Search Pet-Friendly Hotels in Chelsea

"The hotel itself looks dilapidated around the corners (elevator, lobby, front of building). Nevertheless the room were very comfortable (no A/C because of the central system was out of service "WOW" - they provided a fan that helped, nevertheless the central system was set for heating "No A/C). Room service is not done daily, it was done in our third day because we requested it. Bathroom toiletries two towels for four days, one soap and one shampoo - unless you go to the front desk and ask for them. Is not worthy because of the location is far away from the old town and all landmarks. I will not pick on a future travel. Exterior needs a lot (A LOT) of cleaning and good gardener. This make the hotel look abandoned."

"First two nights there was no house keeping. I was told the hotel didn’t have enough linen to change the bedding and also they were short staffed. This was felt at check in, I wasn’t able to check in until 4pm which was incredibly frustrating as I needed the room to change for a conference. Check out is 11am so they had plenty of time to clean the rooms. I got the impression they only had a couple of people working in house keeping. The room was nice and spacious and breakfast was nice. Location was very central and good for amenities. Lots of homeless in Ottawa in general so wasn’t the nicest place to walk at night. We saw someone getting arrested outside the hotel door."

"Pool area was very well maintained. Our room was beyond the excellent rating"

"Checked me into a different room than what I booked, then overcharged me for it. After Expedia stepped in, they issued a refund but on the wrong credit card. No response when I ask for an accurate receipt and charge as this is a business trip. Last time I stay there, very unfortunate. This used to be a go-to."

"Staff was helpful, and rooms were clean. Great dining experience too."

"Great room provided"

"What a beautiful hotel!"

"Rooms are great size and very clean. Enjoyed everything about it except the big line up for the 4pm check-in"