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Reviews of The Harbour House

4 out of 5
The Harbour House
9 Grafton Street, Charlottetown, PE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 530 out of 708 reviews" "
Rating 8 - Good. 142 out of 708 reviews" "
Rating 6 - Okay. 24 out of 708 reviews" "
Rating 4 - Poor. 10 out of 708 reviews" "
Rating 2 - Terrible. 2 out of 708 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Rosanna Sheung Chun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and comfortable
Stayed 1 night in May 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Staff & service, property conditions & facilities
Had a wonderful stay. Felt very at home! The breakfast was great and the Wifi worked well. Easy/free parking situation in the back. Walkable to all of downtown Charlottetown. Would recommend!
Stayed 7 nights in May 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
A genuine experience that completes any visit to PEI. Do it if you can.
Stayed 4 nights in May 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
internet access for quite poor for and urban B B
Stayed 1 night in May 2024

8/10 Good

WING HONG, Oro-Medonte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A heritage hotel with beautiful interior decoration and wonderful breakfast. In RM 14, the armrest of the armchair is badly worn and should not be part of the room
Stayed 2 nights in May 2024

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the friendliness of the staff, the location, and the room itself was so comfortable!
Stayed 1 night in May 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was lovely and we loved the property. A great choice for being in that area.
Stayed 2 nights in Mar 2024

10/10 Excellent

Josef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy, such a convenient location, loved the free beverages and even their collection of past National Geographic issues for some laid-back reading!
Stayed 3 nights in May 2024

8/10 Good

Lizhong

That is ok
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very close to downtown
Stayed 2 nights in May 2024
Response from Rod on 12 May 2024
Thank you Christopher for staying with us!

10/10 Excellent

James

Travelled with group
Liked: Amenities
Beautiful property, lovely staff.
Stayed 2 nights in May 2024
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! Our room had great amenities and the staff were very friendly and accommodating. I took advantage of reading in the living room and the attendant offered me a tea. I will definitely be back.
Stayed 2 nights in May 2024
Response from Rod on 12 May 2024
Thank you Jennifer for your great review. We hope to see you again.

8/10 Good

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harbour House is absolutely amazing! The location is in the heart of Charlottetown so we could walk anywhere. The ambience was elegant and so inviting. There many areas where we could sit quietly and enjoy the beauty around us. We could hardly wait to get downstairs for breakfast each morning to be greeted with such kindness and served with grace. Finally, Harbour House is exceptionally clean. We will be back!
Stayed 3 nights in Apr 2024
Response from Rod on 9 May 2024
Thank you Karen for your great review. We hope to see you again.

10/10 Excellent

Natalie

Stayed 1 night in May 2024

10/10 Excellent

robert

Cozy Looks as advertised Charming great shower
Stayed 1 night in May 2024
Response from Rod on 12 May 2024
Thank you Robert for staying with us!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place
Stayed 1 night in Apr 2024
Response from Rod on 12 May 2024
Thank you Mark for staying with us!

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older renovated boutique hotel with clean rooms and friendly staff. Due to its design with wood flooring throughout it can get very noisy depending on the clientele.
Stayed 1 night in Apr 2024
Response from Rod on 12 May 2024
Thank you James for your great review and I apologies if other guests were not quiet.

10/10 Excellent

Nassim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The definition of pei charm, a wonderful property, with spacious comfortable rooms that are well equipped, it's central and easy to walk to anywhere in Charlottetown from, the staff is super friendly and helpful, and made our stay relaxed and enjoyable, I'd definitely go back.
Stayed 3 nights in Apr 2024
Response from Rod on 9 May 2024
Thank you Nassim, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast and unique rooms.
Stayed 1 night in Apr 2024
Response from Rod on 12 May 2024
Thank you Nick for staying with us.

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Harbour House is a lovely B and B. We had a kitchen suite on the first floor, it was clean and spacious and easy to access. The house is quiet and beautiful, with different spaces to hang out and relax both indoors and out. The breakfast is very good with lots of choices and fresh delicous food. The location is great, we drove there but like to walk most of the time while on holidays. There is free parking, and the location is an easy walk from downtown.
Stayed 1 night in Apr 2024
Response from Rod on 9 May 2024
Thank you Christina for this review. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are very accommodating and a very unique property Breakfast was excellent and the restaurants and downtown core only a few minutes walk. Highly recommend if you want a truly historic stay in Charlottetown PEI
Stayed 1 night in Apr 2024
Response from Rod on 10 Apr 2024
Thank you Eric for your great review.

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome. Hot meal and they brought it to you!
Stayed 2 nights in Mar 2024
Response from Rod on 28 Mar 2024
Thank you Stephanie for staying with us.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Location, location
Stayed 13 nights in Mar 2024
Response from Rod on 28 Mar 2024
Thank you Susan for staying with us.

10/10 Excellent

Francis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s all the basic things you’ll need
Stayed 1 night in Mar 2024
Response from Rod on 28 Mar 2024
Thank you Francis for staying with us.

