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Reviews of The Holman Grand Hotel

4 out of 5
The Holman Grand Hotel
123 Grafton St, Charlottetown, PE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 1003 reviews" "
Rating 8 - Good. 190 out of 1003 reviews" "
Rating 6 - Okay. 30 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 20 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with family
Nice rooms and excellent staff service. Beautiful view .
Stayed 2 nights in May 2024

10/10 Excellent

Durrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about our stay here. The service was impeccable, our room was perfect and the hotel restaurant was a hidden gem and definitely a 5 star experience.
Stayed 1 night in May 2024

8/10 Good

terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was above and beyond. Very personable and welcoming. The hotel is top notch for the city it's in.
Stayed 1 night in May 2024

10/10 Excellent

Paula

Very convenient
Stayed 1 night in May 2024

10/10 Excellent

Blair, Langley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elaine at Redwater Grill made our breakfast there extra special. She was very friendly and a very special person
Stayed 2 nights in May 2024

10/10 Excellent

jeff, amherst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot
Stayed 2 nights in May 2024

10/10 Excellent

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed and wasn’t notified until we arrived but everything else was amazing. Great views from the higher floors
Stayed 2 nights in May 2024

10/10 Excellent

Surya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a calm and wonderful lavish time in this property.
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Great property in Charlottetown.
Stayed 2 nights in May 2024

10/10 Excellent

Joey

Stayed 2 nights in May 2024

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful and pleasant. Restaurant was lovely. Easy walking to restaurants and Music Venue
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the heart of lovely downtown Charlottetown PEI, everything is within walking distance. Great food, nice shops, the harbour. The staff was great and exemplified Maritime hospitality would stay there again in a second!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Wesley

Stayed 1 night in Apr 2024

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
already planning on staying here again! beautiful !!
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many mini sticks games in the hallway. Open foyer means noise travels everywhere. A few street peddlers raise some safety concerns.
Stayed 1 night in Apr 2024

2/10 Terrible

Blake

Stayed 1 night in Apr 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

James E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For such a prestigious place, you’d think they’d have more for guests. It’s the little things that would put this place up higher.
Stayed 1 night in Apr 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Lovely facility, spacious rooms, great food in dining room. It parking though! Excellent experience overall!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacqueline, Saint John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very pleasant. Allowed us to check in early. Room very clean with no carpets. Great location
Stayed 1 night in Apr 2024

10/10 Excellent

Lilianne

Travelled with group
Liked: Amenities
Great location
Stayed 1 night in Apr 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our stay was wonderful. Beautiful hotel and excellent staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Holman in April - two nights - anniversary celebration - rooms are fabulous and staff in the front desk very friendly and helpful especially Josh. Went to the restaurant in the hotel Redwater Rustic Grill - everything about it is wonderful - fabulous service from Clayton, food and atmosphere both excellent. It was a fabulous stay - would highly recommend both the restaurant and the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Amenities
Wonderful stay in Downtown Charlottetown.
Stayed 1 night in Apr 2024

10/10 Excellent

Josee

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional, everyone is courteous and helpful. The property is clean, they welcome pets. I would highly recommend this hotel.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing stay and the pool and hot tub are excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again and recommend the Holman Grand to anyone travelling to Charlottetown.
Stayed 1 night in Apr 2024

10/10 Excellent

shona

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but no complaints . Used the text to ask for a new box of tissues and was delivered promptly
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Stayed 1 night in Mar 2024

10/10 Excellent

Lyse

Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Travelled with group
The hotel and staff were excellent, the only complaint was housekeeping knocked too early and there were no doorknob tags to say “do not disturb”. Otherwise it was a delightful place to stay with a fantastic restaurant.
Stayed 3 nights in Mar 2024

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Mar 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Nice and quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Travelled with family
Everything is excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location in Downtown Charlottetown.
Stayed 1 night in Mar 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, great location and well maintained property. Everything you want in a hotel!
Stayed 1 night in Mar 2024

4/10 Poor

Diane

Travelled with family and small children
We stayed 3 nights and asked for our room to be cleaned each day as there were 4 of us. Each day we found trash under the foot cover the bed linens were just thrown up over the beds not tucked in and pillows not touched. The shampoo, conditioner bottles were not taken out of the shower. The towels were not removed and only some were replaced. The soap dispenser and taps were not wiped. … there were no towels in the pool and gym areas both days. The furniture in the rooms are very banged up and the beds kept slipping off the base. There was no info in the rooms for places to eat/things to see and do or information on the room like heating or lighting instructions. The evening staff were always hidden in a back room and there was no bell to ring so you had to wait for them to come check if you were there. There is no parking and unless you want to pay for valet parking you are told how to park in a local parkade for free if you go and leave at certain times of the night. Not ideal if you are handicapped as the parkade was a few blocks away. The mall does connect the two but it closes at 5 each day. When we told front desk about the things we were unhappy with they said that’s unacceptable but their only solution was that we should have called the front desk each time to complain. They advised and charged five star but it definitely wasn’t.
Stayed 3 nights in Mar 2024

6/10 Okay

Janice

Travelled with group
Liked: Staff & service
Overpriced for two nights for what was included in the room..lamp didn't work..phone didn't work..housekeeping didn't come back when asked
Stayed 2 nights in Mar 2024

10/10 Excellent

Maigan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is absolutely excellent for those planning to stay in the downtown area for dining, activities, etc.
Stayed 1 night in Mar 2024

8/10 Good

Tess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were floored by the amazing service offered at the Holman Grand Hotel! They were so accommodating, offered great advice and solutions to any issues we faced. Our family had a great vacation! We'd recommend this hotel to anyone and will definitely be back!
Stayed 2 nights in Mar 2024

4/10 Poor

Kevin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nice hotel. Only issue is no parking. Had to hunt for metered on street parking or pay at parking garage 1.5 blocks away. Parking garage did have a pedway to go through a mall to hotel. Creepy in mall when it is closed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michèle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Was wonderful services for great hotel and restaurant in inside hotel
Stayed 2 nights in Feb 2024