Terrace/patio

Reviews of RIAD NILA

1 out of 5
RIAD NILA
rue hadj mokhtar av 2 andalous, Chefchaouen, tanger tetouan hociema

Reviews

9.6

Exceptional

Rating 10 - Excellent. 10 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Badri

It’s a new property in the heart of the city staff were very polite and helpful a bit expensive compared to other riads in other parts of marrakesh
Stayed 1 night in Apr 2024
Response from Riad Nila Team on 16 Apr 2024
Hello Bari, Thank you for your positive feedback!Regarding prices, we do work in accordance with seasons, the same as every other hotel in Morocco and the world. And our high season is normally low in Marrakech!

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the convenient location, the hearty breakfast and helpful staff.
Stayed 2 nights in Dec 2023
Response from Riad Nila Team on 5 Jan 2024
Thank you very much! It was our pleasure to host you!

10/10 Excellent

Komal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and aesthetically decorated with light colours. The hosts provided with crib for baby.
Stayed 1 night in Dec 2023
Response from Riad Nila Team on 13 Dec 2023
Thank you very much for your kind comment! It was our pleasure to host you and your family!

8/10 Good

Kit Man

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was new and the view of rooftop dining area was fantastic. The staff was helpful in answering questions about transport and sightseeing, as well as transferring the luggages from the hotel to the main square via stairs. However, we stayed in a twin bed room, there were bed fleas on my bed while none on another bed.
Stayed 2 nights in Nov 2023
Response from IMAD BOULHAJJAJ on 21 Nov 2023
Thank you for taking the time to share your positive review of our hotel. We are delighted to hear that you enjoyed our new hotel and the fantastic view from our rooftop dining area. Your compliments about our staff's assistance with transportation and sightseeing are truly appreciated.We value your feedback and take cleanliness and the comfort of our guests very seriously. After receiving your review, we conducted a thorough inspection of the twin bed room you stayed in. However, we were unable to find any evidence of bed fleas, and we believe there might have been a misunderstanding.We understand that translations can sometimes lead to misconceptions, and we appreciate your understanding in this matter. Our hotel has a strong reputation for maintaining high cleanliness standards, and we assure you that we have taken the necessary steps to ensure the continued satisfaction of our guests.If you have any further concerns or would like to discuss this matter in more detail, please feel free to contact our management team at [hotel's contact information]. We are committed to providing the best possible experience for our guests, and your feedback helps us improve.Once again, thank you for choosing our hotel, and we hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

TSE-CHOW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gem in Chefchaouen.
Great location, great views from our room at the top floor.
Stayed 1 night in Oct 2023
Response from Riad Nila Team on 2 Nov 2023
Thank you so much! It was our pleasure to host you!

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The young man Badar was really helpful. Breakfast was awesome. Best so far in Morocco. Very convenient location. I would highly recommend.
Stayed 1 night in Oct 2023
Response from Riad Nila team on 30 Oct 2023
Thank you Simon!! It was a pleasure for us to host you!

10/10 Excellent

Mubarak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very fantastic place in the middle of the city. The staff are amazing and the surroundings are breathtaking. Would love to come back.
Stayed 1 night in Oct 2023
Response from Riad Nila team on 29 Oct 2023
Thank you Mubarak !! it was a pleasure for us to host you!

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 1 night in Sep 2023
Response from Hamza on 25 Sept 2023
Thank you Karl !! it was a pleasure for us to host you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente y remodelado
Stayed 1 night in Dec 2023
Response from Riad Nila Team on 5 Jan 2024
Thank you very much! It was our pleasure to host you!