hotel of this quality. While cable connectivity is available, even here the cable outlets are very inconveniently located. My room had a lovely wriiing desk--but the cable outlet was all the way across the room above the clothing drawers. A sad state of affairs. To reiterate, however, notwithstanding this imperfection, my stay at the hotel was a very pleasant one.