10/10 Excellent

Khristian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've checked out most of the hotels and boutiques in the area and Harbour Inn remains my favourite. Its rates are reasonable, walkable to downtown, and the rooms (with kitchenettes, some with balconies) are comfortable, quiet, and clean. Kitchenettes are equipped with a countertop stove, microwave, kettle, and Keurig. Also plates, utensils, pots and pans. No paper towels though. I also only had one spoon for some reason, but no biggie. If you're out of coffee, you can help yourself to more K-Pods from the coffee/tea stations on the first and third floors. Soundproofing could be better. I could hear guests in the adjacent room talking and closing drawers. Not loud enough to understand or be bothersome in any way, but audible enough to notice in an otherwise quiet building. And then there's breakfast... that alone makes staying here worth it for me. There's the standard fare (coffee, bread, cereal, etc.) but Harbour House will go on to offer you fresh fruit and an egg dish made to order, served to your table. The hot menu is limited, but the freshness and taste is on point. Breakfast is included with the room so you can have an eggs benny with your coffee every day if you want. Vegan and gluten-free options also available. All members of staff have consistently been friendly, attentive, and genuinely happy to ensure a pleasant stay.
Stayed 5 nights in Mar 2024
Response from Rod on 14 Mar 2024
Thank you Khristian for your great review, was a pleasure to host you for the second time and we hope to see you again soon.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing - manager and support staff were very friendly and helpful, particularly to my senior parents who needed assistance. The hot breakfast was fantastic. The room was clean, quiet, spacious, and beds super comfortable. Our best stay in Charlottetown yet!
Stayed 2 nights in Mar 2024
Response from Rod on 5 Mar 2024
Hi Shannon, was a pleasure to host your family and thank you for your great review.

6/10 Okay

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms.
Stayed 2 nights in Mar 2024
Response from Rod on 5 Mar 2024
Thank you Douglas for staying with us.

10/10 Excellent

warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. Excellent breakfast included . Rooms were big and all very clean Located close to shopping and entertainment
Stayed 2 nights in Nov 2023
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

Fredy

Stayed 1 night in Nov 2023
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

Dorothea

Stayed 1 night in Oct 2023
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, charming, close to everything. I enjoyed breakfast. It was a great stay.
Stayed 1 night in Nov 2023
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just recommend
Excellent localisation. Excellent service. Warm atmosphere. Great breakfast included.
Stayed 1 night in Nov 2023
Response from Rod on 12 May 2024
Thank you for staying with us!

6/10 Okay

Rene

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We were there 3 days. For the last 2 days, there was a hockey team 13-14 years old. Both days very noisy until midnight and hotel staff did nothing. Also they did not ask us if we liked our stay when we left!!! The breakfast is awsome and location not too bad, but would not return ever there.
Stayed 3 nights in Nov 2023
Response from Rod on 12 May 2024
Thank you for staying with us and we apologies for the inconvenience you had during our stay.

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay in a great location
We were delighted with this inn! They have thought of everything and make their guests feel so comfortable. Out room had a lovely kitchen and sitting area and there are little reading nooks and lounge areas throughout the inn. We had to leave before breakfast time but the manager kindly seated us and whipped up omelettes for us so we had a delicious full breakfast included with our stay. We would definitely return to this inn for its location alone.
Stayed 1 night in Nov 2023
Response from Rod on 12 May 2024
Thank you Julie for your great review!

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here in downtown Charlottetown. What a great place to be. The breakfast was great and the room was very comfortable. The staff were very pleasant and helpful. Now that we have found this, we will definitely stay here again when we visit Charlottetown.
Stayed 3 nights in Nov 2023
Response from Rod on 12 May 2024
Thank you for staying with us. We are more than happy you enjoyed your stay.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
A great space with a nice breakfast and excellent staff who were very helpful!
Stayed 3 nights in Nov 2023
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a century home converted. Beautiful accommodations and rooms in a quiet part of town. Lots of sitting areas and after hour beverages. The owners are amazing. They cook your breakfast and have wonderful meals. Amazing service and located a block from the downtown.
Stayed 3 nights in Nov 2023
Response from Rod on 12 May 2024
Thank you for staying with us and for your great review!

8/10 Good

line, Saint-Andre-LeBlanc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Oct 2023
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

gary

Travelled with partner
Liked: Amenities
Very good stay. Also excellent breakfast
Stayed 2 nights in Nov 2023
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. The staff were helpful and friendly. The breakfast was delicious with a nice variety.
Stayed 2 nights in Oct 2023
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderfully quaint little Inn in the heart of Charlottetown. Breafast was amazing, a menu to select from as well as fresh fruit offered as we were seated. Shout out to Cora as she immediatley made us feel welcome and comfortable!
Stayed 3 nights in Oct 2023
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

Nils

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely accomodation in a nice and central location. Off street parking. Friendly and helpful staff. Great breakfast.
Stayed 1 night in Oct 2023
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

Elnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Rod on 12 May 2024
Thank you for staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Mark

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Clean enough, had a lot of fruit flies, great breakfast, terrible bed
Stayed 1 night in Oct 2023
Response from Rod on 26 Oct 2023
Dear Mark, We apologize that our service did not satisfy your expectations. We will consider your comment to improve our guest experience.