Charlottetown Inn & Conference Centre

3.5 star property
Eco-certified hotel connected to the convention centre in Charlottetown with free breakfast

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Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Lobby
Property entrance
RENOVATED 1 QUEEN-MAIN BUILDING | 1 bedroom, premium bedding, in-room safe, blackout curtains
 Renovated Queen Suite- Main Building | Private kitchen | Coffee/tea maker, electric kettle
The Charlottetown Inn & Conference Centre sits in the heart of Queens Square, where travelers find practical comforts like continental breakfast and dry cleaning services. The indoor pool and gym provide welcome activity options after exploring the city.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly

Room options

Available filters for rooms
Showing 11 of 11 rooms

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Hairdryer
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Renovated Deluxe Studio- North Building

Highlights

Air conditioning
Kitchen
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Renovated Standard 2 Queen beds - North building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Unrenovated Queen Studio- North Building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

RENOVATED 1 QUEEN-MAIN BUILDING

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Renovated Queen Suite- Main Building

Highlights

Air conditioning
Flat-screen TV
Sofa bed - double
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km
  • Red Shores Racetrack and Casino - 16 min walk - 1.4 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. The Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk
  • ‪Leonhard's Cafe & Bakery - ‬5 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel near Historic Charlottetown Waterfront
Located close to Charlottetown Port, Charlottetown Inn & Conference Centre provides free continental breakfast, laundry facilities and a gym. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and smoke-free property
  • Meeting rooms, luggage storage and a vending machine
  • Guest reviews give top marks for the central location
Room features
All 143 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Electric kettles, housekeeping and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The property will be renovating from 16 April 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre have a pool?

Yes, this property has an indoor pool.

Is Charlottetown Inn & Conference Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Charlottetown Inn & Conference Centre?

Self-parking is free at this property.

What time is check-in at Charlottetown Inn & Conference Centre?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Charlottetown Inn & Conference Centre?

Checkout is at 11 AM.

Where is Charlottetown Inn & Conference Centre located?

Located in Downtown Charlottetown, this eco-certified hotel is within a 5-minute walk of St. Paul's Church and Historic Charlottetown Waterfront. Public Archives and Records Office and Province House National Historic Site of Canada are also within 5 minutes.

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Charlottetown Inn & Conference Centre Reviews

Reviews

5.8
Rating 10 - Excellent. 200 out of 1422 reviews
Rating 8 - Good. 278 out of 1422 reviews
Rating 6 - Okay. 312 out of 1422 reviews
Rating 4 - Poor. 308 out of 1422 reviews
Rating 2 - Terrible. 324 out of 1422 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to popular sightseeing spots.
Stayed 1 night in Sep 2025

8/10 Good

hector

Liked: Staff & service, amenities
Good hotel
Stayed 3 nights in Sep 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities
Good location, easy parking.
Stayed 1 night in Sep 2025

10/10 Excellent

Modupeola

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient and fit for purpose, staff were courteous, overall a great stay.
Stayed 5 nights in Sep 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities
Staff were very friendly & helpful, breakfast was good, was close to shopping and waterfront.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities
older hotel being renovated, but our room was very decent and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Brigham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location, walking distance to restaurants and bars
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Liked: Staff & service, amenities, property conditions & facilities
Nice staff, comfortable bed
Stayed 1 night in Sep 2025

6/10 Okay

Jodi

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A good spot that will show so much better after renovations are complete
Stayed 2 nights in Sep 2025

10/10 Excellent

Asami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
深夜に到着しましたがスタッフが常駐しておりチェックインもスムーズに対応していただけました。朝食も無料でついており少し食べるくらいなら充分でした。改装中で工事しておりましたが特にうるさいか感じることもなく、街からも近く良かったです。レンタカーも借りましたが駐車場も無料なので最適に過ごすことが出来ました。
Stayed 3 nights in Sep 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice
Stayed 1 night in Sep 2025

8/10 Good

Wayne

Liked: Staff & service
Overall, the location and hotel worked for us. The hotel is under renovation. Once completed will be a fine place to stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Aside from renovations, clean place, great wifi, friendly helpful staff and close to all we needed.
Stayed 2 nights in Aug 2025

8/10 Good

Clayton

Liked: Cleanliness, staff & service, amenities
Overall good quality hotel.
Stayed 1 night in Aug 2025

8/10 Good

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed across the street and used the tunnel. Was great.
Stayed 1 night in Aug 2025

8/10 Good

Louise

Liked: Amenities
Everything is in walking distance. Great location. This hotel is in renovation so it can be noisy during the day.
Stayed 2 nights in Sep 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities
it was all awesome, thanks!!!
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Liked: Cleanliness, amenities
Although the property is undergoing a renovation it was quiet, the hallways and entrance way were safe and tidy. The breakfast staff were very friendly and kept the room nice and clean.
Stayed 2 nights in Sep 2025

6/10 Okay

Shannon

Disliked: Staff & service, property conditions & facilities
Property is under construction, but our room was newly renovated. Tried to use the pool but it was dirty. Breakfast was decent, was your standard continental breakfast. Location was great
Stayed 2 nights in Sep 2025

8/10 Good

Shawna

Liked: Staff & service, amenities
They were doing renovations and there was a big smell of marijuana in the lobby. Our room was beautiful and newly renovated
Stayed 1 night in Sep 2025

6/10 Okay

Brittany

Liked: Cleanliness
Disliked: Staff & service, amenities
Close to downtown Charlottetown but a bit out dated. The breakfast is not great. Good location though.
Stayed 2 nights in Sep 2025

8/10 Good

Lori

Was great
Stayed 4 nights in Jun 2025

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to see some Reno’s & painting happening
Stayed 1 night in Sep 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Had to request enough towels for four. Room was clean, beds comfortable; Poor lighting for reading. Lovely shower, had to use towel in tub for safety. (senior) Bars in tub and/or shower would be grand. Thank you, pleasant stay!
Stayed 2 nights in Sep 2025